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Meta just suspended the Facebook account of Neal Stephenson

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Re: Meta just suspended the Facebook account of Neal Stephenson

#51

Post by cloudwalk9 »

iammjm wrote: post #44
NKosmatos wrote: post #33

The problem with all big companies nowadays... Getting to a real (competent) support person that can help is almost impossible :-(

I've opened a ticket with Microsoft regarding a M365 Business account and an actual person called me within an hour and fixed my issue right away, and I am not even exaggerating here. It was a trivial issue and I am not claiming it's always like this, but it CAN be like this.

Business account though. Everyone else is just a waste of time to provide support to.

I'm a regular consumer who bought a Dell Precision laptop (which still kicks ass btw, to their credit for all their faults) and they bent over backwards because I purchased through their business side. A shipping delay got me a 100 dollar discount, and another hiccup got me 150 dollars to spend at Dell. Bought a business grade 4K monitor from them that also kicks ass and has imperceptible latency in CS:GO/CS2 with the laptop.

Sometimes even in a bleak corporate world there can be good customer service. It's the exception rather than the rule too often.

Re: Meta just suspended the Facebook account of Neal Stephenson

#53

Post by b112 »

viraptor wrote: post #45
VincentEvans wrote: post #38

Last time meta blocked my account was because I gave away free framing lumber after demolishing my poorly framed basement. Somehow it got flagged and that was that. Thankfully I don’t give a damn, and now never will. Ps: some couple happily picked up 100 or so 2x4 studs of various lengths to build a greenhouse for their garden with.

I got blocked for sending a post asking if anyone wants to grab a lunch when I'm back in (location).

Tangential, but a decade ago I lost my original Amazon account, because I bought bandages. Yes bandages.

I'd had it for 5 years, no excess returns, no issues. I click add and go to checkout... banned.

Some reasons about religious icons flashed on my screen. It was red cross bandages ffs!

And why ban me, and not the seller?!?

Calls, emails resulted in confused but unhelpful people.

Re: Meta just suspended the Facebook account of Neal Stephenson

#54

Post by pesus »

epgui wrote: post #42

I believe I have accumulated two moderation strikes on my Facebook account for (relatively politely) calling out posts for being racist/xenophobic. Both cases my comments were flagged as promoting hate, ironically. The appeal mechanism is a joke: you press a button, and two seconds later you get a notification saying your appeal was reviewed and denied.

I got a week long ban for calling someone out for being a Nazi. The person openly praising Hitler did not get banned at all. At the time I thought it was mere incompetence, but in hindsight, it seems more like intentional malice.

Re: Meta just suspended the Facebook account of Neal Stephenson

#55

Post by VoidWhisperer »

neilv wrote: post #48
jdlshore wrote: post #27

For people missing the irony here, the term “metaverse,” that Meta is named after, was coined by Neal Stephenson in his 1992 book “Snow Crash.” In the book, the metaverse is a VR version of the internet with an emphasis on accurate sword fights and realistic facial expressions.

CEO: "Bring me the head of whomever is responsible for this metaverse fiasco!" :)

"Uh.. that would be you, Mr. Zuckerberg"

Re: Meta just suspended the Facebook account of Neal Stephenson

#56

Post by AceJohnny2 »

epgui wrote: post #42

I believe I have accumulated two moderation strikes on my Facebook account for (relatively politely) calling out posts for being racist/xenophobic. Both cases my comments were flagged as promoting hate, ironically. The appeal mechanism is a joke: you press a button, and two seconds later you get a notification saying your appeal was reviewed and denied.

Was this within the last couple years? How much you wanna bet the appeal is handled by an AI.

Re: Meta just suspended the Facebook account of Neal Stephenson

#57

Post by [deleted] »

neilv wrote: post #48
jdlshore wrote: post #27

For people missing the irony here, the term “metaverse,” that Meta is named after, was coined by Neal Stephenson in his 1992 book “Snow Crash.” In the book, the metaverse is a VR version of the internet with an emphasis on accurate sword fights and realistic facial expressions.

CEO: "Bring me the head of whomever is responsible for this metaverse fiasco!" :)

[deleted]

Re: Meta just suspended the Facebook account of Neal Stephenson

#58

Post by AceJohnny2 »

pesus wrote: post #54
epgui wrote: post #42

I believe I have accumulated two moderation strikes on my Facebook account for (relatively politely) calling out posts for being racist/xenophobic. Both cases my comments were flagged as promoting hate, ironically. The appeal mechanism is a joke: you press a button, and two seconds later you get a notification saying your appeal was reviewed and denied.

I got a week long ban for calling someone out for being a Nazi. The person openly praising Hitler did not get banned at all. At the time I thought it was mere incompetence, but in hindsight, it seems more like intentional malice.

"Shoot the messenger!"

Re: Meta just suspended the Facebook account of Neal Stephenson

#59

Post by Gibbon1 »

VWWHFSfQ wrote: post #5

And then went straight over to X, another social media silo, to post that his other social media account at the other silo was banned. What a world we live in.

Friend of mine complain about twitter and then turn around and send me twitter links.

Headdesk.

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