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Do not download the app, use the website

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Re: Do not download the app, use the website

#71
post #63

There is only 1 reason for encouraging customers or users to use the app, and that is RRR (Retention, Retargeting & Re-engagement), which is very high in mobile.

You forgot data collection

I think if people realized how much data they can get from your iPhone with simple permissions like WiFi they’d think twice about giving so many apps access

Re: Do not download the app, use the website

#72
post #26

I hate how Android ALWAYS asks to use the App. There is no "I prefer websites" button.

That's not Android, that's whatever software you're using. I think I've noticed this in previous versions of Firefox mobile before, but not as much recently. And essentially never in Lightning browser. Where are you seeing this?

Re: Do not download the app, use the website

#73

I understand but it’s not always with bad intentions. In the Netherlands we have a system called DigiD to login into to most government websites like your taxes and city, etc. When I contracted for the city of Amsterdam I learned they’ve been pushing hard for the DigiD app to two factor authenticate instead of text message, because of contracts Digid charges a lot per text message validation and none for app.

The DigiID app could interact with websites, that's how it works for many other digital IDs in europe.

For example with bankID (sweden, and I think the norway version does the same) when you need to authenticate you either scan a QR code with the bankID app or select "on the same device" and then the website will interact with the bankID API to auth.

Either way you don't need your own app to get proper auth working with this sort of government login.

(With bankID the app devs still pay a per-auth price, but that is not due to any technical reason, just because its made by a profit-driven semi-monopoly)

Re: Do not download the app, use the website

#74
post #47

Earlier quoted context omitted.

> if your app's entire functionality could be done in a regular website or PWA, then you can't put a native app on our stores A very silly threshold, since this would knock out probably 95% of the app store, including games, since "websites" are extremely capable these days, with full 3d graphics, etc. Then, each time safari added a new modern browser feature, more would get knocked out.

Why is that a bad thing? Wouldn't we be better off with all of them being PWA's?

Gotta love the HN bubble. Users want apps, not PWAs.

Re: Do not download the app, use the website

#76
post #7

Don’t agree, but to each their own. The native app experience for every app noted in the article is better and smoother than the mobile web version, in my opinion. Lots of people hate Electron apps, which suggests to me that my preference for native apps isn’t unique. Web apps can ask for your location or microphone the same way native apps can. Just reject it, there’s nothing that says you have to accept on either p…

The reason I believe the web experience is inferior is because companies put more resources into apps at the expense of the web. Apps break often. They need a lot of support. Everything must be constantly updated. You never know when Samsung or Apple will push an update that breaks things because of some esoteric policy shift or setting change. But the web? If you do it right, maintenence is much easier. If things do…

>But the web? If you do it right, maintenence is much easier

Eh, I'll argue this isn't as true as you think. Browsers are constantly updated these days and have their own fun things that break or mess with experiences.

But that's not the biggest issue with browsers, at least on the PC, it's that the average user seems completely incapable of keeping mal/adware off their device. For those users the app world is an escape from the hell they were in.

For me as a power user apps suck. But they became popular quickly for a reason.

Re: Do not download the app, use the website

#77
post #71
post #63

There is only 1 reason for encouraging customers or users to use the app, and that is RRR (Retention, Retargeting & Re-engagement), which is very high in mobile.

You forgot data collection I think if people realized how much data they can get from your iPhone with simple permissions like WiFi they’d think twice about giving so many apps access

This is getting less and less true though. Also WiFi permission is not a thing on iOS.

Re: Do not download the app, use the website

#78

I dream of developing mobile sites that can play audio with the screen off and use the same media controls as apps (think: music player apps while driving). A lot of the things that make mobile sites second class is the lack of screen-off functionality.

I wish Android would let apps run with the screen off. The text to speech api kills itself after a few minutes, halfway through the blog post I'm having it read to me... It works if I keep the screen on but then I can't put it in my pocket and it drains the battery way faster

Browser or native doesn't matter, both have this issue. Heck, this is Google's own software that gets killed: the utility that submits the string to it is still there when I unlock the screen. It's probably just me but I really miss the Android 4 which I had customised to death so it would only run the things I wanted (no bloat): the battery still lasts weeks (the device is >10 years old!) if you don't ask it to do anything because nothing runs in the background. However, when I choose to run an app and don't turn it off before locking the screen, it'd just keep running

But yea, that wouldn't work for the general public

Re: Do not download the app, use the website

#79
post #7

Don’t agree, but to each their own. The native app experience for every app noted in the article is better and smoother than the mobile web version, in my opinion. Lots of people hate Electron apps, which suggests to me that my preference for native apps isn’t unique. Web apps can ask for your location or microphone the same way native apps can. Just reject it, there’s nothing that says you have to accept on either p…

Many of the “native” apps on mobile app stores are React Native, though.

Re: Do not download the app, use the website

#80

Earlier quoted context omitted.

The author is not contesting that the app experience is better. Yeah, the web experience is worse -- because the product people are treating the entire web presence as a _marketing surface_ for the app. So, the web version is basically an ad for the app. This is true of Reddit, Yelp, and others. How could it not be worse? It's too bad because it's not like the web is incapable of providing a beautiful ux for those pr…

> No, it's not for you... This is key. Companies pushing apps is not for your benefit. It's so they can further monetize you right under your nose and with your full permission by accepting their EULA. This is just a furtherance of the if you don't pay for the product you are the product.

Companies still have to provide value for them to attract users. It's cynical to only look at the value the company gets and ignoring the value users and advertisers get.
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