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In a high-stress work environment, prioritize relationships

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Re: In a high-stress work environment, prioritize relationships

#71

In software, often the people are the source of stress. Building the software is easy to many in this industry, and the vast majority of the value produced came from someone who thought creating it was easy. Being surrounded by rock stars all doing something they find easy is sublime, and I encourage everyone to seek out those environments. They exist and are fleeting. The stress comes from people who are bad at what…

Not all relationships are equal, so don't just prioritize relationships, but those that are valuable.

You can't ignore people who bad at what they do and are trying to make it someone else's problem, but you can find allies who are good at what they do and want to take some pride and ownership in the same things you do.

If someone doesn't have a vision for how they will accomplish what is asked of them, that's an opportunity for mentorship. They might not take it from you, but you can offer it.

I actually think the really dangerous people are the ones you encourage people to seek out: those who think everything is easy. That to me is a sign of Dunning-Kruger. I'd rather sit down with somebody who says "I don't know yet how to solve this, but we'll work it out", than somebody who says "it's easy we don't need to think too hard about this" or "it's hard and so I won't even try".

Also, meetings, shared responsibilities - they're part of getting stuff done as part of a team. Instead of trying to avoid them, try to improve them. Learn the people skills needed to help a person change their habits towards being the productive ally that adds to a team rather than takes away from it.

It's not easy, it's hard, but you will figure it out. If I was working with you, I'd say "we", not "you" but alas...

Re: In a high-stress work environment, prioritize relationships

#72

Earlier quoted context omitted.

So you are saying it is better if the candidate lies. Otherwise you will be forced to reject him because there might be a possibility that the problem was him. Seems like you are hiring the best liars. Or at least the best at playing an arbitrary game of saying and not saying the correct things that won't trigger a rejection. At this point, are you even needed? Maybe we could replace the interview process with a lott…

> So you are saying it is better if the candidate lies. This is a toxic framing of an essential test. Constructing polite fictions is an essential skill for collaboration - no less essential than coding. Saying you're leaving in part because "your vision for the product has drfted from leadership's" tells me you probably think they were a pack of moronic baboons and that if you feel that way about some of your future…

Exactly. It sounds like this test is working as expected based on the comments here. "Honest" might mean telling your coworker that their code sucks and you could do it better if they would just get out of your way. Tactful and positive would be saying they're off to a good start but here's some feedback. If someone can't describe their current or previous job in somewhat positive terms, I don't expect they'll be able to tactfully navigate difficult social situations in their new job.

Re: In a high-stress work environment, prioritize relationships

#73
Going through this now in my job. This was a great reminder that I’m not alone in all of this. It’s funny how easy it can be to feel like I’m the only one that’s struggling.

And it’s true about the “fuck yous”. It instantly reminded me of an old coworker that was let go and was trying to joke about it, but the F U sticks aside from anything else he accomplished while there.

Re: In a high-stress work environment, prioritize relationships

#74

In software, often the people are the source of stress. Building the software is easy to many in this industry, and the vast majority of the value produced came from someone who thought creating it was easy. Being surrounded by rock stars all doing something they find easy is sublime, and I encourage everyone to seek out those environments. They exist and are fleeting. The stress comes from people who are bad at what…

Software that is for a customer or end user is not about the builder alone, or primarily.

Software is for people (end users/customers) to use, and is made to work for people.

Learning the people side of building, and delivering, and helping people with it is key.

Of course, some people in any office environment will play work in pursuit of achieving a daycare or high school for adults.

Re: In a high-stress work environment, prioritize relationships

#75

Earlier quoted context omitted.

> If everywhere smells like shit, it’s time to check under your own shoe. LOL, are you kidding? The human condition is mostly shitty.

Most humans don't feel that way most of the time. Barring extreme cases of trauma we tend to be moderately happy regardless of circumstances. If you find yourself unable to be consistently at least neutral in a first world country that tends to be a mental health issue worth addressing.

> Barring extreme cases of trauma we tend to be moderately happy regardless of circumstances

This has been scientifically proved wrong. Sonja Lyubomirsky writes that people come with innate levels of happiness, and apart from temporary swings (in either direction, in response to life events and activities), and apart from hugely intrusive, foundational trauma, "level of happiness" tends to remain constant for any given person's lifetime, and said level covers a huge spectrum, when viewed across people.

