This is great, I love the feel of this and the value it creates (which I'd describe as "live structured conversations"). Here's some suggestions, keep in mind these are essentially my personal opinions: -Try putting some thought into making the functionality a little more intuitive, by this I mean to try and not necessitate having to hover too much to discover functionality. As a designer I know how difficult this is…
- Host this as a SaaS and make money, I image businesses
would love to use this as a way to gather user feedback
and talk to users.
A little tweaking and it might make a good Campfire replacement as well. :)(Even with a smaller team, a collection of conversational "threads" could be really useful.)