A Letter to Heroku - Please Tier the Dynos
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Re: A Letter to Heroku - Please Tier the Dynos
#2Are there particular performance issues you are running into? I've been using Heroku for quite some time and never had any complaints about performance.
You should know that Heroku also automatically shuts down applications running one dyno after a period of inactivity.
Re: A Letter to Heroku - Please Tier the Dynos
#3They do seem to prioritize paying customer, particularly during outages.
https://status.heroku.com/incidents/151
"We prioritize getting top-paying customers back online over our larger base of free users, which is why customers (particularly those with dedicated databases) were back online much more quickly than free apps. While we think this prioritization makes sense, we do strive to provide a high level of service to everyone. Even though the outage was much shorter (less than 16 hours in most cases) for our top customers than for our free users (as much as 3 days in some cases), we measure our downtime as the time it took to get 100% of apps back online."
Re: A Letter to Heroku - Please Tier the Dynos
#4Free dynos shut off after inactivity (~30 minutes in my experience). So you're probably subsidizing a lot less than you think, since most production apps have scaled beyond the free tier.
Re: A Letter to Heroku - Please Tier the Dynos
#5They do seem to prioritize paying customer, particularly during outages. https://status.heroku.com/incidents/151 "We prioritize getting top-paying customers back online over our larger base of free users, which is why customers (particularly those with dedicated databases) were back online much more quickly than free apps. While we think this prioritization makes sense, we do strive to provide a high level of service…
Thanks for the link. Makes me feel better :)
Re: A Letter to Heroku - Please Tier the Dynos
#6Are there particular performance issues you are running into? I've been using Heroku for quite some time and never had any complaints about performance. You should know that Heroku also automatically shuts down applications running one dyno after a period of inactivity.
Not really. I am really curious as to why they don't. Seems like a natural way to keep them separate in cases there are performance issues that do arise.
Re: A Letter to Heroku - Please Tier the Dynos
#7Free dynos shut off after inactivity (~30 minutes in my experience). So you're probably subsidizing a lot less than you think, since most production apps have scaled beyond the free tier.
Good insight. I still think that having them tiered would make more sense. More curious as to why they aren't.
Re: A Letter to Heroku - Please Tier the Dynos
#8I've never really give heroku a chance.. because of the cheap price of 20$/month for a linode. I once was tempted to use it for a contract but I felt there are so much cheaper and good alternatives..
Re: A Letter to Heroku - Please Tier the Dynos
#9Free dynos shut off after inactivity (~30 minutes in my experience). So you're probably subsidizing a lot less than you think, since most production apps have scaled beyond the free tier.
Good insight. I still think that having them tiered would make more sense. More curious as to why they aren't.
Customer acquisition, I would think. The cost to them is very small compared to the gains they get by attracting so may people with an awesome, simple-to-use service. Think of it as the "gateway" dyno.
Tiers would just get in the way of the simplicity of their service.
Re: A Letter to Heroku - Please Tier the Dynos
#10Free dynos shut off after inactivity (~30 minutes in my experience). So you're probably subsidizing a lot less than you think, since most production apps have scaled beyond the free tier.
I've seen "tips" on the internet of hooking up pingdom to keep dynes active at all times