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Do not download the app, use the website

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Re: Do not download the app, use the website

#411

At AutoTempest we resisted making an app for years, because anything that a hypothetical app could do, we could do with the website. And in my opinion, when searching for cars, it's more convenient to be in your browser where you can easily open new tabs, bookmark results, etc. And for years, it was our most requested feature, by far. We had instructions for how to pin the site to your home screen, and would explain…

>We had instructions for how to pin the site to your home screen, and would explain to users how the website does everything an app can do. Still, constant requests for an app.

This is the result of the inconsistent user experience to which gatekeepers like Apple have been actively contributing through active sabotage of web apps, such that all profitable apps can be more effectively and reliably taxed through Apple's App Store.

The manufactured perception of the general public then became that web apps are not "real apps" despite offering the exact same features. They have been dragged down by the subtle artificial friction that makes the UX feel subpar.

This reminds me of my own experience of mobile websites when they first emerged. I thought that the desktop version of a website is the "real website" i.e. that there is only one static original website and that its mobile version was some fake substitute, so I always activated the option "show desktop version". Then I learned about responsive web design and it clicked for me. I predict that a similar epiphany will occur among casuals once the active sabotage of web apps stops due to regulations reigning in the anti-competitive business practices of gatekeepers.

I'm sure that some people will still prefer "native" apps for whatever reason. However, if regulators do a proper job and allow web apps to compete on a level playing field, then a lay person wouldn't even be able to differentiate between them. This is even the case today where some developers simply wrap their web app in a WebView and ship it as a "native" app.

Re: Do not download the app, use the website

#412
post #388

At AutoTempest we resisted making an app for years, because anything that a hypothetical app could do, we could do with the website. And in my opinion, when searching for cars, it's more convenient to be in your browser where you can easily open new tabs, bookmark results, etc. And for years, it was our most requested feature, by far. We had instructions for how to pin the site to your home screen, and would explain…

> People just really like apps! I would say people really hate websites on mobile. The browsers are horrible, the pages are slow and oftentimes broken in some way. You get all these popups everywhere, ads are much more intrusive. It's just bad experience, so of course people would prefer app for something they use. I avoid the browser on mobile as much as possible and I don't remember ever having a good time using it…

right, and the problem is that even if you have a good site on mobile it is sitting in the browser, the gateway to all the awful site experiences, to get to your good site people may go through a bunch of crap. Thus they would rather have an app.

The problem is not just to make your site mobile friendly, it is also that the rest of the web isn't.

Re: Do not download the app, use the website

#414
post #222

I cannot agree more and this has always been a pet peeve of mine. Most native apps are some half gig large where even the heaviest website is a few mb. They dont let you highlight text and have other bizarre design choices. Even worse, they request importing contacts list which isnt even an option on the web. Native apps could be butter but more often than not they are like margarine. Smooth, oily, and not good for y…

A lot of native apps are just wrappers around a JS context with a few bridges into native APIs and they are pure data grabs. Reddit always asks you to use its native app, for example. Why the fuck would I care so much about Reddit that I want it outside of my browser? Same goes for any other website.

The most annoying thing is repeat questions ( reddit, linkedin, facebook, ... ). If I already told the site 10 times that I don't want to use the mobile app, stop asking me. That's even worse than cookie consent banners, at least those stay away

Re: Do not download the app, use the website

#415

Earlier quoted context omitted.

Which bank is that where you can’t log into their website from PC or mobile?

My bank Monzo only has a minimal website. The app is everything.

This must be a thing outside the US as far as not being able to do everything on the banking website even on mobile. The exception is depositing a check.

Re: Do not download the app, use the website

#416

as an individual more on the unconventional side I've gotten so dissatisfied with this that I have a donki nanote next just for viewing websites on-the-go. I really wish that people made a mobile device that could do the job of a phone and laptop. We have the technology.

How is the Nanote Next? I've been eyeing these kind of small laptops for years, but never got to buying one. Is it only available in Japan?

Re: Do not download the app, use the website

#417
Besides collecting data, there are more obvious and less sinister reasons for asking people to use an app:

Engagement and real estate.

Keeping the users up to date is way easier with push notifications, especially with younger audiences who are less likely to read email.

And the app sits there on the Home Screen and advertises itself without having to do anything, while a web page relies on the user remembering its name and go there.

Re: Do not download the app, use the website

#418

At AutoTempest we resisted making an app for years, because anything that a hypothetical app could do, we could do with the website. And in my opinion, when searching for cars, it's more convenient to be in your browser where you can easily open new tabs, bookmark results, etc. And for years, it was our most requested feature, by far. We had instructions for how to pin the site to your home screen, and would explain…

At the last company I worked for we wanted to shut down our app to save expenses. The idea being that most people would just the website if we removed the app. It seems like you didn't gain anything by making an app, you just created more expenses and complexity.

Re: Do not download the app, use the website

#419
post #222

Earlier quoted context omitted.

A lot of native apps are just wrappers around a JS context with a few bridges into native APIs and they are pure data grabs. Reddit always asks you to use its native app, for example. Why the fuck would I care so much about Reddit that I want it outside of my browser? Same goes for any other website.

Reddit is one of the cases where a native app makes sense. Some of the 3rd party Reddit apps were great. But I'll eat my hat before I'll install Reddit's own app. Reddit killing off 3rd party apps is why I post here and not there.

Redreader is still around as a good 3rd party app.

Re: Do not download the app, use the website

#420

At AutoTempest we resisted making an app for years, because anything that a hypothetical app could do, we could do with the website. And in my opinion, when searching for cars, it's more convenient to be in your browser where you can easily open new tabs, bookmark results, etc. And for years, it was our most requested feature, by far. We had instructions for how to pin the site to your home screen, and would explain…

My wife is one of these people. We couldn't be more different in that regard. I loathe apps and generally only install them when there's no alternative. She seems to either not understand or trust websites, and wants an app.

Different strokes for different folks, I guess. Every time I grab her phone I get dizzy and lost from the hundreds of apps. When she grabs mine, she wonders how I accomplish anything at all.

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