Live data from Hacker News

Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

neowin.net

11–20 of 225 posts

Re: Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

#11

[flagged]

You missed some points

1. This is only in the UK, they are not doing the same in the US

2. Recalls are the responsibility of the manufacturer. Security lapses, even if "up to standards" at the time are not a legitimate exemption (imo)

Re: Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

#13

I understand that development costs are not free, and there's extra hardware involved, but IMO they should take this as marketing cost.

Yeah, I considered an ionic the last time I was getting a car. Now I’ll never again consider them.

Re: Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

#15

[flagged]

If security flaw is so egregious as to warrant a patch, then the patch should be considered to be a fix of a defective product and free.

If the situation doesn't rise to that level of severity, then it follows that a patch isn't necessary.

If GM were to offer lock cylinder replacements because their original cylinders were so flawed as to warrant them, then yes the cylinder replacements should be free. The sold product was not as described.

If the original cylinders aren't so flawed as to warrant a replacement, then no cylinder replacement would be offered.

Are GM cylinder replacements being offered? If not, then your analogy isn't analogous.

Re: Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

#16
post #7

Earlier quoted context omitted.

I didn't know Hyundai corporate defenders were so unrealistic and childish.

I don't even like Hyundai. What's "unrealistic and childish" is expecting free labour.

It's not free labor, they already got paid for it. They just fucked it up the first time.

Re: Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

#17

[flagged]

As far as I'm concerned, security issues (outside of very niche situations) in a product mean that the product was defective. If you sell a defective product, you should be on the hook to correct the defect.

Re: Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

#18
post #7

Earlier quoted context omitted.

I didn't know Hyundai corporate defenders were so unrealistic and childish.

I don't even like Hyundai. What's "unrealistic and childish" is expecting free labour.

Many would argue that this "free labour" you speak of is labour that Hyundai should have put into their product before releasing it.

Re: Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

#19
post #7

Earlier quoted context omitted.

I didn't know Hyundai corporate defenders were so unrealistic and childish.

I don't even like Hyundai. What's "unrealistic and childish" is expecting free labour.

Other manufacturers treat defects in their products by doing a recall and wearing the costs of their mistake.

Asking customers to pay for the actually-secure retrofit is certainly a choice.

I hope the small amount of money recovered was worth it, Hyundai/Kia just disappeared from my consideration for any future vehicle.

Re: Hyundai wants loniq 5 customers to pay for cybersecurity patch in baffling move

#20
post #7

Earlier quoted context omitted.

I didn't know Hyundai corporate defenders were so unrealistic and childish.

I don't even like Hyundai. What's "unrealistic and childish" is expecting free labour.

It seems like you don't like Hyundai. What's childish is your resort to ad hominem because you disagree.

It's not free labor anymore than the car was free. It's a fix of product that was defective off of the line. The necessity of the fix being evidence of the defect.

Car buyers are not automotive cybersecurity engineers, and they can never be expected to be. Caveat Emptor is a hilarious remark for this situation.

Post reply on HN