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Uber Boston Has Been Served

blog.uber.com

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Re: Uber Boston Has Been Served

#4
Two tickets were apparently issued:

(i) For operating an unlicensed livery service

(ii) For using a non-approved mechanism for metering the ride

The C&D at issue here covers (ii). At its heart, the complaint is that Boston has standardized on a way of metering passengers, and Uber has replaced that standard with GPS. Presumably, cab drivers in Boston could not simply choose to replace their meters with GPS monitors, and thus, says Cambridge, neither should Uber.

(I might be wrong, that's just my read of the complaint).

I'm torn. Uber is pretty neat. Some (maybe most) of cab regulation is rent seeking. But not all of it is. Municipalities should find a way to make Uber lawful, but I'm not sure Uber should be able to make that happen by fiat.

Re: Uber Boston Has Been Served

#6
I don't think being a startup should grant you immunity from the law or absolve the requirement to follow local regulations and licensing statutes. Lawyers, doctors, electricians they all have to follow the law too.

Why is Uber a special case?

Re: Uber Boston Has Been Served

#7
post #4

Two tickets were apparently issued: (i) For operating an unlicensed livery service (ii) For using a non-approved mechanism for metering the ride The C&D at issue here covers (ii). At its heart, the complaint is that Boston has standardized on a way of metering passengers, and Uber has replaced that standard with GPS. Presumably, cab drivers in Boston could not simply choose to replace their meters with GPS monitors,…

I think that pretty much sums it up correctly. The City of Boston placed a sting operation on one of the Uber drivers in the issuance of ticket (i), where once they saw the driver had used an unauthorized meter, they made him pull over where a police officer was already waiting.

It's unfortunate that Boston has issued a cease and desist on the service though. I live in Boston, and Uber is great as it's almost impossible to find a cab at 4:00 in the morning after you work late, not to mention the fact that waiting around for one in sketchy neighborhoods is dangerous.

Re: Uber Boston Has Been Served

#8
the Division of Standards is claiming that until the National Institute of Standards and Technology has guidelines in place for GPS location technology

Is not as though GPS is some brand new thing that they have never heard of before. This whole tone of this makes me think of Central Services from the movie 'Brazil'. Uber should ask the Division of Standards for a 27b/6, just to keep things official.

Re: Uber Boston Has Been Served

#9
This hits close to home (literally). I've used Uber in Boston lots of times and while the service is pricier than conventional taxis, it's a nice way to guarantee yourself a ride at high-demand times.

This is not competitive with existing taxi service but complementary: if I see a regular taxi coming, I'll take it; if I need to call for a guaranteed car at an odd time, I'll use Uber.

I hope this gets resolved in a way that works for us customers. Innovation should be harnessed, not punished.

Re: Uber Boston Has Been Served

#10
post #4

Two tickets were apparently issued: (i) For operating an unlicensed livery service (ii) For using a non-approved mechanism for metering the ride The C&D at issue here covers (ii). At its heart, the complaint is that Boston has standardized on a way of metering passengers, and Uber has replaced that standard with GPS. Presumably, cab drivers in Boston could not simply choose to replace their meters with GPS monitors,…

I think that pretty much sums it up correctly. The City of Boston placed a sting operation on one of the Uber drivers in the issuance of ticket (i), where once they saw the driver had used an unauthorized meter, they made him pull over where a police officer was already waiting. It's unfortunate that Boston has issued a cease and desist on the service though. I live in Boston, and Uber is great as it's almost impossi…

As always in situations like this, my thoughts are simultaneously on how awesome Uber is, and how not awesome every other service/scam that takes advantage of this flexibility might be.

It is very important that cities be able to provide visitors with a reliable way to get a ride from point A (usually: the airport) to point B (usually: the convention center hotel) at a predictable price.

Obviously, Uber doesn't prevent visitors from getting to the convention center directly; Uber isn't taking up spots at the cab stand at LGA. But if the "Uber way of doing business" effectively drives regulated cabs out of business, that's a problem.

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