US Court nullifies FTC requirement for click-to-cancel

>Any examples of American company having worse customer experience than European ones?

Xfinity comes to mind. The last time I bought a new modem, I had to basically yell 'cancel my account' over and over again until I finally got to speak to a living, breathing human, who could provision the modem for me.

Who the fuck cares? Seriously - a corporation is a piece of paper that separates ownership from responsibility. It's already a fucking stupid idea - You're deeply liable if you can't keep you trees maintained, or your car under control, but if you can't control you company, it's no problem?

We hand out these get-out-of-trouble cards to the type of useless trash that destroy lives (see pollution, workplace safety, dangerous products knowingly misadvertised as healthy, etc), let those disgusting shareholders profit, and then use tax dollars to cover the bill (if anyone does). Now you wan them to have rights on top of the special treatment? How about instead we do something that is sane, something that doesn't make a handful of people extremely powerful, and doesn't make millions of sad, pathetic tools who just want to pretend they matter complicit? How about we say, "Look if you want special protection, you have to follow these rules that limit the damage you do. If you want to do those damaging actions, you can be responsible", and put in a bunch of rules that stop these specially protected investors from profiting off other's suffering.

tl;dr - it's an incredibly stupid and ultimately harmful position that a paper granting special privileges has rights. Corporations are no more entitled to profit than anyone else, privileges should come with responsiblities equal to them.

In theory, courts don't "serve" anyone, but they do serve the rule of law. Courts _should_ remain impartial. Given this, it's problematic when the rule of law favors corporations over consumer interests, e.g. Federal Arbitration Act, Citizens United, thanks to corporate lobbying.

This is an even better reason to always use Virtual Credit Cards or Paypal: you can cut off the source of funding with a single click.

CapitalOne allows unlimited virtual cards and IT IS AWESOME because you can sidestep PayPal.

Man, do Trump supporters actually get excited about awful things like this? I don't get it.

> You can't find me a single example of two competing services, one with click to cancel and the other without, in the same industry.

We can get pretty close. Take Adobe versus Affinity. Same industry, very similar product suites, but totally different pricing strategies, and Adobe makes cancellation much more annoying.

There are plenty of examples of this if you keep your eyes open. I'm pretty sure the only reason I don't have an exact example to give you is because I'm under NDA and I don't watch most consumer retail enough to know.

>Companies pay attention to what their competitors are doing. If everyone is doing it, they'll happily go along with it.

Tacit collusion becomes exponentially more difficult to maintain in any market with more than a handful of players. A different pricing strategy is one of the easiest ways to counterposition against an incumbent there is. It's part of how SaaS toppled bubble wrap CDs in the first place.

That can be lower pricing with the same model, or it can be a one time purchase versus a subscription, or it can be a hard to cancel but very cheap subscription over a very expensive one time purchase.

> In the beginning, you paid for the service and no ads. But then hulu came along and had ad content for the lower tier. That started a chain reaction on the other streaming platforms where now they all do ads for paid content.

People are more willing to pay $10 per month with ads than $12 per month without ads. I don't find that especially shocking. The market figures out what people actually want, not what people say they want.

Say it were not so. Then we would see some Netflix renegades start a new streaming platform that is Ad Free Again™ and only a tiny bit more expensive than the competitors, and most consumers would switch. It's not impossible, but I haven't seen that happen yet.

>You might sign up for something with a click to cancel feature, there is absolutely nothing from stopping a company from quietly removing that option.

If I care enough about the feature and this price differential, I'll notice this and eventually go through the aggravation of cancelling to switch to a new, slightly higher priced service which does have click to cancel. I paid more for the easy cancellation promise and when it was revoked the service became less valuable to me. Whatever, it was fun while it lasted. A monthly subscription to Netflix is not a marriage, and it is not an investment.