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Stop selling “unlimited”, when you mean “until we change our minds”

blog.kilocode.ai

11–20 of 363 posts

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#11

The huge positive publicity boost that Claude Code gained during its unlimited phase was surely easily worth the slight negative publicity it is getting now. This post is just marketing copy by a small competitior that can't afford to do the same thing.

The sad thing is that you are probably right.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#12
I think the difference this time is that there is no lock in with a contract like AT&T customers had when they bought iPhones.

Unlimited for startups work better because they have zero idea on load challenges that come in the future. And they don’t have much idea how well their product will be taken in the market.

Anthropic got the experience and decided they needed to maximize on reasonableness over customer trust. And they are a startup so we all get this.

OTOH there is no such thing as unlimited. Atoms in the universe are finite. Your use is finite. Your time is finite. Your abuse is limited and finite. You are a sucker for believing in the unlimited myth just like think others are suckers for believing in divine intervention or conspiracy theorists are suckers to believe in unlimited power.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#13
I am not a heavy user of Claude in any way, sometimes I go days without using it. And I've hit the limit a week ago. Now with the limit changing to per week, I am 100% canceling my subscription. I'll likely spend a max of $5 using an API key.

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#15

I'm trying to cancel my Claude plan right now, because mid-research I got hit with a one hour time out for the first time, and I realized just how little I need the "expensive" research stuff and just want basic language refinement and some basic augmented knowledge search to get more terms to search the web. And all that basic stuff gets cutoff when you hit some invisible barrier that you have no way of controlling…

My credit card web portal has a section for reversing transactions without having to call anyone. Maybe yours does too?

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#16

I'm trying to cancel my Claude plan right now, because mid-research I got hit with a one hour time out for the first time, and I realized just how little I need the "expensive" research stuff and just want basic language refinement and some basic augmented knowledge search to get more terms to search the web. And all that basic stuff gets cutoff when you hit some invisible barrier that you have no way of controlling…

[deleted]

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#17

One way to look at it: instead of negotiating up front, they fired their top 5% customers.

There is a leaderboard encouraging people to waste as many tokens as possible [0]. I'm quite sure Anthropic is very eager to get rid of these "customers."

[0]: https://www.viberank.app/

Re: Stop selling “unlimited”, when you mean “until we change our minds”

#19

funny because i read several sentences in my chatgpt inner voice: "The real damage: You're not frustrating 5% of users—you're breaking trust with the exact people who drive growth and adoption." "It's not rocket science. It’s our way of attracting users. Not bait and switch, but credits to try."

This wording is becoming like a record scratch, whatever I’m reading I just stop and flinch when I hit one of these. It just needs to be followed up with some vapid praise or weird joke that a robot would find funny.
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