91–100 of 225 posts
"If you can sign up online, you must be able to cancel online, too." That leaves a lot of room for the "Cancel" option to be buried in an obscure hard to find part of the website. I'd have hoped there was a requirement for it to be as prominent and as easy to find as the "Subscribe" option (and maybe there is, just not mentioned in this piece?)
I understand the sentiment, but this kind of thinking is why you have to click away a cookie dialog 50 times a day in Europe.
Earlier quoted context omitted.
And increasing amt banks are allowed to charge for bounced checks... :/
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Banks used to have (maybe have again, as the CFPB is now a husk) broad latitude to resequence transactions posted to your account, so instead of you thinking you'd have one overdraft in the example, $500 down to $400, then once into the negative, -$200, and one overdraft fee, the bank could post them so it was $500 to -$100, an overdraft, then all 5 small transactions were also overdrafts, allowing them to charge 6 overdraft fees.
In December 2024, the CFPB announced a proposed rule to cap overdraft fees for banks with over $10B in assets at $5 (OR treat the fee like a loan) and add additional regulations to avoid resequencing. On May 9th, last Friday, the president signed the resolution [1] to overturn the pending CFPB regulations, saving us from "unlawful government price caps" (ABA President Rob Nichols) and "harmed the very consumers the CFPB is supposed to protect" (Sen. Tim Scott, R, Banking Committee Chair).
Comparing it to a loan, e.g. a credit card, usual effective overdraft fees are something like 16,000% APY [2] ($35 charged to the average $26 overdraft, repaid in a few days). Those with poor finances often might use a debit card instead of a credit card, which they might not have access to. It's a cruel joke that those with a bit more financial privilege can pay for things via CC without having the money for ~30+ days (statement close + payment due date) for 0%, or if they let the debt ride, "only" 40% APY. Not 16,000% APY.
[0]: https://www.nytimes.com/2014/04/12/your-money/customers-can-...
[1]: https://bankingjournal.aba.com/2025/05/with-trump-signing-re...
[2]: https://files.consumerfinance.gov/f/documents/cfpb_overdraft...
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I think your comment is pedantic; while I appreciate pedantry, it's a bit absurd. It's a democracy; 'we' get what 'we' voted to have.
As an appreciator of pedantry, what do you say to those who claim it's more of an "oligarchy" than a "democracy" in the United States these days?
That said, I don't believe in focusing on class-based politics in this day and age; the Supreme Court has made it clear that money is permissible to influence election outcomes and that can and does drive these sorts of structural shifts in politics to allow for the ultra-wealthy to massively influence political outcomes in our country.
TL;DR: I would tell someone that being under an oligarchy may be true (I cannot be certain as I'm not a political scientist), but there are other far more important issues TO THE GENERAL ELECTORATE that resonate better and should be the focus of future candidate messaging in order to win the election.
Earlier quoted context omitted.
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I think your comment is pedantic; while I appreciate pedantry, it's a bit absurd. It's a democracy; 'we' get what 'we' voted to have.
"If you can sign up online, you must be able to cancel online, too." That leaves a lot of room for the "Cancel" option to be buried in an obscure hard to find part of the website. I'd have hoped there was a requirement for it to be as prominent and as easy to find as the "Subscribe" option (and maybe there is, just not mentioned in this piece?)
Earlier quoted context omitted.
Do you actually want there to be a big "Cancel" button in the top right corner of every subscribed service? I personally don't want that. Click to cancel? Sure. But perfectly symmetrical is not something I need and in many cases not something I want.
Could you describe your ideal cancellation workflow?
1. Login
2. Go to your account page.
3. That should have a link to billing management.
4. Somewhere on the billing management screen there should be some easy to figure out way to cancel.
Details will vary but in general cancelling logically makes the most sense as part of payment management, so it belongs where other payment management goes such as adding or updating a credit card.
If the site wants to it would be fine to have a separate subscription management section that is linked to on the account page parallel to billing management. That might make sense if it is a service where there are options users can add to or remove from subscriptions.
For example a streaming service might have separate paid options such as higher video resolution, more simultaneous streams allowed, removing ads, and adding specialized content (e.g., porn, foreign language videos).
That wouldn't really belong under billing so putting it in a separate subscription management section would be better, and then cancelling would best fit there too. Billing management would then just be managing your payment methods.
I wish businesses would realize this actually hurts their sales. I’ve put off joining a gym for years because I don’t want the hassle of I want to cancel. Also I never do free trials assuming they’ll be hard to cancel.
Earlier quoted context omitted.
I think your comment is pedantic; while I appreciate pedantry, it's a bit absurd. It's a democracy; 'we' get what 'we' voted to have.
We isn't what was written, so you've modified the original comment just to make your point where my comment was reply directly as written.
"If you can sign up online, you must be able to cancel online, too." That leaves a lot of room for the "Cancel" option to be buried in an obscure hard to find part of the website. I'd have hoped there was a requirement for it to be as prominent and as easy to find as the "Subscribe" option (and maybe there is, just not mentioned in this piece?)
Do you actually want there to be a big "Cancel" button in the top right corner of every subscribed service? I personally don't want that. Click to cancel? Sure. But perfectly symmetrical is not something I need and in many cases not something I want.