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Grammarly acquires Superhuman

reuters.com

41–50 of 144 posts

Re: Grammarly acquires Superhuman

#41

> The company claims its users send and respond to 72% more emails per hour, and the percentage of emails composed with its AI tools has increased fivefold in the past year. Is this really a good metric to aim for? Don't we want productivity tooling to result in less email not more?

“Increased volume of email” sounds like something people would pay to avoid.

Re: Grammarly acquires Superhuman

#42

This is a bit surprising. I even didn't expect Grammarly to have the cash, I used to be a paying customer of theirs when I was writing papers, but apparently with AI I don't even need the free Grammarly anymore.

Yeah localllms replace that job very nicely.

Re: Grammarly acquires Superhuman

#43

> The company claims its users send and respond to 72% more emails per hour, and the percentage of emails composed with its AI tools has increased fivefold in the past year. Is this really a good metric to aim for? Don't we want productivity tooling to result in less email not more?

There are many people whose job revolves around churning through emails (sales leads, recruiters, etc). This is a huge win for them.

Re: Grammarly acquires Superhuman

#44
post #17

My history with email clients being acquired is not encouraging. The history is they are effectively abandoned and/or shut down on the order of weeks and months not years. See Dropbox/Mailbox.

> My history with email clients being acquired is not encouraging. Ignoring the constraint of "email client", has there been any acquisitions where the acquired product got better post-acquisition? I can think of countless examples where it got worse, but from the top of my head, I can only think of maybe YouTube, but then only in the initial post-purchase period, and same goes for a bunch of other examples. They see…

Arm

Diamond Aircraft

Volvo

Cirrus

All retained their culture and brand and the products keep improving incrementally. Parent companies keep a low profile wrt product.

Re: Grammarly acquires Superhuman

#45

> The company claims its users send and respond to 72% more emails per hour, and the percentage of emails composed with its AI tools has increased fivefold in the past year. Is this really a good metric to aim for? Don't we want productivity tooling to result in less email not more?

A better metric would be: How frequently does the recipients of those emails need to reach out for clarification. The goal of any writing should be to increase clarity and ensure that your message is clearly received.

Why do their customers even need to send 72% more email?

Re: Grammarly acquires Superhuman

#46
I, for one, think it’s hilarious that a company that put so much energy into being ultra-exclusive ended up getting acquired by a company with such a mainstream reputation. Grammarly’s target audience is the people who couldn’t join Superhuman in a timely fashion.

Superhuman made one of my accounts wait for four years for an invite.

Re: Grammarly acquires Superhuman

#48

> The company claims its users send and respond to 72% more emails per hour, and the percentage of emails composed with its AI tools has increased fivefold in the past year. Is this really a good metric to aim for? Don't we want productivity tooling to result in less email not more?

Why? The amount of work won't shrink just because you can execute each task faster.

Re: Grammarly acquires Superhuman

#49
post #42

This is a bit surprising. I even didn't expect Grammarly to have the cash, I used to be a paying customer of theirs when I was writing papers, but apparently with AI I don't even need the free Grammarly anymore.

Yeah localllms replace that job very nicely.

They produce convincing text but the grammar is not actually that good. A lot of missing commas, for example.

Re: Grammarly acquires Superhuman

#50
I've been looking to replace Superhuman recently. None of their AI or Team features matter to me. I just wanted what they originally set out to build -- a super fast, keyboard driven, desktop email client. There are daily paper cut bugs and search issues that have persisted for many years, and I'm not going to stick around through this transition which will surely make the product worse.

What do folks like for desktop email that's keyboard driven? At this point I almost want to go back to Pine ;)

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