201–210 of 274 posts
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Is this a promise, or a contract? It seems that if they want to renege on a contract that they ought to refund the entire amount.
It's pretty easy for a promise + money exchanged to become a contract.
Here's a very easy solution for Joyent.
Refund my money. My payment was for lifetime service. Pay me back and we'll call it quits.
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I'm guessing from http://textusers.com/wiki/VC200 this $200 hosting offer was in 2004, eight years ago. $200 up-front comes to a bit above $2 a month. In 2004, shared hosting with PHP/MySQL was the standard hosting package. A good quality Cpanel account at that time was about $15-$20 per month. So you've gotten an exceptionally good deal. Around that time Dreamhost became the place to be. quickly followed by a series…
You're operating on incomplete information. The subsequent lifetime plans offered between 2004-2007 cost considerably more than $200, and most of the original VC200 paid more later on, following the Joyent-Textdrive merger/acquisition, to upgrade to larger lifetime packages and additional services. Scroll down and you'll find users whose per-month equivalent is comparable to a bottom-end Linode VPS. Judging from Twit…
They are objecting to equivalently paying -- at worst -- bottom-end Linode VPS prices for web hosting. That's why I have this bemused look on my face.
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From the TOU (also at archive.org, linked from the above document): dispute is to be resolved by arbitration. More suckage.
First, arbitration clauses aren't always enforceable. Suing for the $250 allowed would still be a nuisance.
Dittos restrictions on class actions.
My policy is that I will generally reject arbitration / class action limitations and/or take my business elsewhere.
Of course, it's always possible that the arbitrator would find for the claimant, but such clauses usually (didn't check here) disallow class actions, and arbitrators are historically biased toward the entity requiring their services (e.g.: Joyent in this case).
When I bought it, I knew it was a gamble, and with the $500 spread over 6.5ish years, it's not a terrible ROI.
I assumed I'd lose out due to the company eventually folding, though. "As long as we exist" seemed pretty straightforward, and what I knew about them didn't leave me believing that they'd just pull the plug like this.
I've updated their Wikipedia page with a short section that I believe summarizes the situation accurately and factually, without letting my emotions creep in too much - if anyone cares to edit it, have at it. http://en.wikipedia.org/w/index.php?title=Joyent
Joyent, I'm disappointed. You had a few memorable tech disasters, but never before did I personally experience ill will from you. I had begun to trust you guys.
It never ceases to amaze me how many people "fall" for this "lifetime" pricing model. In fact I said the exact same thing three months ago [1]. The fact that the service provider is not getting any future revenue from you, even if they've fairly discounted your lifetime value, gives them the incentive to get rid of you. Additionally it gives the wrong incentives to users to "abuse" their "unlimited" service. You saw…
I paid the extra $$ for lifetime (and did it back when I was a grad student and had basically zero money) because I didn't want to have to think about hosting any more. Now I have to think about hosting again. Ugh. Broken promises leave a bad taste in my mouth.
Is this a promise, or a contract? It seems that if they want to renege on a contract that they ought to refund the entire amount.
Joyent just offered me 50% of my original investment back as a payout. Anyone else hearing this? Might be more lucrative than whatever a class-action lawsuit would return to each of us. Might take them up on it as it's better than the hosting deal they are offering (given that i want nothing to do with them, anyway... dollar for dollar it seems about equal).
VC here...How did you get this? Did it come in response to a support ticket? Did you ask them for a full refund? Is half of your original investment $100 or more like $1000?
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The deals on lowendbox are a bit too low end. The providers often disappear after a few months.
If you chose a supplier at random, they yes, some of those will probably disappear after a few months. But if you spend some time digging around a little, you'll find things like "Best Provider of the Year" type posts (e.g. http://www.lowendbox.com/blog/best-low-end-providers-in-2011... ). These tend not to be fly by nighters. Consider starting with that list, and look for recent offers by them. Also read the comment…
http://www.lowendbox.com/blog/top-providers-2011q1/
http://www.lowendbox.com/blog/top-low-end-vps-providers-2012...
Here's a list of popular low end VPS providers at the LowEndTalk Wiki that is based on the same data used for the above lists:
http://www.lowendtalk.com/wiki/top-providers
Here are the popular low end VPS providers I made note of when I researched this subject recently:
http://buyvm.net/ (limited availability; see http://doesbuyvmhavestock.com/)
http://www.ramhost.us/ (owns http://tinyvz.com/ and http://tinykvm.com/)
In addition to LowEndBox and LowEndTalk, the following two sites had some good info about low end VPSs:
I didn't end up playing with any low end VPSs because none of the providers I evaluated offer users the ability to clone VPSs, which is one of my requirements.
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I was one of the original 200 to back TextDrive in with the VC200 accounts. The risk, of course, was that the venture wouldn't be successful and we'd be laying out $200 for less than $200 worth of hosting. If they were successful, $200 would buy a reasonable shared hosting account for life. Far from being naive and "falling" for the pricing model, my assessment was that 1) 200 shared hosting accounts (one server?) is…
I'm guessing from http://textusers.com/wiki/VC200 this $200 hosting offer was in 2004, eight years ago. $200 up-front comes to a bit above $2 a month. In 2004, shared hosting with PHP/MySQL was the standard hosting package. A good quality Cpanel account at that time was about $15-$20 per month. So you've gotten an exceptionally good deal. Around that time Dreamhost became the place to be. quickly followed by a series…
Yes, it was a good deal, for which I got far most hosting than I paid - that was the entire point of the promotion. They needed money up front, I provided it in return for a lifetime account. It was absolutely supposed to be a good deal worth far more than was being paid. I have received more than $200 worth of hosting in 8 years.
I don't disagree that shared hosting is crappy. In fact, Joyent hosting was always crappy, truth be told. After the first couple of years, I moved my sites elsewhere. It was slow and unreliable. I didn't care because it was a good deal, but I needed better hosting for my sites.
How would I rate the service I received before the message? Poor. I don't host anything with Joyent - the quality isn't there.
I don't care about the hosting, in practical terms. I care about the weaseling and dishonesty towards the very people who backed them from the start.