Live data from Hacker News

Synology Lost the Plot with Hard Drive Locking Move

servethehome.com

81–90 of 415 posts

Re: Synology Lost the Plot with Hard Drive Locking Move

#81
I have a DS920+ for home lab purposes that I'm very happy with, but this sort of bullshit is going to make me drop that brand from any future recommendations or purchases.

I'm likely to go down the BYO NAS path going forward. Just a stupid customer punishing policy. A real slap in the face.

I bought a N100 based device from AliExpress that supports two drives for my backup server. its a cracker and runs debian wonderfully. Very smooth and responsive. runs quietly and transfers data fairly quickly.

Re: Synology Lost the Plot with Hard Drive Locking Move

#82
post #70

> When a drive fails, one of the key factors in data security is how fast an array can be rebuilt into a healthy status. Of course, Amazon is just one vendor, but they have the distribution to do same-day and early morning overnight parts to a large portion of the US. Even overnighting a drive that arrives by noon from another vendor would be slower to arrive than two of the four other options at Amazon. In a way thi…

>>You should have spare drives on hand.

I've never heard of anyone doing that for a home nas. I have one and I don't keep spare drives purely because it's hard to justify the expense.

Re: Synology Lost the Plot with Hard Drive Locking Move

#83
post #25

Earlier quoted context omitted.

20TB isn't all that much anymore, especially if you do anything like filming, streaming, photography, etc. Even a handful of HQ TV shows can reach several TB rather quickly.

Additionally, 20TB is only going to run you $300-400 for a consumer drive.

Yes. 20TB isn't a NAS. It's the HDD acting as bulk storage in your desktop.

Re: Synology Lost the Plot with Hard Drive Locking Move

#84

Earlier quoted context omitted.

I'm in a similar position. I'm on my second NAS in the last 12 years. I've been very satisfied with their performance, but this kind of behavior is just completely unacceptable. I guess I'll need to look into QNAP or some other brand. Also, I think my four disc setup is in a RAID 5, but it might be Synology's proprietary version, so I'll need to figure out how to migrate off of that. I don't think I'll be able to jus…

Even Synology's "proprietary" RAID is just Linux mdadm, and they have instructions on their website on how to mount it under Linux. One of the reasons I preferred Synology in the first place was their openness about stuff like that!

it's migrating to btrfs raid 1 now. and their docs just say to wipe the drivers in case of issues lol.

Re: Synology Lost the Plot with Hard Drive Locking Move

#85
post #4

Storing encrypted blobs in S3 is my new strategy for bulk media storage. You'll never beat the QoS and resilience of the cloud storage product with something at home. I have completely lost patience with maintaining local hardware like this. If no one has a clue what is inside your blobs, they might as well not exist from their perspective. This feels like smuggling cargo on a federation starship, which is way cooler…

3-2-1 says you want both. Can be convenient to centralize backups on a local NAS and then publish to the cloud from there.

Re: Synology Lost the Plot with Hard Drive Locking Move

#86

What's better for running Plex ? Assuming I want 4 drives and something that can transcode multiple files in real time.

You’re really best off not trying to lump together your Plex server and your NAS on the same box. You can use an odroid H4 or any cheapo Alder Lake-N laptop for your Plex server, and any NAS solution to store the media.

>You’re really best off not trying to lump together your Plex server and your NAS on the same box.

Why not? If you are not going to do transcoding, Plex should sit fine on a NAS.

Re: Synology Lost the Plot with Hard Drive Locking Move

#87

I currently run 2 Synology NAS's in my setup. I am very satisfied with their performance, but nevertheless I will be phasing them out because their offerings are not evolving in line with customer satisfaction but with profit maximization through segmentation and vertical lock-in.

That was my first thought too. I am currently a very happy Synology customer and am selling them to B2B customers for storage.

I will still have to come accross something like Hyper Vault for backup and Drive for storage that works (mostly) smoothless. I would be happy to self-host, but the No Work Needed (tm) products of Synology are just great.

Sad to see them taking this road.

Re: Synology Lost the Plot with Hard Drive Locking Move

#88
post #73

Any experiences with Ugreen NAS? They're a new player in the space, but with very compelling hardware offerings, way ahead of Synology. Been meaning to replace my old Drobo setup for years, and Ugreen seems to finally be hitting the sweet point of specs and pricing that I've been looking for.

I've been looking into a NAS myself.

I think self-built is the best bang for buck you're going to get and not have any annoying limitations.

There's plenty of motherboards with integrated CPUs (N100 same as cheaper Ugreen ones) for roughly 100. Buy a decent PSU and get an affordable case. For my configuration with a separate AMD CPU I'm looking at right around 400 Euros but I get total control.

And as far as software is concerned, setting up a modern OS like TrueNAS I find about the same difficulty as an integrated one from Ugreen.

Re: Synology Lost the Plot with Hard Drive Locking Move

#89
post #23

Earlier quoted context omitted.

S3 or glacier? Glacier is cost competitive with local disk but not very practical for the sorts of things people usually need lots of local disk for (media & disk images). Interested in how you use this! 20TB which u can keep in a 2-bay cute little nas will cost you $4k USD / year on S3 infrequent access tier in APAC (where I am). So "payback time" of local hardware is just 6 months vs S3 IA. That's before you pay fo…

> S3 or glacier This is the same product. > 20TB I think we might be pushing the 1% case here. Just because we can shove 20TB of data into a cute little nas does not mean we should. For me, knowledge that the data will definitely be there is way more important than having "free" access to a large pool of bytes.

hardly 1%, i’m sure anyone that works in the film industry or media in general has terabytes of video footage. Maybe even professional photographers who have many clients.

Re: Synology Lost the Plot with Hard Drive Locking Move

#90
Synology isn't about the NAS hardware and OS. Once setup, it doesn't really matter as long as your config is reliable and fast, so there are many competitive options to move to.

The killer feature for me is the app ecosystem. I have a very old 8-bay Synology NAS and have it setup in just a few clicks to backup my dropbox, my MS365 accounts, my Google business accounts, do redundant backup to external drive, backup important folders to cloud, and it was also doing automated torrent downloads of TV series.

These apps, and more (like family photos, video server, etc), make the NAS a true hub for everything data-related, not just for storing local files.

I can understand Synology going this way, it puts more money in their pocket, and as a customer in professional environment, I'm ok to pay a premium for their approved drives if it gives me an additional level of warranty and (perceived) safety.

But enforcing this accross models used by home or soho users is dumb and will affect the good will of so many like me, who both used to buy Synology for home and were also recommending/purchasing the brand at work.

This is a tech product, don't destroy your tech fanbase.

I would rather Synology kept a list of drives to avoid based on user experience, and offer their Synology-specific drives with a generous warranty for pro environments. Hel, I would be ok with sharing stats about drive performance so they could build a useful database for all.

They way they reduce the performance of their system to penalise non-synology rebranded drives is bascially a slap in the face of their customers. Make it a setting and let the user choose to use the NAS their bought to its full capabilities.

Post reply on HN