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Tray.io - powerful email assistant

tray.io

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Re: Tray.io - powerful email assistant

#5
How does the authentication work with email providers? Does the application access email through POP or IMAP? Does it have arbitrary access to my email account?

I fear I'll never benefit from apps like this as my email account is the skeleton key to my online identity. I'm not sure I could trust any other human being with the password.

Re: Tray.io - powerful email assistant

#6
Their pitch stole the show on a recent TWIST. http://youtu.be/W_6h8XWfUO8?t=57m23s

I was recently asking people for a way to translate emails into SMSs, so I could route my system alerts (from various places) to a single email and ensure I always get by SMS. It's a surprisingly hard problem right now, which Tray looks like it would solve elegantly if they get SMS right.

Re: Tray.io - powerful email assistant

#7
post #5

How does the authentication work with email providers? Does the application access email through POP or IMAP? Does it have arbitrary access to my email account? I fear I'll never benefit from apps like this as my email account is the skeleton key to my online identity. I'm not sure I could trust any other human being with the password.

They will have a good opportunity to provide a self-hosted instance for the enterprise, for this reason.

Re: Tray.io - powerful email assistant

#8
I usually check email in the evening before going to bed. It's working marvelously since I can take an hour out of my day to handle everybody - really solves the problem of forgetting to respond to people.

The only problem are time-sensitive emails. For those I still need to periodically check my inbox to see if something urgent's come up.

If there's a way to tell Tray "If time-sensitive email, send me a tweet", that would be superbly magnificent. The landing page doesn't seem to indicate this.

Re: Tray.io - powerful email assistant

#9
post #5

How does the authentication work with email providers? Does the application access email through POP or IMAP? Does it have arbitrary access to my email account? I fear I'll never benefit from apps like this as my email account is the skeleton key to my online identity. I'm not sure I could trust any other human being with the password.

At the moment the private alpha is just Gmail, because gmail provides OAuth Authentication, a much more secure/elegant way than requesting a users IMAP credentials.

Work is being done on supporting other email providers, which will obviously require storing the users credentials in a secure way & there is also a white label/internally hosted version in the works for the enterprise that mmahemoff mentioned..

Security for email is definitely our biggest issue so far, but we want to make sure we have it nailed before we go public...

Re: Tray.io - powerful email assistant

#10
post #3

IFTTT for email. Tray is awesome. Met these guys in London on their demo through our accelerator exchange program.

Really great idea, integration to non-oauth email providers seems like a hurdle though. Requiring full credentials is a less good idea.

If they add post-read-filtering of the inbox it would handle some sorting after the work is finished as well. For example, filter all mail from X flagged with label done to that customers folder.

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