Joyent ending "lifetime" hosting accounts

Not necessarily. They could simply settle with those who sue and not let it get to court. I bet not even 10% would even sue in the first place, so they could still come out well ahead. I wouldn't be surprised if they accounted for that in their planning when doing this in the first place.

Wow. Either Joyent is financially doomed on its own (and is trying to cut costs), or is just really stupid.

EOLing an old lifetime product with high support costs makes sense. What they should have done was moved the "small number of customers" using Lifetime service onto a new lifetime platform using their shared hosting platform. The plan they're offering for a year seems like an adequate replacement -- the cost of providing that low tier of service forever is probably not much more than the cost of providing it for a year.

Maybe make it opt-in, so inactive accounts don't spin up on the new platform, and provide some higher level of service at a discount (so, instead of a $50/yr cloud plan for free, you could optionally get a $250/yr plan for $150/yr.)

"There's a sucker born every minute" -- usually attributed to P. T. Barnum. The people who got sucked into buying into this "Joyent ending ‘lifetime’ hosting accounts" hustle probably got the greatest bargain of their lives. I'll bet they were mostly young folks, ever chasing after that proverbial pot of gold at the end of the rainbow (although some never quit). Hoping for endless service with no further incentive for the provider. What a priceless lesson at such a small cost! This company has actually taught one of life's great lessons for a truly paltry sum!

Anyway, here's what I do: I register my domains at nearlyfreespeech.net. They have a somewhat limited number of different TLDs available, and at about $9 per year, are not cheap (or "free"), but certainly not exorbitant. But their integrity is rock-solid. One time I let my domain expire for a couple weeks, an alarming circumstance. But they restored it for free after I simply payed the fee (this can only work for a limited time, of course). My old (and reliable) previous host and registrar would have charged me about $200 to get it back! So the $9 is like cheap insurance.

I use asmallorange.com as my host. They charge as little as $35 per YEAR, with $0.50 per GB per month for additional bandwidth. (Both of these hosts are "pay as you go.") So if I ever have a disagreement with my host, they cannot mess with my domain name! Also, my registrar uses FreeBSD servers, while my host uses Linux, and I don’t want to deal with FreeBSD (it’s probably more stable than Linux, but I know nothing about how to use it). The smallorange service (running on Linux) is chock-full of great features, including Cpanel. They have a feature inside their Cpanel that one-click installs things like WordPress, and I used it. But I chose a one-click install password that it allowed, but that the rest of Cpanel would not allow, and that lead to problems. But their customer service was right there for me, and they immediately cleared it up. Hope this doesn't sound spammy. The main point is, if you really want service, pay as you go is the way to get it. It worked great for me.

Wow! Seriously? Look at what you wrote:

>> It never ceases to amaze me how many people "fall" for this "lifetime" pricing model. In fact I said the exact same thing three months ago.

>> The fact that the service provider is not getting any future revenue from you, even if they've fairly discounted your lifetime value, gives them the incentive to get rid of you."

If you ever start a company, let me know so I can be sure to NEVER bring you any of my business. The fact that you think it's okay to lie to your customers, and then blame THEM for not providing "additional revenue" is absolutely horrible. Looking at your profile it appears Google's "Don't be evil" motto would have made something of an impression on you, but I guess not.

Simple facts:

    * Joyent made a promise for a service
    * Joyent broke that promise

And yet you blame the customer?

Some customers don't want a refund. They want Joyent to perform its half of the contract.