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Overtourism in Japan, and how it hurts small businesses

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Re: Overtourism in Japan, and how it hurts small businesses

#151
post #57

Missed opportunity to talk about the locals creative responses to this. One cafe in Tokyo is asking customers to leave negative reviews on Google and Trip Advisor to prevent over exposure (it mostly works but made me curious enough to visit). Another specific $10 Michelin guide ramen restaurant only lets you order from a vending machine outside using a payment method you can’t access as a foreigner (one needs a physi…

I don't know about the Ramen place (I can't believe that they wouldn't take cash?), but I agree with you that more places are doing this kind of "two markets" stuff -- it's even becoming official, in that now there's officially sanctioned "foreigner pricing" for certain temples, shrines, and parks. There's also Google Maps and Yelp vs. Japan's local version (pretty much any review on the former two are useless, and h…

Some of the restaurants have ticket vending machines outside the shop. This avoids the need for a cashier inside the restaurant. It also mostly avoids the process of staff taking your order. Purchase your meal ticket from machine outside, hand ticket to cook as you enter, and take your seat.

Most of the ticket vending machines do take cash, but if they wanted to eliminate tourists then that would be an easy change to make.

Re: Overtourism in Japan, and how it hurts small businesses

#152

Earlier quoted context omitted.

Anyone who's ever worked in customer support will tell you that dealing with customer regularly sucks balls, even worse if they're foreign and don't know the local language, customs and etiquette so they annoy you and your local patrons while thinking they're entitled to because "we spend money here and support your economy", or even more worse if they're foreign and also intoxicated or acting up for the camera (soci…

I am in Spain (where people, imho wrongfully, think tourism is ruining everything) and I dont see the issue; my wife and myself make enough in the summer to not have anything to do the rest of the year. I have IT businesses which I scale back to run the pub in summer for 3 month. I don't really care about whatever they do as long as it is not fighting: the more drunk and loud they are, especially guys with girls, the…

My impression of these Japanese small businesses is that many are run purely as lifestyle businesses and making more money isn't the point. They're run for the owners to feel a sense of accomplishment and ownership and give something back to the community. There is no desire to close the business and go on vacation, especially if it means being very aggravated when they are opened.

Re: Overtourism in Japan, and how it hurts small businesses

#153
post #66

Earlier quoted context omitted.

And quite possibly also because UK beach towns are generally sad and cold (except for Cornwall and Devon for two weeks per year), compared to Spain’s? Signed, someone living in the UK.

but that's kind of the problem. people insist that they need "the BEST", so they hop on a plane to get the picture-perfect locale that they see online at the expense of hollowing out anything that is merely "pretty good".

Isn't this what pricing is for? The "best" places can raise prices because of the high demand. Then the "pretty good" places in comparison wind up being a good value option.

Re: Overtourism in Japan, and how it hurts small businesses

#154

There are a ton of articles about over-tourism in Japan lately, and after thinking about it for awhile, I think you can boil it down to two things other than the obvious (the yen losing value, etc.) 1. The extreme success of Japanese culture via media, specifically abroad. This wasn't just a thing that happened accidentally, it was in some sense planned for decades. See for example the Cool Japan initiative: https://…

I visited in 2007 and 2024 and the weird is still there, but some of the “this place is at the absolute cutting edge of cool and tech and weird” is gone. The most disappointing thing was seeing how much of the cutting edge “PC” and electronics culture was gone from Akihabara (presumably it all went to Shenzhen) and how everything sold there is just older gaming systems (did not stop us from purchasing a beautiful Nin…

There's a meme that Japan entered the 2000s in the 80s and then just stayed there.

My first trip was in 2017, but even between then and the second trip in 2022, I could tell Akiba lost even more of its electronics culture. I was there last December and helped someone build a PC. At least for "standard" stuff you can get by, though for sourcing many things the best solution was often, somewhat sadly, Amazon JP. For things like GPUs you had to double-check you're buying new, not used, because shops will display both sometimes in the same case. All prices were somewhat more than what it'd cost to import from the US + pay taxes on that. (Except for canon camera batteries, I picked up an extra one on one of my trips and was surprised how much cheaper it was.)

For another of my own purchases, I needed to get some extra laptop RAM to finish a graphics project locally as my home machine I was remoting to was acting up. It was a struggle finding any place with them in stock at all, in or outside Akiba, and then those in sizes greater than 4 GB. And when I did, I still had to talk to someone at the counter, who pulled out a shoebox of assorted brands and sizes. Just so bizarre compared to almost every other component from HDDs to SSDs to USB sticks and more being on public walls/racks to pick over -- at worst there'd be just a rack of tags and you select the product by tag and the person at the counter will get it when you check out. Didn't have that at all for laptop RAM. I found a place at last that had a single 16 GB stick I could use, which at least helped me make progress until Amazon could get a second one to me and let me stop toeing the edge of maxing out my memory.

Re: Overtourism in Japan, and how it hurts small businesses

#155

Earlier quoted context omitted.

I think the more interesting story here wouldn’t be the “over tourism” of the globally desirable internet-famous locations— It’s all the little regional resort towns and tourism destinations that are now ignored. All over the US are locations that used to be the place where a people would go for a three day weekend or summer getaway. But now they are ghost towns because the cost of travel and the algorithm have refra…

A lot of those tiny locations all over the US are in red states. Lots of people aren't going to want to go to locations where public infrastructure has been hollowed out and discrimination is legal.

