Wise refuses to let us access our $60k AUD • Hacker News Board

fragmede wrote: post #131

xtracto wrote: post #121

Earlier quoted context omitted.

Having worked in Fintech for several years, THIS is the main reason why I moved the majority of my liquid assets to cryptocurrencies. For all the things people want the. To do, the most important one to me is the "not your keys, not your coin". I don't trust banks as neither. One time a bank i use to get paid decided to "block" my accounts for 'suspicious avtivity" (i made a transfer to an account number they deemed…

The idea that I have to not lose a private key file to access my own money is terrifying, and on top of that, if someone else gains access to that file, they will steal my money is just a horror show on top of that. I also worked at a FinTech for a few years but it's not relevant. What is relevant is how much you trust your own opsec and the level of organization you have for your own files. I can believe that some p…

xtracto doesn't understand security. An individual with crypto must not advertise that they have any or they will be spear targeted (up to and including lead-pipe analysis by distributed anonymous resources). https://archive.ph/PJTZP

Internet anonymity might be a temporary defence, until AI doxing analysis improves or one's government decides to change their rules (good luck securing against that).

I don't have any crypto: firstly because I lack the opsec skills. Also because I travel to other countries, and the best defense is to actually not have anything worth being stolen (or limited financial exposure e.g. my physical wallet was stolen last time I was in Brazil).

People immensely more skilled than I will ever be, still have security failures (e.g. Troy Hunt fell for a phishing attack recently).

Re: Wise refuses to let us access our $60k AUD

#156

Post by parisidau » Wed, May 21, 2025, 4:54 AM UTC

As an update, they briefly unblocked our account (after admitting it was a bug/issue on their end), and we transferred our money to OFX. But then they locked the account again, and haven't usefully responded beyond sending us some tips on trying different browsers, or operating systems... (yes, this makes no sense).

They've said they'll provide a final response/compensation offer, but that hasn't come, and they've locked down the account again.

Don't use Wise.