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AI overviews cause massive drop in search clicks

arstechnica.com

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Re: AI overviews cause massive drop in search clicks

#351

Of course slow, shitty web sites also cause a massive drop in clicks, as soon as an alternative to clicking emerges. It's just like on HN, if I see an interesting title and want to know what the article is about, I can wince and click the article link, but it's much faster and easier to click the HN comments link and infer the info I want from the comments. That difference is almost entirely from the crappy overdesig…

But it's kind of a vicious cycle: users avoid bad sites, traffic drops, sites shove in more ads to survive, UX gets worse, and so on

> sites shove in more ads to survive

This is where it breaks down; why would they shove in MORE ads when their readers are going down? I'm not saying it's a rational decision, of course.

I suspect a big part is metrics-driven development; add an aggressive newsletter popup and newsletter subscriptions increase, therefore it's effective and can stay. Add bigger / flashier ads and ad revenue increases, therefore the big and flashy ads can stay.

User enjoyment is a lot harder to measure. You can look at metrics like page visits and session length, but that's still just metrics. Asking the users themselves has two problems, one is lack of engagement (unless you are a big community already, HN doing a survey would get plenty of feedback), two is that the people don't actually know how they feel about a website or what they want (they want faster horses). Like, I don't think anybody asked Google for an AI summary of what they think you're searching for, but they did, and it made people stay on Google instead of go to the site.

Whether that's good for Google in the long run remains to be seen of course, back when Google first rolled out their ad problem it... really didn't matter to them, because their ads were on a lot of webpages. Google's targets ended up becoming "keep the users on the internet, make them browse more and faster", and for a while that pushed innovation too; V8, Chrome, Google DNS, Gears, SPDY/HTTP/2/3, Lighthouse, mod_pagespeed, Google Closure Compiler, etc etc etc - all invented to make the web faster, because faster web = more pageviews = more ad impressions = more revenue.

Of course, part of that benefited others; Facebook for example created their own ecosystem, the internet within the internet. But anyway.

Re: AI overviews cause massive drop in search clicks

#352
post #170

Earlier quoted context omitted.

You might want to try out https://hackernews.betacat.io/

Temu ad just below the fold, no thank you.

Who on HN browses the internet in this day and age without adblock / ublock / pihole?

Re: AI overviews cause massive drop in search clicks

#353
post #136

Earlier quoted context omitted.

I was at an event where someone was arguing there wasn't an entry fee because chatgpt said it was free (with a screenshot of proof) then asked why they weren't honoring their online price.

A good time to teach a hard lesson about the trustworthiness of LLM output

This will lead to a major class-action lawsuit soon enough.

Re: AI overviews cause massive drop in search clicks

#354

Earlier quoted context omitted.

Application error An error occurred in the application and your page could not be served. If you are the application owner, check your logs for details. You can do this from the Heroku CLI with the command heroku logs --tail

the darkest pattern of all!

Funny because it's true. Nothing in the GP's list of dark patterns irritate me more than a site that initially loads and nicely displays the content but then takes it all away and switches to the generic next.js "Application error" when you move the mouse or try to scroll. FFS!

Re: AI overviews cause massive drop in search clicks

#356

Here is the experience when clicking a link on mobile: * Page loads, immediately when I start scrolling and reading a popup trying to get tracking consent * If I am lucky, there is a "necessary only". When unlucky I need to click "manage options" and first see how to reject all tracking * There is a sticky banner on top/bottom taking 20-30% of my screen upselling me a subscription or asking me to install their app. U…

>* If I am lucky, there is a "necessary only".* I never use those. I suspect that in many cases if there are "legitimate interest" options¹ those will remain opted-in. ---- [1] which I read as "we see your preference not to be stalked online, but fuck you and your silly little preferences we want to anyway"

That is such a silly stupid thing in the GDPR consent.

- "Please don't track me."

- "But what if we realllly want to?"

A normal response to that would be an even more resounding FCK NO, but somehow the EU came to the completely opposite conclusion.

Re: AI overviews cause massive drop in search clicks

#357
> So more people could be walking away from a search with the wrong information.

I'd actually be very interested in some real research about this. My impression is that in general, SEO-optimized sites are (intentionally) so bad at transmitting information that the difference between an average person "doing their own research" on these sites vs reading the AI overview would either be negligible, or in favor of the AI summaries.

Re: AI overviews cause massive drop in search clicks

#358

Here is the experience when clicking a link on mobile: * Page loads, immediately when I start scrolling and reading a popup trying to get tracking consent * If I am lucky, there is a "necessary only". When unlucky I need to click "manage options" and first see how to reject all tracking * There is a sticky banner on top/bottom taking 20-30% of my screen upselling me a subscription or asking me to install their app. U…

Literally this other link from a first page of HN: https://www.androidauthority.com/why-i-use-grapheneos-on-pix...

Re: AI overviews cause massive drop in search clicks

#359
post #324

Earlier quoted context omitted.

> Page loads, immediately when I start scrolling and reading a popup trying to get tracking consent It was with the best of intentions but cookie banners have done more to hurt web browsing than anything else in the last decade

The banner is not the problem, the predatory tracking by webpages are. You can make a webpage without it no problem, my home page does not have it.

To add onto it the do-not-track header can be used to signal an opt out. There needs to be a browser wide setting that is communicated to websites without user interaction. Some German court even ruled that Linkdin IIRC has to respect DNT for that.

Re: AI overviews cause massive drop in search clicks

#360

Earlier quoted context omitted.

The problem is that SEO has made it hard to find trustworthy sites in the first place. The places I trust the most now for getting random information is Reddit and Wikipedia, which is absolutely ridiculous as they are terrible options. But SEO slop machines have made it so hard to find the good websites without putting in more legwork than makes sense a lot of the time. Funnily enough, this makes AI look like a good…

AI is being influenced by all that noise. It isn’t necessarily going to an authoritative source, it’s looking at Reddit and some SEO slop and using that to come up with the answer. We need AI that’s trained exclusively on verified data and not random websites and internet comments.

I asked Gemini about some Ikea furniture dimensions and it gave seemingly correct answers, until it suddenly didn't make sense.

Turns out all the information it gave me came from old Reddit posts and lots of it was factually wrong. Gemini however still linked some official Ikea pages as the "sources".

It'll straight up lie to you and then hide where it actually got it's info from. Usually Reddit.

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