You can train your mind and habits to increase your happiness, but still, in her famous book, she assigns 50% weight to what level you are born with, and says that, however you fine-tune yourself only amounts to the other 50%. And, since her book was published, more recent research assigns an even higher weight to the innate level of happiness (i.e., higher than 50%). The sun does shine differently on different people, and it's not a mental health issue, it's just a given.

Think about it: if someone is born with 100% happiness, and never thinks consciously about their own happiness level, they will still be more happy (1 * 0.6 + 0 * 0.4 = 0.6), roughly speaking, than a person who is born with 0% happiness, but does everything in their power to improve (0 * 0.6 + 1 * 0.4 = 0.4).

> If you find yourself unable to be consistently at least /neutral/ in a first world country[,] that tends to be a mental health issue worth addressing.

I do agree about this; just know that the playing field is not level at all, and people who are less than moderately happy most of the time are not outliers; they are frequent.

Re: In a high-stress work environment, prioritize relationships

#76

In software, often the people are the source of stress. Building the software is easy to many in this industry, and the vast majority of the value produced came from someone who thought creating it was easy. Being surrounded by rock stars all doing something they find easy is sublime, and I encourage everyone to seek out those environments. They exist and are fleeting. The stress comes from people who are bad at what…

I think it’s also possible to build relationships with people based on potential. Not every superstar was born that way. Most of them had help along the way.

Re: In a high-stress work environment, prioritize relationships

#77

In software, often the people are the source of stress. Building the software is easy to many in this industry, and the vast majority of the value produced came from someone who thought creating it was easy. Being surrounded by rock stars all doing something they find easy is sublime, and I encourage everyone to seek out those environments. They exist and are fleeting. The stress comes from people who are bad at what…

Not all relationships are equal, so don't just prioritize relationships, but those that are valuable. You can't ignore people who bad at what they do and are trying to make it someone else's problem, but you can find allies who are good at what they do and want to take some pride and ownership in the same things you do. If someone doesn't have a vision for how they will accomplish what is asked of them, that's an opp…

>If someone doesn't have a vision for how they will accomplish what is asked of them, that's an opportunity for mentorship.

I agree with your overall sentiment, but there’s another dynamic which doesn’t always lend itself well to a mentorship role: when the leader has no vision other than some vague concept. Sometimes we can politely corral them, but it’s extremely frustrating when that “vision” is predicated on some magic, black box operation that they think happens and they won’t listen to any technical advice on why their vision may not be feasible.

To the OPs point, we have limited resources in time, labor, patience, etc. It’s worth consciously deciding where those are best spent.

Re: In a high-stress work environment, prioritize relationships

#78

In software, often the people are the source of stress. Building the software is easy to many in this industry, and the vast majority of the value produced came from someone who thought creating it was easy. Being surrounded by rock stars all doing something they find easy is sublime, and I encourage everyone to seek out those environments. They exist and are fleeting. The stress comes from people who are bad at what…

I think it’s also possible to build relationships with people based on potential. Not every superstar was born that way. Most of them had help along the way.

Folks might be surprised at how many of us would like to leave well enough alone. Crabs, bucket

Re: In a high-stress work environment, prioritize relationships

#79

In software, often the people are the source of stress. Building the software is easy to many in this industry, and the vast majority of the value produced came from someone who thought creating it was easy. Being surrounded by rock stars all doing something they find easy is sublime, and I encourage everyone to seek out those environments. They exist and are fleeting. The stress comes from people who are bad at what…

> And the other is about keeping a polite distance to prevent repeated interactions.

or, the other is about providing them the vision and the clear set of steps. Then checking their progress along those steps. (including revising the steps when the original plan diverges from the evolving reality).

Training and mentoring the people so they can become rock stars.

Re: In a high-stress work environment, prioritize relationships

#80

In software, often the people are the source of stress. Building the software is easy to many in this industry, and the vast majority of the value produced came from someone who thought creating it was easy. Being surrounded by rock stars all doing something they find easy is sublime, and I encourage everyone to seek out those environments. They exist and are fleeting. The stress comes from people who are bad at what…

> The stress comes from people who are bad at what they do and are trying to make it someone else's problem. They don't have vision for how they will accomplish what is asked of them. In their imagination, there is not a clear set of steps that can be burned down over the coming days and weeks to arrive at something of value. In their minds it is all chaos and uncertainty and they are desperate for the assurance of someone who knows what's going on.

Lots of assumptions here, obviously the reality is much more nuanced than this.

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