GoDaddy's DNS Service is Down • Hacker News Board

crisnoble wrote: post #107

dhimes wrote: post #78

OK-- long shot here: Would anybody happen to have (or know how I can get) the ip address for yiiframework.com?

I don't know the ip but maybe this could help you: http://webcache.googleusercontent.com/search?q=cache:yiifram...

Thank you!

Re: GoDaddy's DNS Service is Down

#125

Post by whafro » Mon, Sep 10, 2012, 7:12 PM UTC

mattdeboard wrote: post #88

General question here about upstream outages that can take down your site, e.g. DNS outage, AWS zone outage, etc. What to tell your customers when an upstream service provider experiences an outage? I mean, if you're running ifttt.com your users might be savvy enough to understand that a DNS outage isn't your fault; but pinterest.com or whatever (painting with broad strokes here, forgive me) might not have a user bas…

Good question. I believe in explaining as clearly as possible, but ultimately in taking responsibility. You chose the provider, decided on the level of risk you're comfortable with, and that ultimately failed. It was that choice that got in the way of your users.

If you can point to ways you'll improve the service in the future as a result of the outage, all the better.

When we had a large DoS attack at Posterous, I wrote two posts, one as soon as possible (http://blog.posterous.com/todays-outage-and-changes-for-cust...), and the next as a bit of a post-mortem (http://blog.posterous.com/moving-forward). Both explained that there were many factors beyond our control, but that the responsibility was ultimately ours, and we were working to learn from the event and improve our services as a result.

They weren't perfect posts, but I think they went a long way toward being open and honest with our users in the midst of a major negative event.

Re: GoDaddy's DNS Service is Down

#126

Post by sharkweek » Mon, Sep 10, 2012, 7:13 PM UTC

goostavos wrote: post #74

debacle wrote: post #64

Earlier quoted context omitted.

They claim responsibility for everything now, though.

There's a 'declaration of war' at least once a week with these guys. So who knows what they actually do, if anything.

And by "these guys," it's most commonly anyone with an internet connection and a bone to pick. Saw some ridiculous attempt the other day to brand an attack on 9GAG with the anon logo.

Re: GoDaddy's DNS Service is Down

#127

Post by druiid » Mon, Sep 10, 2012, 7:14 PM UTC

Is there any word on if this is a DDoS type attack (I've seen things like request saturation attacks on DNS servers before)? Or, is it an actual exploit issue? Seems perhaps that it might be the latter from what I've seen so far... Anon is claiming it is only one of their guys responsible for this outage.

Re: GoDaddy's DNS Service is Down

#128

Post by mariuz » Mon, Sep 10, 2012, 7:14 PM UTC

whois godaddy.com

https://gist.github.com/3693075

Re: GoDaddy's DNS Service is Down

#129

Post by shebson » Mon, Sep 10, 2012, 7:14 PM UTC

They now have the DNS working for their own site, which means you can now log in and change your nameservers to another service like Route53.

Re: GoDaddy's DNS Service is Down

#130

Post by jakeburtn » Mon, Sep 10, 2012, 7:15 PM UTC

I tried to set up my site on CloudFlare but it say's that it's not a valid domain name. I think they might be checking the DNS records for the site before you can set it up so it appears to be invalid. Does anyone know a way around this?