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Home Depot sued for 'secretly' using facial recognition at self-checkouts

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Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#271

Post by MagicMoonlight »

m463 wrote: post #42
delichon wrote: post #3

The green box around his face in the image is evidence that it detected a face, but not that it had collected or stored identifying biometrics. It would be legal for a POS device to detect any face, e.g. to help decide when to reset for the next customer. But as I understand it, this would usually be enough to trigger discovery, where he could learn the necessary technical details. Even if this suit fails, the store…

It still "recognizes a face" and shows this. Legal terms do not have to be scientific or engineering terms.

If it's not clearly defined then it would be subject to debate in court, and you could admit expert evidence of what facial recognition is to define it

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#272

Post by lightedman »

Maximus9000 wrote: post #262
stogot wrote: post #244

Earlier quoted context omitted.

Wear different size shoes and put them on the wrong foot. Your brain will be struggling to have a consistent gait

This might fool the gait analysis, but they will come up with more metrics to analyze you by. You can't beat it. IMO, the only way to stop this is government

No, the only way to stop this is to simply get the CEOs arrested using the same technology they so desperately want to use.

False positive their ass into a cell and I'll guarantee you this garbage will stop fast.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#273

Post by Henchman21 »

rovr138 wrote: post #185
stephen_g wrote: post #90

Earlier quoted context omitted.

I've noticed at supermarkets here that of the dozens of times those 'you haven't scanned something' warnings have come up, only one time the item hadn't actually scanned when I thought it had. Every other time has been a false positive for me. They're pretty dodgy, the workers always seem pretty frustrated with it as they go around clearing them for people (sometimes a handful of people waiting, falsely accused by th…

The worst part for me is when they prevent you from scanning the same item twice. Yes, I want 2 boxes of cereal. I just find it easier to go to a cashier.

We should all go to the cashier anyway. I’m not a store employee and I don’t do their work. Besides, if the cashier fucks up it isn’t my problem.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#274

Post by nilamo »

ryukoposting wrote: post #207
itake wrote: post #163

Earlier quoted context omitted.

I'm paid in shorter checkout times for working at self checkout.

I have yet to encounter a self-checkout system competent enough to actually speed up the experience.

They're certainly faster than standing in line for 20 minutes for the only open register, tho.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#275

Post by lightedman »

npteljes wrote: post #119
bgwalter wrote: post #12

Don't use self-checkouts. You do all the work, slower than the cashier, and are treated like cattle. Often there is a supervisor breathing down your neck and demanding the receipt before the exit doors open. Now there is facial recognition.

What do you mean "all the work"? Grocery shopping is preparation, logistics, actually to the place(s), handling the items from shelf to cart, cart to register, checking and paying at register, move from register to own container, container to vehicle, vehicle to home, unpack at home. Of all of this hassle, the cashier merely handles a single step. You already do all the work. I'm not sure what you mean by "treated li…

"You already do all the work."

Uh, no? Ralphs absolutely has a full order and pay online thing, then you just drive to the store and get your groceries delivered to your car. I used it just yesterday as I can't go anywhere after my oral surgery.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#276

Post by octo888 »

AidenVennis wrote: post #150
47282847 wrote: post #92

I make it a point not to use self-checkout systems because I want to support human interaction even if basic, and contribute to jobs for humans. And cash (most self-checkouts here are card-only). I understand it’s a losing battle on all fronts.

Not sure if this is the same for the USA, but worker shortage is the main reason why self-checkout became popular here in Europe at least. Aging population, very low birthrate and higher educated people all contributed to this problem (although not for all countries in the EU).

> worker shortage is the main reason why self-checkout became popular here in Europe at least

What exactly do you mean?

That the companies moved to self checkout because they couldn't get the staff?

Or people prefer self checkout because the manned tills are few in number?

The first is very very hard to believe

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#277

Post by DaSHacka »

Henchman21 wrote: post #267
bmn__ wrote: post #120

Earlier quoted context omitted.

[flagged]

Where is your empathy for your fellow man?

Empathy for the criminals making the rest of us deal with these increasingly patronizing technologies?

But don't worry, I'm sure they stole that Milwaukee drill set to eat it, and only shoplift the bare necessities.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#278

Post by speedylight »

ProllyInfamous wrote: post #40

Home Depot's self-checkouts are using this facial ID to build/maintain their shoplifting database — this tracks thefts by the same person across multiple visits, and is used over time to build up a case against errant self-checkout-ers (i.e. to get them above a theft threshhold, at which point prosecution becomes easier). There is also CCTV AI (whether artificial intelligence, or actually indians) which can intervene…

Not just easier, they’re probably waiting until the cumulative value leads to felony theft charges.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#279

Post by catlikesshrimp »

justin66 wrote: post #252
octopoc wrote: post #234

Earlier quoted context omitted.

Anecdotally, I had a Hispanic friend once who had been a professional thief (not when I knew him but before). His grandfather had won the lottery so he had a guaranteed income, but he did it for fun and because that’s what the cool people did.

Do professional thieves shoplift? That's odd when you think about the risk/reward typically involved.

That might their version of buying groceries. Imagine their version of taking someone to a restaurant.

Re: Home Depot sued for 'secretly' using facial recognition at self-checkouts

#280

Post by bee_rider »

MisterTea wrote: post #269
neilv wrote: post #76

I'm pretty sick of misguided/enthusiastic Loss Prevention people, and these digital systems amplify their hijinks. The most conspicuous one recently was at one upscale grocery chain within the last year. There was what I took to be a dedicated LP person who seemed to be lurking behind the self-checkouts, to watch me specifically, and I stood there until he went away. Then, as I was checking out, this employee came up…

> yet bearded street person with big trash bag full of product makes them think of lovable Santa? They do not want to confront trash bag man for good reason. What happened is people who don't give a fuck and have no problem with using violence realized there's nothing stopping them from loading up bags of goods and walking out of the store. "Oh you want to stop me? just try mother fucker." Even so called security gua…

Plus, like everybody in retail, LP’s measured performance indicator is how busy they look when management is around. The best way to do that without getting in a fight is to annoy people who don’t actually have anything to hide.
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