Parse is down due to SSL certificate expiry

#1

Post by zmitri » Mon, Sep 10, 2012, 1:21 PM UTC

Parse is down due to SSL certificate expiry
parse.com

Re: Parse is down due to SSL certificate expiry

#2

Post by zmitri » Mon, Sep 10, 2012, 1:22 PM UTC

Put this up with hope that someone here can contact them. They aren't responsive to twitter or emails.

Re: Parse is down due to SSL certificate expiry

#3

Post by neya » Mon, Sep 10, 2012, 2:03 PM UTC

zmitri wrote: post #2

Put this up with hope that someone here can contact them. They aren't responsive to twitter or emails.

Now, imagine the plight of all their customers who had built their apps based on their APIs. Hopefully, this is a very good lesson for all.

Re: Parse is down due to SSL certificate expiry

#4

Post by bwhalley » Mon, Sep 10, 2012, 2:04 PM UTC

This combined with their downtime episodes last week... Think twice before using.

Re: Parse is down due to SSL certificate expiry

#5

Post by dedene » Mon, Sep 10, 2012, 2:06 PM UTC

neya wrote: post #3

zmitri wrote: post #2

Put this up with hope that someone here can contact them. They aren't responsive to twitter or emails.

Now, imagine the plight of all their customers who had built their apps based on their APIs. Hopefully, this is a very good lesson for all.

Indeed... we just finished our app building on Parse, but this and last week make me think hard about whether or not it was a good decision to be dependent on their infrastructure.

Re: Parse is down due to SSL certificate expiry

#6

Post by hiddenstage » Mon, Sep 10, 2012, 2:11 PM UTC

For a company based around being convenient, they sure have been inconvenient as of late.

Re: Parse is down due to SSL certificate expiry

#7

Post by freehunter » Mon, Sep 10, 2012, 2:11 PM UTC

In my line of work, I see this a lot (both expired and using a cert on a subdomain the cert isn't valid for). It gets really difficult trying to balance security with the needs of the business when employees are begging me to whitelist the site so it isn't blocked by the corporate proxy but I really don't want to whitelist invalid certificates. That sets a bad precedent.

There really should be another way that doesn't involve SSL certificates.

Re: Parse is down due to SSL certificate expiry

#8

Post by [deleted] » Mon, Sep 10, 2012, 2:12 PM UTC

[deleted]

Re: Parse is down due to SSL certificate expiry

#9

Post by stevencorona » Mon, Sep 10, 2012, 2:13 PM UTC

It costs $100 for a 5 year SSL certificate. Why do seemingly smart internet companies let this happen?

Re: Parse is down due to SSL certificate expiry

#10

Post by ses » Mon, Sep 10, 2012, 2:15 PM UTC

It's an important reminder that most startups are run by a handful of people who are normal, fallible human beings. They generally don't have access to the infrastructure and manpower required to be on the ball and maintain near 100% uptime of their services. I think the important information to be gleaned about a company is how they deal with problems like this (not necessarily the fact that they encountered the problem in the first place - if that is of concern, pick a more established organisation).

Also another issue, which probably doesn't apply to Parse is limited funding. One of my own venture's certificates has now expired and as a 'bootstrapped' web app, I simply can't justify spending more to renew the certificate. However I keep the service live as a demo to potential customers, if one takes a very keen interest I will happily renew it, or seek further funding.