Spectrum (cable/telephone/internet) kept me on the phone line for 30 minutes as i tried to cancel.
US Court nullifies FTC requirement for click-to-cancel
71–80 of 599 posts
Re: US Court nullifies FTC requirement for click-to-cancel
#72I should be able to go into my bank or card service online. View a list of all my subscriptions. Click on a subscription (or select all). And cancel. If there is a card that offers this let me know because I'll be switching immediately.
What about subscriptions where you agreed to a long-term subscription (e.g. for a discounted rate)?
Those are usually charged once per agreed period (never seen it any other way)
Re: US Court nullifies FTC requirement for click-to-cancel
#73I should be able to go into my bank or card service online. View a list of all my subscriptions. Click on a subscription (or select all). And cancel. If there is a card that offers this let me know because I'll be switching immediately.
I work for a company called Subaio that does exactly that, but it only works because EU (and some other countries) consumer protection laws requires that companies have to let us cancel subscriptions. So we're mostly working with european banks for now.
The protection specifically requires that cancelling is at least as easy as signing up.
Re: US Court nullifies FTC requirement for click-to-cancel
#74I wonder who's on the 8th Circuit Court of Appeals... https://en.wikipedia.org/wiki/United_States_Court_of_Appeals...
Bush 41: 2
Bush 43: 6
Obama: 1
Trump: 4
oh
Re: US Court nullifies FTC requirement for click-to-cancel
#75Earlier quoted context omitted.
I had a recurring charge on my Capital One credit card and canceled it from my Capital One app. The next month, the charge went through again and they proactively gave me an account credit equal to the charged amount, with an emailed apology. I'm not sure why they couldn't cancel it, or if it will go through again this month, but it surprised me!
I had a subscription with an account that I couldn’t access anymore, and there wasn’t any other way to cancel So I contested the charge through the bank. They would refund me, but then the company would charge me again for the subscription This went on for several months. At some point the card expired, the bank automatically sent me a new card, and somehow the company was still able to charge the subscription to my…
Credit cards explicitly do a type of forwarding so that your old subscriptions continue to work if you get a new card. If you ever tell your bank that you've lost your card or had it stolen then they will reissue it differently without that "forward" feature, to prevent fraudulent activity. I learned this when I had fraudulent activity on my card and they accidentally did a normal reissue, and so the fraudulent activity continued even after I got the new card.
Re: US Court nullifies FTC requirement for click-to-cancel
#76Earlier quoted context omitted.
A trivial search will get you the court opinion itself https://ecf.ca8.uscourts.gov/opndir/25/07/243137P.pdf >, so regardless of how bad the news article is you should not be uninformed. From the abstract: …the Commission failed to follow procedural requirements under § 22 of the Federal Trade Commission Act (“FTC Act”), 15 U.S.C. § 57b-3(b)(1) A more detailed explanation: The Commission’s formal rulemaking authority…
Thanks for the analysis. Gotta laugh at the threshold being USD100M costs to the affected businesses without the law taking into account how much the annual costs to consumers are, assuming the continuation of the practices.
Why is that laughable? Congress decided that all rules changes need additional scrutiny if they impose large costs. After all, those costs are eventually going to be passed down to consumers so making overly–complicated rules just ends up hurting consumers. And there has to be _some_ threshold number; they couldn’t just leave that one undefined or nobody would ever bother with the extra steps.
Re: US Court nullifies FTC requirement for click-to-cancel
#77[flagged]
This is the definition of an ad hominem attack. If you want to prove the judges are partisan, talk about the flaws in the ruling, not who appointed them.
That's the problem that automatically arises when the justice system is made out of political appointments instead of career tracks.
There will always be the suspicion of political bias, and the haphazard way the administrations ever since Obama went in how nominations were done adds more fuel to the fire.
Re: US Court nullifies FTC requirement for click-to-cancel
#78Re: US Court nullifies FTC requirement for click-to-cancel
#79Earlier quoted context omitted.
WaPo and NYT were both very easy to cancel.
WaPo was easy when I canceled last November. The lost time I canceled a NYT subscription, it still required a phone call.
They say it requires a phone call but amazingly an email that's says you will charge back any future charge works too.
Almost like they can do it without the phone or something.
Re: US Court nullifies FTC requirement for click-to-cancel
#80Earlier quoted context omitted.
What about subscriptions where you agreed to a long-term subscription (e.g. for a discounted rate)?
Those are usually charged once per agreed period (never seen it any other way)
Adobe is an example where a yearly discounted subscription is billed monthly