Live data from Hacker News

Ask HN: Why there is no demand for my SaaS when competition is killing it?

news.ycombinator.com

11–20 of 37 posts

Re: Ask HN: Why there is no demand for my SaaS when competition is killing it?

#11
You're asking us to judge how pretty a girl is based on textual description.

I understand (and in certain context appreciate) hesitancy to blatant self-promotion but this is not the time.

Not seeing your website, websites of who you think your competitors are, links to your promotional efforts etc. makes it impossible to give good advice. The best you can hope for is generic, vague advice.

The devil is in details.

Maybe your website is bad. Maybe your product isn't as great as you think. Maybe your pitch is not good.

Generically I would say most people don't do enough promotion and could improve their "first time use" (onboarding) experience.

For example I make a note-taking application for developers and power users: https://edna.arslexis.io/

Almost all of my users came from Show HN post https://news.ycombinator.com/item?id=40846242

So it's a sobering realization that I got lucky enough that the post was interesting and generated discussion and made people try the app.

At the same time, I know I could be doing more marketing.

I know I could improve onboarding, I could record videos showing how to use more advanced features etc.

Chances are you could do more marketing and you could improve onboarding in your app but to give you specific, actionable advice we would have to know much more about your app, your competitors, your marketing efforts.

Not your description of those things, the actual website, the actual marketing post etc.

Re: Ask HN: Why there is no demand for my SaaS when competition is killing it?

#12
I built a niche SaaS and did Show HN, zero interest. I know the demand is there because there's a dozen competitors and they're still around after few years. Recently I got some paying customers, including the country's oil and gas company. None of them came from digital marketing (organic/paid). All from personal connections.

With me preaching textbook digital marketing to my team, I feel dirty and like a fraud.

Re: Ask HN: Why there is no demand for my SaaS when competition is killing it?

#13
is there enough content (yours, third party, user reports in "neutral" forums, etc) referencing your product, especially comparisons?

your users are most likely going to stick with: products they already know, or something that's already popular. To entice users away from the competition, they need to see a clear value proposition that addresses their pain points, and preferably not just in marketing copy.

Re: Ask HN: Why there is no demand for my SaaS when competition is killing it?

#17
post #10

I faced the same problem myself — traffic was the main issue. Even if the product is great, it won’t matter unless people can actually find it. Another thing I realized: the intended user and the actual user can be very different. In my case, I built an app called foundersmail.xyz, which gives users access to founders' official emails and other details. I got the idea after seeing someone else build a similar tool fo…

For contactng founders, you compete against LinkedIn and a slew of sites selling email credits by the thousands.

I’m not competing against them. I’m simply maintaining a directory of founders with their official contact emails. In fact, we also provide their LinkedIn profiles. The problem I’m trying to solve is organizing a directory of founders categorized under various domains. In most other applications, there’s a plethora of details—it’s chaotic.

Re: Ask HN: Why there is no demand for my SaaS when competition is killing it?

#18
Sounds like you have no customers? If so how did you validate your offering against their current flow?

e.g. if your potential customers are perfectly happy to use spreadsheets to manage their workflows at your price point, it's not going to work out.

Trying not to be an ass, but "Build it and they will come" is not a good strategy (that unfortunately I've done/experienced multiple times).

Re: Ask HN: Why there is no demand for my SaaS when competition is killing it?

#20
How are you trying to reach out?

Paid marketing doesn't work in my experience. Social media is cheap. I've had an app get thousands of views based on a reddit post, and not one person (literally 0) bothered to click outside of the page (i.e. were curious what app this is). Social media is a false sense of validation, even if you get a hit.

Direct sales is the only thing that I found that works consistently. Get in front of anyone in this organization.

My guess is you're trying to do too direct so you send a spammy email telling them how great your product is. Don't do that. Don't try to sell them anything. Don't even tell them you have a product. Just get them on a zoom call and ask them what they do now and why it sucks. People are much more receptive to take a call and tell you about what they do or their problems than they are to hear a sales pitch.

Post reply on HN