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Serverless Horrors

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Re: Serverless Horrors

#361

Post by ipaddr »

bee_rider wrote: post #314
exe34 wrote: post #164

Earlier quoted context omitted.

> But, I don’t think the idea of just stopping charging works. I'm sorry but this is complete bullshit. they can set a default limit of 1 trillion dollars and give us the option to drop it to $5. there's a good reason they won't do it, but it's not this bullshit claim that's always bandied about.

How would you resolve the situation where ongoing storage costs cause the limit (whatever it is) to be exceeded?

Like every other service. They warn, freeze access and give you a period of time to pay.

What happens to your files when you refuse to pay the bill?

Re: Serverless Horrors

#362

Post by SAI_Peregrinus »

raw_anon_1111 wrote: post #349
gitgud wrote: post #329

Earlier quoted context omitted.

> If you go over your budget with AWS, what should AWS do automatically? Delete your objects from S3? Terminate your databases and EC2 instances? Why not simply take the service offline once it reaches the free tier limit?? The reason why is that AWS is greedy, and would rather force you to become a paid customer…

How do you take your S3 service offline when they charge for storage or your EBS volumes? Your databases?

Block access to the service until the next billing period starts, or the user upgrades to a paid tier.

Re: Serverless Horrors

#363

Post by raw_anon_1111 »

notrealyme123 wrote: post #358
scarface_74 wrote: post #278

Earlier quoted context omitted.

You haven’t been able to use your Amazon retail account to open an AWS account for years. You don’t “beg”. You just send them an email and they say “yes”.

Must be really nice people there which don't want any money. Really warms my heart. ofc. When things go viral they say "yes". But i would really love to get some number how many students and hobbiests got a 1k-2k bill and just paid it for the problem to go away. Amazon is a publicly traded company. If they wave fees every time something goes wrong, investors would tell them something.

AWS and all of the other cloud providers gives millions in credits each year for migrations and professional services for both their inside professional services department and third party vendors. The reputational risk for them to go after some poor student isn’t worth it to them. The same is true for Azure and GCP.

Have you read one even anecdotal case where AWS didn’t immediately give a refund to a student who made a mistake just by them asking?

Re: Serverless Horrors

#364

Post by raw_anon_1111 »

aarmot wrote: post #351
scarface_74 wrote: post #331

Earlier quoted context omitted.

I have never in 9 years working with AWS - four at product companies as the architect, 3.5 at AWS itself working in the Professional Services department and the last two working at 3rd party companies - ever heard or read about anyone either on a personal project or a large organization not be able to get a refund or in the case of a large org, sometimes a credit from AWS when they made a mistake that was costly to t…

From your bragging one could tell that you have seen _a lot_ of charging mistakes and "happy" refund stories from AWS. It's scary that a single human can do extensive statistics on personal experience about these monetary horror stories, don't you think?

So can you find any anecdotes even on Reddit where a student or hobbyist asked for a refund and was refused?

Re: Serverless Horrors

#365

Post by ipaddr »

vntok wrote: post #186
wpm wrote: post #171

Earlier quoted context omitted.

Why would I apoplectic at Amazon if I set “turn my shit off after it has accrued $10 in charges” to TRUE and they actually followed what I asked them to do?

Is it a serious question? Because then I could have you shutdown just by posting a call to ddos with a link to your search form on an anime image board.

You can freeze the account vs you can give someone a hundred thousand dollar bill?

If you did this to a vps the instance might be unavailable until the traffic slows down but up after.

Trust me you would rather they freeze your account.

Re: Serverless Horrors

#366

Post by ipaddr »

VectorLock wrote: post #208
adhamsalama wrote: post #172

Earlier quoted context omitted.

They could add it as an optional limit. If it's on and is exceeded, stop everything. Surely the geniuses at Amazon (no they really are, I'm not joking) can handle it.

What about the space you're using? Do they delete it? Remove all your configurations? Prevent you from doing anything with your account until you up your limit or wait until your month resets? If you're worried about getting a big bill, and you don't care if it gets shut off when you're not using it, why don't you shut it down yourself? AWS made the tradeoff to keep the lights on for customers and if there is a huge…

What do they do when you don't pay your bill.. they freeze, notify and delete after period of time.

If you try adding files that will result in a larger bill than your limits over the billing period you warn and refuse.

So simple.

Re: Serverless Horrors

#367

Post by ipaddr »

scarface_74 wrote: post #285
heyitsguay wrote: post #193

Earlier quoted context omitted.

Pass a law requiring cloud compute providers to accept a maximum user budget and be unable to charge more than that, and see how quickly the big cloud providers figure it out.

So tell me again who we need a law? Can you cite one instance where any of the cloud providers refused to give a refund to someone?

The person who signs up for the free tier and is charged.

https://medium.com/%40akshay.kannan.email/amazon-is-refusing...

Re: Serverless Horrors

#368

Post by raw_anon_1111 »

For everyone complaining about no free tier that blocks you from being charged

https://aws.amazon.com/free/

Experience AWS for up to 6 months without cost or commitment

Receive up to $200 USD in credits

Includes free usage of select services

No charges incurred unless you switch to the Paid Plan

Workloads scale beyond credit thresholds

Access to all AWS services and features

Re: Serverless Horrors

#370

Post by raw_anon_1111 »

mgkimsal wrote: post #333
bee_rider wrote: post #287

Earlier quoted context omitted.

So, are you looking for some “rate of charges” cap? Like, allow the charges to accumulate indefinitely, but keep track of how much $/sec is being accumulated, and don’t start up new services if it would cause the rate of charges to pass that threshold? Might work. I do think that part of the appeal of these types of services is that you might briefly want to have a very high $/sec. But the idea makes sense, at least.

A theme of many of the horror stories is something like "I set up something personal, costing a few dollars a month, and I was DDOSed or (in earlier terms) slashdotted out of the blue, and I now have a bill for $17k accumulated over 4 hours". As someone else pointed out, some(?) services prevent unlimited autoscaling, but even without unlimited, you may still hit a much larger limit. Being able to say 'if my bill goe…

You can do that today. Billing alerts can trigger workflows.
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