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Can you trust that permission pop-up on macOS?

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Re: Can you trust that permission pop-up on macOS?

#2
My work Mac regularly pops up an alert box claiming that Slack is “trying to install a new helper tool”. I have no idea why or what it means. I asked IT how I could verify it was legit and they didn’t know.

I often wonder if this could also be exploited because it asks for a password and it keeps popping back up every time I click cancel.

Re: Can you trust that permission pop-up on macOS?

#3
post #2

My work Mac regularly pops up an alert box claiming that Slack is “trying to install a new helper tool”. I have no idea why or what it means. I asked IT how I could verify it was legit and they didn’t know. I often wonder if this could also be exploited because it asks for a password and it keeps popping back up every time I click cancel.

I'm not aware of the "helper tool" popup, but I would definitely be skeptical of it. Even if it is Slack, Slack is just a messaging application. I don't know what legitimate need it would have for a helper tool. I would ask Slack support, though (and hopefully you can get a real answer and explanation).

Re: Can you trust that permission pop-up on macOS?

#4
post #2

My work Mac regularly pops up an alert box claiming that Slack is “trying to install a new helper tool”. I have no idea why or what it means. I asked IT how I could verify it was legit and they didn’t know. I often wonder if this could also be exploited because it asks for a password and it keeps popping back up every time I click cancel.

This dialog comes from the System Management framework [1]. Slack is probably installing a privileged helper tool (conceptually similar to a setuid root binary) so that it can update itself regardless of where it is installed or which user originally installed it.

[1]: https://developer.apple.com/documentation/servicemanagement/...

Re: Can you trust that permission pop-up on macOS?

#5
post #4
post #2

My work Mac regularly pops up an alert box claiming that Slack is “trying to install a new helper tool”. I have no idea why or what it means. I asked IT how I could verify it was legit and they didn’t know. I often wonder if this could also be exploited because it asks for a password and it keeps popping back up every time I click cancel.

This dialog comes from the System Management framework [1]. Slack is probably installing a privileged helper tool (conceptually similar to a setuid root binary) so that it can update itself regardless of where it is installed or which user originally installed it. [1]: https://developer.apple.com/documentation/servicemanagement/...

Seems like it should only need to do this once. I get this with almost every Slack and VSCode update. The correct solution for me is to quit Slack.app and let my company's management software do the update for me.

Re: Can you trust that permission pop-up on macOS?

#6
post #4
post #2

My work Mac regularly pops up an alert box claiming that Slack is “trying to install a new helper tool”. I have no idea why or what it means. I asked IT how I could verify it was legit and they didn’t know. I often wonder if this could also be exploited because it asks for a password and it keeps popping back up every time I click cancel.

This dialog comes from the System Management framework [1]. Slack is probably installing a privileged helper tool (conceptually similar to a setuid root binary) so that it can update itself regardless of where it is installed or which user originally installed it. [1]: https://developer.apple.com/documentation/servicemanagement/...

A software updater was going to be my best guess at what this was. I guess I understand the flexibility it brings, but it definitely does have some security trade-offs.

Re: Can you trust that permission pop-up on macOS?

#7
post #2

My work Mac regularly pops up an alert box claiming that Slack is “trying to install a new helper tool”. I have no idea why or what it means. I asked IT how I could verify it was legit and they didn’t know. I often wonder if this could also be exploited because it asks for a password and it keeps popping back up every time I click cancel.

I'm not aware of the "helper tool" popup, but I would definitely be skeptical of it. Even if it is Slack, Slack is just a messaging application. I don't know what legitimate need it would have for a helper tool. I would ask Slack support, though (and hopefully you can get a real answer and explanation).

> Slack is just a messaging application

its sold more as a way to store and all conversations than the ability to be a messaging application.

the original pitch was to make all information, even private conversation of previous employees, searchable.

Re: Can you trust that permission pop-up on macOS?

#8
post #4
post #2

My work Mac regularly pops up an alert box claiming that Slack is “trying to install a new helper tool”. I have no idea why or what it means. I asked IT how I could verify it was legit and they didn’t know. I often wonder if this could also be exploited because it asks for a password and it keeps popping back up every time I click cancel.

This dialog comes from the System Management framework [1]. Slack is probably installing a privileged helper tool (conceptually similar to a setuid root binary) so that it can update itself regardless of where it is installed or which user originally installed it. [1]: https://developer.apple.com/documentation/servicemanagement/...

I installed Slack from the app store and never see this popup.

Re: Can you trust that permission pop-up on macOS?

#9
post #7

Earlier quoted context omitted.

I'm not aware of the "helper tool" popup, but I would definitely be skeptical of it. Even if it is Slack, Slack is just a messaging application. I don't know what legitimate need it would have for a helper tool. I would ask Slack support, though (and hopefully you can get a real answer and explanation).

> Slack is just a messaging application its sold more as a way to store and all conversations than the ability to be a messaging application. the original pitch was to make all information, even private conversation of previous employees, searchable.

Damn. That sounds pretty dystopian. But typical for American corporate life.
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