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GoDaddy outage caused by corrupted router tables

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Re: GoDaddy outage caused by corrupted router tables

#51
post #18

Earlier quoted context omitted.

Routers at this level aren't just scale-ups of your home wifi/nat box. They aren't even scale ups of the simple IP routers for a basic IT data-closet that manages subnets and whatnot (already much more complex by dealing with vlans and subnets and dmz and vpn issues). At the level of big networking company they are a truly complex beast. Just at the IP level they have to deal with (at the edges and across substantial…

...and if you don't have up to date backups of your router tables, it will take a long time to recover from an "oops". Doing the wrong thing to router table(s) is the network equivalent of "sudo rm -rf /".

uhm... no.

Re: GoDaddy outage caused by corrupted router tables

#52

Earlier quoted context omitted.

Ex-GoDaddy employee here: Everyone there is on pins and needles at this point. Since Silverlake's investment in the company, many hatchets have dropped on jobs, and it's really the only decent tech firm in Phoenix to work at. My guess is that there is some hiney covering going on with this explanation, and the interim CEO has little cause to care too much about responsibility, since he'll likely be out before year's…

can you clarify what you mean by: > it's really the only decent tech firm in Phoenix to work at. and then: > Horrible, horrible, backward-ass culture. what part of the company is good if not the culture?

The fact that it is a tech company in Phoenix?

Re: GoDaddy outage caused by corrupted router tables

#53

I wasnt really paying attention to the outage, but if it was indeed a routing issue, then you shouldnt have been able to reach any godaddy ip address. ICMP/traceroutes would have failed and showed the error.

They havn't said where the router issue was. I'd be surprised if their public facing DNS servers are actually storing the data as well - more likely the actual records are in a SQL, LDAP or similar backend on their internal network - which will have a huge internal infrastructure, including many, many routers.

Re: GoDaddy outage caused by corrupted router tables

#55
post #10

Based on a long history of working in datacenters I'd bet someone misconfigured something and later claimed it was "corrupted" to save their ass - happens all the time. It's just so simple to make very confusing and damaging mistakes in a complicated network. I wouldn't be surprised to hear that GoDaddy's corporate culture wouldn't respond well to someone admitting to a mistake this damaging.

Ex-GoDaddy employee here: Everyone there is on pins and needles at this point. Since Silverlake's investment in the company, many hatchets have dropped on jobs, and it's really the only decent tech firm in Phoenix to work at. My guess is that there is some hiney covering going on with this explanation, and the interim CEO has little cause to care too much about responsibility, since he'll likely be out before year's…

> "It won't fail because of me."

Leave now. It will be a black mark on your resume if you stay.

Seriously.

Re: GoDaddy outage caused by corrupted router tables

#56

How can they claim 99.999% uptime, when they just had several hours of service outage? I'm not sure how long they've been providing DNS hosting, but by the most generous assumption this would be the entire 15 years of their existence. 99.999% allows them about 1.3 hours of outage in 15 years.

No, it would allow them 131 hours of downtime in 15 years: ( 365 days * 24 hours/day * 15 yrs ) * .001 = 131.4

Re: GoDaddy outage caused by corrupted router tables

#57
post #7

Earlier quoted context omitted.

> So Anonymous0wn3r or whoever was just claiming responsibility for something they had no hand in? Yeah, with a name/handle like Anonymous0wn3r they sound very trustworthy. If they claimed they had a hand in something, it must be true.

But didn't he announce the attack before-hand?

Got a link on that?

Re: GoDaddy outage caused by corrupted router tables

#58

I don't know much about hardware at all, but aren't routers fairly simple, time tested pieces of hardware? Can they really corrupt en-masse in this way?

Routers at this level aren't just scale-ups of your home wifi/nat box. They aren't even scale ups of the simple IP routers for a basic IT data-closet that manages subnets and whatnot (already much more complex by dealing with vlans and subnets and dmz and vpn issues). At the level of big networking company they are a truly complex beast. Just at the IP level they have to deal with (at the edges and across substantial…

Thanks for the great information, appreciate it.

Re: GoDaddy outage caused by corrupted router tables

#59

For anyone interested, the person who claimed responsibility for this is tweeting about GoDaddy's response: https://twitter.com/AnonymousOwn3r/status/245568841160196096

I'm amazed at how many seemingly non technical people are cheering this guy on, or least seem to think it's "cool" what he's doing.

Re: GoDaddy outage caused by corrupted router tables

#60

How can they claim 99.999% uptime, when they just had several hours of service outage? I'm not sure how long they've been providing DNS hosting, but by the most generous assumption this would be the entire 15 years of their existence. 99.999% allows them about 1.3 hours of outage in 15 years.

No, it would allow them 131 hours of downtime in 15 years: ( 365 days * 24 hours/day * 15 yrs ) * .001 = 131.4

99.999% uptime == 0.001% downtime 0.001% is a factor of 0.00001, not 0.001. Remember, % means 1/100th.
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