Personally I think that social media companies should be at least in part liable for content posted by their users. There is a tendency to treat social media as a mere conduit, like the post office, that should not be responsible for content but the post office doesn't decide who sees what or profits from advertising inserted into mail. I thought about this a few months ago and came up with this rant completely reaso…
I think it’s easy to implement this, but the flip side of making platforms responsible is that they become much more restrictive in what’s allowed to be discussed. They start banning topics preemptively, just to limit their exposure. And if you’re thinking “good”, it will make the public discourse sterile. Then the same companies will be penalised in other jurisdictions for being overly censorious. There’s no way to…
Newspapers, magazines, and TV are at the other end: If they publish naughty stuff, they're going to be held accountable, and therefore they exercise editorial moderation and selection over what they publish.
Social Media and Internet forums are in this weird separate bucket that was simply conjured up by Section 230. They get to have their cake and eat it too. They can both 1. editorialize and moderate their users' content but 2. dodge liability over what they publish. What a great deal!
I think whether you are liable for what your users post -should- come down to whether or not you editorialize and put your thumb on the scale of what gets posted and shown. If you're truly a "dumb pipe" that allows everything, then you should not be liable for what your users send over the dumb pipe. But the minute you exercise any moderation or curation, you are effectively endorsing what you are publishing, and should share liability over it.