It is always interesting seeing the mostly blind loyalty that Valve seems to get for no real clear reason. Don't get me wrong, I love their games (when they bother to make one) and my Steam Deck. But lets not pretend that Valve is our friend either and their main goal is anything but to make money. While I think that going so far as to delete my Steam library is a fairly extreme situation, I do think supporting a div…
I've used Steam almost since its inception, and by and large, it stays out of my way while playing, lets me install any game I've purchased historically without any trouble, and provides download speeds that approach my fiber's max limit when I do install a game. For me, it just works™. I've yet to have a bad experience with it.
Sure, I also use GoG semi-regularly, particularly because it's also been relatively painless to use but also because the often overlapping sales on both frequently result in games I'm interested showing up cheaper on one store than the other (but not always the same one). However, it started off pretty niche, and CD Projekt Red publishes their really big games to other stores (much to their credit), so I won't fault someone for not having used GoG yet.
I've also dipped my toes a little in the EA store, but only because there have been a few games I've wanted which required it. It struck me as an inferior experience to Steam and GoG, and I admit a particular distaste in the handful of cases where games bought on Steam/GoG still ultimately require launching the EA store before the games themselves load. If this is someone's first experience outside Steam, I totally understand retreating back to familiar territory.
I won't dispute if someone else claims having a bad experience with Steam - I just haven't shared it. However, I do find hate because "they want to make money" puzzling. Every store does.