Mac App Store taking two months to review my app (video)

#1

Post by darkheartfelt » Wed, Aug 29, 2012, 3:36 PM UTC

Mac App Store taking two months to review my app (video)
darkheartfelt.com

Re: Mac App Store taking two months to review my app (video)

#2

Post by timmyd » Wed, Aug 29, 2012, 3:49 PM UTC

@op - I think your video would be heaps better served with some simple software like http://www.techsmith.com/ which actually demo's the app ? Wouldn't take you long to actually show what it does ?

Re: Mac App Store taking two months to review my app (video)

#3

Post by darkheartfelt » Wed, Aug 29, 2012, 3:50 PM UTC

timmyd wrote: post #2

@op - I think your video would be heaps better served with some simple software like http://www.techsmith.com/ which actually demo's the app ? Wouldn't take you long to actually show what it does ?

Thanks I will definitely check that out. App demo and Kickstarter coming soon.

Re: Mac App Store taking two months to review my app (video)

#4

Post by ioquatix » Wed, Aug 29, 2012, 4:09 PM UTC

I have the same problem if its any consolation, and in my case, it might have been longer than 2 months..

I actually started hammering away at their online contact form for app reviews. After I did that suddenly a few days later it went to "In Review" and then "Preparing for the App Store".

If you have a serious bug fix, there is actually an expedited review service which has a theoretical turn around time of 2 days. I used it twice and the first response was within 12 hours and the second time within 48 hours.

Re: Mac App Store taking two months to review my app (video)

#5

Post by darkheartfelt » Wed, Aug 29, 2012, 4:21 PM UTC

ioquatix wrote: post #4

I have the same problem if its any consolation, and in my case, it might have been longer than 2 months.. I actually started hammering away at their online contact form for app reviews. After I did that suddenly a few days later it went to "In Review" and then "Preparing for the App Store". If you have a serious bug fix, there is actually an expedited review service which has a theoretical turn around time of 2 days.…

Yeah I already had to use expedited reviews for another app earlier this year. I think you only get two a year.

I'll try and contact a bit more but it's not something I had on my long list of things to do. Also I have traded back and forth with them earlier this year when an approved app wasn't appearing even when you searched for it by name. It's tiring and it feels under-resourced.

Re: Mac App Store taking two months to review my app (video)

#6

Post by suresk » Wed, Aug 29, 2012, 4:28 PM UTC

This seems like a fairly common thing right now - I've got an update for my app that has been waiting to be reviewed for several weeks now, and lots of others have been reporting waiting times close to a month. Prior to this summer, wait times were usually around a week.

Hopefully it is just a temporary slowdown due to Mountain Lion causing a bunch of new app submissions, and not indicative of long-term staffing reductions.

Re: Mac App Store taking two months to review my app (video)

#7

Post by sradu » Wed, Aug 29, 2012, 4:43 PM UTC

Same thing on the iOS App Store. I submitted a new app which took 12 days to go in review. It was rejected for a valid reason (I was saving temp data in Documents/). The fix took 20 minutes to implement but I'll likely have to wait another 12 days.

I wish Apple had a system similar to Debian's lintian which would look into your code and gave your warnings for bad stuff.

Re: Mac App Store taking two months to review my app (video)

#8

Post by darkheartfelt » Wed, Aug 29, 2012, 4:47 PM UTC

suresk wrote: post #6

This seems like a fairly common thing right now - I've got an update for my app that has been waiting to be reviewed for several weeks now, and lots of others have been reporting waiting times close to a month. Prior to this summer, wait times were usually around a week. Hopefully it is just a temporary slowdown due to Mountain Lion causing a bunch of new app submissions, and not indicative of long-term staffing redu…

Yeah well it's not conducive to making software in an agile way and if releases are going to take two months to be approved and then probably rejected, I'm looking at 1/4 year tacked onto already lengthy scopes. That's a fiscal quarter someone blew, or one tenth of someone's daughter's life. Not to mention I totally lost my "updated for Mountain Lion" and "updated for Retina" feature chances. It's not something want to accept as "common"! I'd like to have a daughter someday.

Re: Mac App Store taking two months to review my app (video)

#9

Post by timmyd » Wed, Aug 29, 2012, 4:52 PM UTC

darkheartfelt wrote: post #3

timmyd wrote: post #2

@op - I think your video would be heaps better served with some simple software like http://www.techsmith.com/ which actually demo's the app ? Wouldn't take you long to actually show what it does ?

Thanks I will definitely check that out. App demo and Kickstarter coming soon.

There's some free stuff for mac - http://www.techsmith.com/download/camtasia/default.asp - 30 day trial and so on

Re: Mac App Store taking two months to review my app (video)

#10

Post by arvin » Wed, Aug 29, 2012, 5:05 PM UTC

sradu wrote: post #7

Same thing on the iOS App Store. I submitted a new app which took 12 days to go in review. It was rejected for a valid reason (I was saving temp data in Documents/). The fix took 20 minutes to implement but I'll likely have to wait another 12 days. I wish Apple had a system similar to Debian's lintian which would look into your code and gave your warnings for bad stuff.

Similar to my app also, submitted app to iOS App Store took 11 days to go in review, then took 17 days to be accepted to the app store.