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Show HN: An easier way to manage beta tests & get insightful feedback

userdiary.com

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Re: Show HN: An easier way to manage beta tests & get insightful feedback

#11
post #10
post #5

Nicely done, I have no idea what it has to do with user tests though. Could one not simply get the exact same functionality by having user send emails, and then viewing them in your inbox ? Don't get it.

"Communicate with users from an integrated dashboard Free your inbox. Forget BCC & mail merge." The other two benefits are not so clear to me... "No messy onboarding required." what does that mean?

"No messy onboarding required" - it means that your testers don't have to signup or login to send feedback. Their interface is purely email. You pose questions from our dashboard, they get sent an email secretly on the backend. When they reply to that email, it comes back into their feed (which is the third benefit).

Think of it as if you wanted each user to use Posterous to send feedback, except their blog is already private, and they just reply to an email prompt from you to post to it.

Does that make more sense and seem valuable? How might you rephrase the last 2 benefits to make it more clear?

Re: Show HN: An easier way to manage beta tests & get insightful feedback

#13
post #8

Got the following when trying to sign-up: 405 Method Not Allowed The method POST is not allowed for this resource. Typed in an email and clicked Go.

Hrm, just tested it on Chrome on my Mac and it worked. We're using Launchrock to collect signups. Maybe they were down temporarily? Try again or email us directly at greentealabs@gmail.com. Thanks for your interest!

Tried again just now - same problem. Looks like some sort of a persistent issue with Launchrock, I mustn't be the only one hitting it.

Re: Show HN: An easier way to manage beta tests & get insightful feedback

#14
post #8

Earlier quoted context omitted.

Hrm, just tested it on Chrome on my Mac and it worked. We're using Launchrock to collect signups. Maybe they were down temporarily? Try again or email us directly at greentealabs@gmail.com. Thanks for your interest!

Tried again just now - same problem. Looks like some sort of a persistent issue with Launchrock, I mustn't be the only one hitting it.

Hrm, that is weird, we got a lot of other sign ups on Launchrock. Pls email us at greentealabs@gmail.com. Can you give some details on your browser too. I'll report to Launchrock. Sorry for the inconvenience.

Re: Show HN: An easier way to manage beta tests & get insightful feedback

#15
post #2

Hi there. UserDiary was conceived about a month ago at the Box.com hackathon. We won the Parse API prize. That was the initial encouragement to keep pushing forward. Our mission at UserDiary is to break down barriers between product people and their users. Our goal is to make the process of qualitative user studies painless for the researcher and the participants, so that feedback can be shared freely and data is org…

If you are getting 404 issues with the Launchrock sign up, just email us at greentealabs@gmail.com. We'll manually add you to the beta list. Thanks!
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