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So you're a manager now

scottkosman.com

81–90 of 191 posts

Re: So you're a manager now

#81
>You’re Going To Mess Stuff Up. Repeatedly. [...] Nobody expects you to have all the answers. [...] You’re not expected to be perfect. [...] Messing up is part of the job. What matters more is how you respond. Own your mistakes. Say the awkward thing out loud. Apologize when you blow it. Your team doesn’t need a flawless boss, they need a human one who’s willing to grow in public. That builds trust faster than pretending you’ve got it all figured out.

Emotionally supportive advice like this is probably part of an important foundation. But I've been on the receiving end of management that's trying to figure out how to do their job through osmosis too many times. I move to avoid it, but I just don't have it in me to put my personal drive into work anymore when the generally-accepted way of training a new manager is letting them whoopsiedaisy torpedo a multiyear project or two along the way.

> But if you show up with humility, curiosity, and a genuine desire to make work suck less for the people around you? That’s real leadership.

No. No it's fucking not. That's necessary but not sufficient.

Re: So you're a manager now

#82
Just an important note, and a thing that is often confused by new managers - leadership and management are not the same thing. More often than not the skills you want to hone are actually leadership skills not management skills.

Re: So you're a manager now

#83
post #38
post #30

Earlier quoted context omitted.

> In today's corporate world, it can be difficult or impossible to fire people Really? In the US you can fire an employee for any reason at any time (aside from a few illegal reasons: union activity, racism, etc.).

> In the US you can fire an employee for any reason at any time On paper, yes. In practice, especially in a larger company? It's often a long journey that involves a lot of energy on the part of the manager. And then of course you may not get a backfill rec. So then one needs to ask themselves: is this person truly a net negative when compared to the energy that'd be required to jettison them *and* replace them with…

the answer is always yes but the org pays the costs not the manager, and the manager isn't accountable to those costs, and the manager IS accountable and vulnerable to political costs

Re: So you're a manager now

#84

One-sided text that don't nearly speak the whole truth. It fails to take into account that as a manager you may very will end up with employees that are toxic, disrespectful, cheating, lazy, incompetent, intolerant, unmanageable... And contrary to popular belief, that it is not always the managers fault. I had a close relative become a manager, tried their utmost for a year but gave up. It was not worth the sleepless…

The examples I have seen and heard about in software industry were mostly the other way around. Toxic managers who were clueless about actually managing people and who wanted minions instead of colleagues. I have seen many people leave their jobs because of toxic managers.

Re: So you're a manager now

#85

This was a great read! Saving this to re-read in the future. One question I have though is what are you supposed to do if as a new manager you aren't allowed to... well, do your job? I haven't been able to find a lot of resources on what to do in such a situation. I'm a new engineering manager (~8 months in) and my boss isn't letting me hire full-time devs to replace consultants whenever they leave or their contracts…

In all seriousness you need to be looking for a new job. Like now! Because you and your role will be next in line to cut.

The good news is you have management experience now so you may be able to land another Manager level at a company that is not in a downward cycle.

Re: So you're a manager now

#87
post #31

Earlier quoted context omitted.

> I guess the solution is to just join executive leadership ha. It's really... not? I guess, it probably depends on the person too. But at some level, you have both a lot of power to influence things accidentally in a bad way if you're not careful, and at the same time absolutely minimal power to actually get stuff done (you always need to rely on others for the "doing" part, oftentimes several levels deep/ with a lo…

I wasnt suggesting that you shouldnt or you cannot take the decisions. We all understand corporate life etc and i think that kind of compartmentalizing is just part of the game. Frankly there is no decision to take - you are just a messenger so you roll with the punches. While we all learn to put up a straight face and explain (nay relay/readout) why sacrificing X000 people because the path to ASI needs new blood etc…

I was not being clear - I was just trying to say that taking opaque $hit decisions with lots of inverted umbrellas around you is somewhat inevitable and not all fun, either; sure, it's lucrative, so that helps - but otherwise it's not really a solution to the "mixed bag" problem.

Re: So you're a manager now

#88

"Be Clear. Painfully Clear. You think you’re being obvious. You’re not. Spell out expectations. Over-communicate. Set goals in plain language." Lots of managers i had the pleasure of working with, missed this memo entirely...

[deleted]

Re: So you're a manager now

#89
In my experience, managers are like politicians: those who want to become one are not qualified/worth of becoming one, and those who could be good managers are not interested in the job.

Re: So you're a manager now

#90
post #2

I've recently been getting more and more management responsibilities. This article seems very helpful - thank you for sharing! The advice on over-communicating & owning up to your mistakes is very on point.

> The advice on over-communicating [...] is very on point.

Is it? Being on the other side I've left jobs because of manager over-communication.

If you don't have the right communication skills, let someone else do the job. There are plenty of people out there who are very capable of effectively communicating without over-communicating. Just as you wouldn't want a developer who writes excess code to make up for their lack of being able to write good code, same goes for a manager trying to communicate. Going over the top to make up for your shortcomings is never a recipe for success.

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