Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

The FTC puts off enforcing its 'click-to-cancel' rule

theverge.com

Post reply on HN
Print view View original

121–130 of 225 posts

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#121

Post by gizzlon »

yoyohello13 wrote: post #84
bilsbie wrote: post #72

I wish businesses would realize this actually hurts their sales. I’ve put off joining a gym for years because I don’t want the hassle of I want to cancel. Also I never do free trials assuming they’ll be hard to cancel.

It doesn’t though. They’ve done the math and the profit gained by adding friction to cancel outweighs the loss of business

How do you measure those you never see? Qualitative?

I'm definitely in the newer-touch-something-if-it-seems-hard-to-cancel camp. How do you measure that I didn't sign up?

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#122

Post by delecti »

nrclark wrote: post #87
Angostura wrote: post #40

Earlier quoted context omitted.

It’s almost as if the previous administration was focussed more on the former, and the current administration more on the latter. I guess you get the government you vote for.

Democracy is two wolves and a sheep deciding what to have for lunch.

It's more like a 9 sheep and a wolf with a great PR firm who convinced 5 sheep to vote against the other 4 for lunch plans. Those 5 sheep aren't going to come out of this any better than the 4 of us.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#123

Post by manishsharan »

nrclark wrote: post #87
Angostura wrote: post #40

Earlier quoted context omitted.

It’s almost as if the previous administration was focussed more on the former, and the current administration more on the latter. I guess you get the government you vote for.

Democracy is two wolves and a sheep deciding what to have for lunch.

This is a lazy argument. It only serves to dissuade the masses from doing critical thinking and analyzing party platforms.

It also explains why blue collar Americans vote for tax breaks for billionaires and union busting legislation.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#124

Post by chimeracoder »

TheCoelacanth wrote: post #98
dylan604 wrote: post #94

Earlier quoted context omitted.

We isn't what was written, so you've modified the original comment just to make your point where my comment was reply directly as written.

"You" is often plural.

> "You" is often plural.

If we're being pedantic (which we absolutely are at this point), "you" is always plural, and plurality is sometimes used to denote formality or respect for a singular subject (analogous to vous in French, or Sie in Germanic languages). It just so happens that we exclusively use the formal/respectful version in English these days.

The only truly singular singular second person pronoun in English is thou, which was the familiar form (although now because it is so archaic people ironically interpret it as more formal).

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#125

Post by ars »

micromacrofoot wrote: post #31
jfengel wrote: post #22

Earlier quoted context omitted.

I remember everyone celebrating a regulation from the Consumer Financial Protection Bureau back in November. As I said at the time, it was nice to have one of those.

We have quite a number of them, and they're all pretty good. Here's a sample of what the CFPB has created and/or enforces: * Truth in Lending Act * Fair Credit Reporting Act * Fair Debt Collection Practices Act * Equal Credit Opportunity Act * Real Estate Settlement Procedures Act * Home Mortgage Disclosure Act * Consumer Financial Protection Act The CFPB was one of the most effective agencies for consumers

For the most part all that those things accomplished was lots of paper.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#126

Post by sapphicsnail »

tlogan wrote: post #101

This is something that should be governed by legislation (law) —passed by lawmakers, as we've seen in California - not by executive agencies. The FTC, as part of the executive branch (kinda independent but heavily influenced by the administration in power), shouldn't be in the business of creating new laws. But I get it now: when Biden directs the FTC to act, it's considered legitimate use of executive power. When Tr…

Do you not think the Trump administration is more authoritarian?

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#127

Post by tantalor »

nick238 wrote: post #92
mtoner23 wrote: post #63

Earlier quoted context omitted.

[flagged]

One of the anti-consumer behaviors that banks figured out was reordering transactions to increase overdraft fees [0]. For instance, say you made 5 purchases in a given day for ~$20 each, and your account had $500 in it. Then, you need to make an emergency $600 payment because something on your car broke. Banks used to have (maybe have again, as the CFPB is now a husk) broad latitude to resequence transactions posted…

I'm sure this has already been proposed but it seems obvious that a simple mitigation would be to only allow 1 overdraft fee per day.

Like, it should make no difference to the bank if I make N transactions each for amount S, or the other way around. Money is fungible, people!

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#129

Post by harimau777 »

garciasn wrote: post #85
dylan604 wrote: post #79

Earlier quoted context omitted.

[flagged]

I think your comment is pedantic; while I appreciate pedantry, it's a bit absurd. It's a democracy; 'we' get what 'we' voted to have.

America hasn't been a democracy for a long time if ever. Between voter suppression, gerrymandering, the electoral college, and Citizens United the government no longer meaningfully reflects the will of the people.

Re: The FTC puts off enforcing its 'click-to-cancel' rule

#130

Post by accrual »

arwhatever wrote: post #105

I'm listening to hold music right now, 30 minutes into my attempt at cancelling 3mbps home DSL service (not a typo), for which the price has crept up to $71 USD/mo. I first spoke with a customer service agent whose accent I couldn't understand very well. I have him ALL my account information. He mumbled something about being unable to forward me to the actual customer service agent (then what is your role, dude?), th…

I wonder what would happen if one sent a cancellation letter via certified mail, then just stopped paying. If they come after you, well - you canceled.
Post reply on HN