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Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

arstechnica.com

21–30 of 91 posts

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#21
post #9

Anecdotally, ASRock has been blamed also by Intel for shipping motherboards with NIC debug settings on: https://community.intel.com/t5/Ethernet-Products/1-out-of-2-...

The fact that the vast majority of these burnouts are on ASRock is a pretty big smoking gun to me. They're an attractive manufacturer because they're cheap, but at what cost?

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#22

That's why I like Apple's vertical integration. If something breaks it's 100% their fault that they need to make right to the consumer, they can't tell you to GTFO and go blame someone else to escape responsibility.

Apple sells the hardware. That is why they are responsible. If dell sold the hardware , dell would be responsible .

AMD does not sell the motherboard. The motherboard sells the CPU. So motherboard is responsible.

But the relevance here is CPU is burning out because it is being plugged in by the end user. And the manufacturer is blaming the motherboard for their cpu burning. Maybe the cpu should be protective?

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#23

That's why I like Apple's vertical integration. If something breaks it's 100% their fault that they need to make right to the consumer, they can't tell you to GTFO and go blame someone else to escape responsibility.

Pretty sure they blamed the user holding their iphone wrong.

To Be fair, you are not supposed to hold in the one place where it disconnects

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#24

That's why I like Apple's vertical integration. If something breaks it's 100% their fault that they need to make right to the consumer, they can't tell you to GTFO and go blame someone else to escape responsibility.

Maybe this will open your eyes.

Dell support has flown a repair guy to my place with spare hardware pieces and fixed my pc in front of me. In my office. And I was partially to blame for the problem (I over clocked the CPU). I told them I did oc the CPU, they changed motherboard and processor anyways. For free.

So not only there are other verticals, but they are better.

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#25
post #9

Anecdotally, ASRock has been blamed also by Intel for shipping motherboards with NIC debug settings on: https://community.intel.com/t5/Ethernet-Products/1-out-of-2-...

The fact that the vast majority of these burnouts are on ASRock is a pretty big smoking gun to me. They're an attractive manufacturer because they're cheap, but at what cost?

They are not always cheap though. They have been moving upmarket a bit the last 5 years.

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#26

That's why I like Apple's vertical integration. If something breaks it's 100% their fault that they need to make right to the consumer, they can't tell you to GTFO and go blame someone else to escape responsibility.

You mean like the butterfly keyboard in my MacBook Pro 2016, which could be destroyed by a few specs of dust, and took years for Apple to acknowledge?

Or the Apple iBook G3 which had faulty soldering. (This affected mine.) Apple never acknowledged it.

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#27

That's why I like Apple's vertical integration. If something breaks it's 100% their fault that they need to make right to the consumer, they can't tell you to GTFO and go blame someone else to escape responsibility.

It is nice to be able to replace your cpu, or install new memory, or use expansion slots. Not to mention being able to pick hardware that isn’t locked to a single operating system. For me that’s well worth being liable for installation issues.

I had one of the giant Mac Pros from 2007, and I was able to change drives, RAM, and even replace the included graphics card when it fried. I even fixed my first Macbook pro from 2006. My more recent Macbooks haven't needed repair before the OS was end-of-life.

Personally, I don't miss it, as I'm 100% laptop. If I was into PC gaming, I'd probably have a desktop, but I prefer the simplicity of consoles.

FWIW: Most people who buy laptops are buying at a price point where it's "not worth it" to repair.

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#28
post #17

Earlier quoted context omitted.

You mean like the butterfly keyboard in my MacBook Pro 2016, which could be destroyed by a few specs of dust, and took years for Apple to acknowledge?

or the iPhone 4 Steve Jobs: "You're holding it wrong"

Or the generation that where the graphics cards were de-soldering themselves

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#29

That's why I like Apple's vertical integration. If something breaks it's 100% their fault that they need to make right to the consumer, they can't tell you to GTFO and go blame someone else to escape responsibility.

You mean like the butterfly keyboard in my MacBook Pro 2016, which could be destroyed by a few specs of dust, and took years for Apple to acknowledge?

...or the widespread issue with the screen ribbon connector on the first generation of touchbar Macbook Pros (aka "Flexgate") which despite apparently identical symptoms and failure modes was fixed for free on the 13" model, but not on the 15" model? (At least, this was the outcome when I took mine to the Apple Store...)

Re: Like Intel before it, AMD blames motherboard makers for burnt-out CPUs

#30

That's why I like Apple's vertical integration. If something breaks it's 100% their fault that they need to make right to the consumer, they can't tell you to GTFO and go blame someone else to escape responsibility.

Apple is the only company where I ever had to involve a lawyer to exercise my consumer rights (in Germany). They made notebooks with a design flaw that resulted in broken display cables from opening and closing the devices. My notebook broke 3 times, and at the third time I have the right to get my money back, which they refused (before involving said lawyer).
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