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US Court nullifies FTC requirement for click-to-cancel

arstechnica.com

51–60 of 599 posts

Re: US Court nullifies FTC requirement for click-to-cancel

#51
FYI: Everyone just use privacy.com

It allows you to make virtual cards that are single use.

So if a merchant keeps trying to charge you, it will automatically decline.

Until the powers that be gets its act together and stops allowing businesses to run all over us...this is the way.

Re: US Court nullifies FTC requirement for click-to-cancel

#52
post #40

The USA is not a country for the people. It’s a country for the rich and powerful. The game is rigged and enough deluded people think they can "game" it as well.

This was pretty well established by the constitution, only you left out white male from your rich and powerful. It took amendments to get past white and male.

Re: US Court nullifies FTC requirement for click-to-cancel

#53

From a different article [1]: > But the U.S. Court of Appeals for the Eighth Circuit said the FTC erred in its rulemaking process by failing to produce a preliminary regulatory analysis, a statutory requirement for rules whose annual effect on the national economy would exceed $100 million. > The FTC had argued that it was not required to prepare the preliminary analysis because its initial estimate of the rule’s imp…

A major unwritten rule of american society is that there is no bigger crime than economic friction to the shareholder... including statute itself.

Re: US Court nullifies FTC requirement for click-to-cancel

#54
post #3

"after finding that the commission behind it failed to follow required procedures under the FTC Act during the rule-making process."

I hope the FTC tries to re-submit the rule while following procedure - click-to-cancel is really good for consumers... but not enough to justify trying to break laws to pass it.

You realize the current FTC is not the same FTC that did this? There’s no way this FTC does anything in favor of consumers

Re: US Court nullifies FTC requirement for click-to-cancel

#55

I should be able to go into my bank or card service online. View a list of all my subscriptions. Click on a subscription (or select all). And cancel. If there is a card that offers this let me know because I'll be switching immediately.

Simply move to Australia, all the major banks here offer this service: https://payto.com.au/

Not all services offer this yet, but it's gaining momentum, especially with Amazon now offering it for non-subscriptions.

Re: US Court nullifies FTC requirement for click-to-cancel

#56
post #11

The FTC was warned at the time that they were flouting required procedures and that their rule would therefore not survive legal scrutiny. Lo and behold it did not.

Because systematic corruption presumably?

More that they mistakenly thought that doing the right thing meant they didn't have to do the thing right.

Re: US Court nullifies FTC requirement for click-to-cancel

#57

Here is an idea, make your service value for money and people will not want to cancel. If your product is so poor that the only way you can retain customers is to make it too hard for them to cancel then your product needs to be improved.

You just offended siriusxm, every newspaper, and every gym in the country.

WaPo and NYT were both very easy to cancel.

Re: US Court nullifies FTC requirement for click-to-cancel

#58

I should be able to go into my bank or card service online. View a list of all my subscriptions. Click on a subscription (or select all). And cancel. If there is a card that offers this let me know because I'll be switching immediately.

I use privacy.com for this.

(Not affiliated, just a satisfied customer.)

Re: US Court nullifies FTC requirement for click-to-cancel

#59

I should be able to go into my bank or card service online. View a list of all my subscriptions. Click on a subscription (or select all). And cancel. If there is a card that offers this let me know because I'll be switching immediately.

I had a recurring charge on my Capital One credit card and canceled it from my Capital One app. The next month, the charge went through again and they proactively gave me an account credit equal to the charged amount, with an emailed apology. I'm not sure why they couldn't cancel it, or if it will go through again this month, but it surprised me!

Re: US Court nullifies FTC requirement for click-to-cancel

#60
post #34

Earlier quoted context omitted.

A trivial search will get you the court opinion itself https://ecf.ca8.uscourts.gov/opndir/25/07/243137P.pdf >, so regardless of how bad the news article is you should not be uninformed. From the abstract: …the Commission failed to follow procedural requirements under § 22 of the Federal Trade Commission Act (“FTC Act”), 15 U.S.C. § 57b-3(b)(1) A more detailed explanation: The Commission’s formal rulemaking authority…

Gotta pay all those data scientists and lawyers the big bucks in order to figure out how to checks notes stop actively preventing customers from canceling your service when they want to. I'm happy to consult on this with all those poor businesses for under $100,000,000 in order to help the court vibes feel like the cost isn't over the limit. I feel confident I can affordably write a few whitepapers and design guideli…

With 106,000 companies doing this, that’s less than $1,000 each. Do you think that _your_ company could review all of its marketing materials for compliance with a new FTC rule for less than that? How much would you as a consultant charge one of those companies for your assistance?

But if you don’t like the rule, talk to your local Congresscritter and ask them to propose a bill to amend or remove it. Complaining about it in snarky internet comments isn’t going to get you anywhere.

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