JetBrains defends removal of negative reviews for unpopular AI Assistant

> The spokesperson added that the company could have done better

They seem to have to say that a lot about this product, yet they don't really seem to learn any lessons. When the original flood of bad reviews came it it was because they made that plugin bundled with the IDE and then had a "bug" where it couldn't be effectively removed. There was no precedent for bundled a paid plugin nor need for it to be bundled with the IDE. Just their desperation to cash in. They then walked that back with the same "we could have done better".

This is more of the same. The "AI Assistant" still lives on the default side bar regardless if you have that plugin installed or not.

At this point, they know they could do better yet are choosing not to.

The whole Jetbrains product suite is sliding downhill quality wise. Can we go back to the days of yore where it was just a lightning fast Java code editor and it did that extremely well?

Deleted comment cited by the author:

“ I previously submitted a review critiquing this plugin, but it was removed by JetBrains moderation — an unfortunate decision that, in my view, undermines trust in open feedback. I have now tested the latest AI plugin (v243.23654.270.16). The plugin does offer limited support for third-party providers like Ollama and LM Studio (the latter being a better fit for most local LLM users). However, this support is restricted to chat interactions only — not to autocomplete, inline suggestions, or in-editor refactoring tools. In practice, this limitation significantly reduces the plugin’s value for users who already maintain ChatGPT Pro accounts or local LLM workflows. Rather than fully enabling local model integration, the design seems oriented toward promoting JetBrains’ proprietary cloud models and subscription services. Specific ratings: • Integration with IDE: 5 stars — Excellent UI integration into JetBrains products, smooth setup. • Performance: 1 star — Noticeable latency compared to local models; frequent delays. • Available Features: 1 star — Limited flexibility for serious LLM users; core features locked to cloud services. • User Interface: 1 star — Chat feels bolted-on rather than deeply native; inconsistent UX across project types. • Documentation Quality: 1 star — The documentation exists but feels sparse, with limited guidance on third-party setup and unclear disclosures about feature limitations. While some users may find the plugin sufficient for lightweight AI chat, in my assessment, it falls short both in technical flexibility and in respecting user choice. Thank you to JetBrains for providing the opportunity to share my neutral and unbiased observations with fellow developers” [1].

[1] https://plugins.jetbrains.com/plugin/22282-jetbrains-ai-assi...

Junie is a much better agent than the AI Assistant and uses the same AI subscription plan, but Augment blows the doors off both of them.