> and discrimination is legal.

Do you have proof of these red states re-legalizing discrimination, or repealing the Civil Rights Act of 1964 (and/or Americans with Disabilities Act of 1990)?

I failed to find anything about this supposed upheaval of established legal statute after a quick google search.

Re: Overtourism in Japan, and how it hurts small businesses

#156

Missed opportunity to talk about the locals creative responses to this. One cafe in Tokyo is asking customers to leave negative reviews on Google and Trip Advisor to prevent over exposure (it mostly works but made me curious enough to visit). Another specific $10 Michelin guide ramen restaurant only lets you order from a vending machine outside using a payment method you can’t access as a foreigner (one needs a physi…

"they’re serious about “no entry” if you have tattoos" That's nothing unusual in Japan, even Japanese people in Japan can't join a gym or get car insurance if they've got tattoos. They're serious about that stuff for a reason.

>or get car insurance

eh? there's a stripping-down room in insurance offices?

do you have to submit nudes if you're buying insurance online?

Re: Overtourism in Japan, and how it hurts small businesses

#157
I just got back from Japan, and even though it wasn’t peak season, the effects of overtourism were immediately apparent.

The main driver seems to be social media, obviously not unique to Japan but is really blatant. Tourists were chasing selfies and videos at iconic locations they’d seen online, rarely venturing beyond those well-known spots. This creates heavy congestion and puts strain on specific neighborhoods and landmarks. In the West, TikTok appears to be the biggest influence; among Chinese tourists, the app Xiaohongshu (Rednote) by plays a similar role. The result is a tourism culture shaped less by genuine interest or curiosity and more by curated photo ops.

Japan faces unique challenges in managing the surge in tourism. Despite the modern and cosmopolitan feel of its cities, the culture remains markedly different: socially conservative and culturally illiberal. Xenophobia and racial bias are not uncommon, and nationalist political voices have increasingly framed tourists as scapegoats for a range of domestic issues. At the same time, the country lacks sufficient infrastructure to support the growing number of visitors. In Kyoto, for example, the city’s bus system is frequently overwhelmed…you could almost argue that separate systems for locals and tourists are needed.

Many tourists also appear unprepared, I admittedly was completely unprepared for the weather. Japan is not an easy place to navigate culturally, and some visitors behave with surprising ignorance or entitlement, especially at temples and shrines. There’s a tendency to treat the country like a kind of Disneyland, an exoticized backdrop for social media content, rather than a living culture with its own rules, rhythms, and expectations. This contributes to growing resentment, particularly in a society where individuals are often viewed in terms of the groups they represent. One tourist’s behavior can easily become a reflection on all.

There’s no easy solution. But it’s clear that both travelers and destinations need to rethink their relationship. Tourism should be approached with more awareness, humility, and a willingness to engage with complexity, not just consume it.

Re: Overtourism in Japan, and how it hurts small businesses

#158

Maybe travel is just too cheap and easy? I like the democratisation of globe trotting that has happened but it certainly has had negative consequences

IMO it's not that travel is to cheap, it's that social media has created "hot spots" around the globe. Take a random example: 5 cute coffee shops around Paris, all of them have that Parisian vibe that tourists are looking for but one of them had an influencer walk in and make some content. Now that one shop is all over the internet and tourists are flocking to it, creating huge lines and overwhelming the business, wh…

> The problem I see isn't that travel is democratized, it's that people are lazy at planning their trips and just go on social media and find these "hot spots" instead of actually doing their homework or heck even a little exploring around the city.

The problem is people are shallow. People are _actively_ seeking the queue. I know because I know people that are like this.

They want to be part of the queue because...I am not sure why. To take a quick picture at a very specific angle to avoid the crowd? To make their followers think they are doing something great? To make them jealous?

It is as if beauty have to be told and highlighted to them. They need a signboard that says "this is pretty, take a picture here!". They are not able to appreciate the minutiae of life.

Of course, I am sounding mighty superior here, but I don't think I am wrong.

Re: Overtourism in Japan, and how it hurts small businesses

#159

Earlier quoted context omitted.

Way to miss the point. Most foreigners in other countries can't behave.

Well it is a job innit? Most my well paid CTOs and tech contacts I meet cannot behave either. They always have to be rude that I am just a small fish, misspell my name every time to be funny or lazy or whatnot etc. I don't care, pay the bill within 14 days, cheers.

They don't have a problem with customers, they have a problem with foreign customers that often can't behave. Being c-suite doesn't give one a free pass to be an asshole. I suggest reading the source that the linked post is an answer to: https://nymag.com/intelligencer/article/kyoto-japan-tourism-...

Re: Overtourism in Japan, and how it hurts small businesses

#160

I'm the CTO & Founder of TableCheck, the booking system used by 10,000+ restaurants in Japan. My two cents: the issue isn't simply "too many tourists" but rather over-concentration at a few hotspots, a domestic-first market, low English proficiency (ranked #87 globally, a notch above Afghanistan), and a culture deeply focused on orderliness and not causing inconvenience for others. That said, nearly all hospitality o…

Do you sense there's still a reluctance to serve foreign guests, and that it's largely done out of necessity but not out of innate desire?
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