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Zoom outage caused by accidental 'shutting down' of the zoom.us domain

status.zoom.us

11–20 of 324 posts

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#11
post #2

"This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. "

What does “shutting down” the domain even mean? Has to be a DNS thing, right?

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#13
post #9

I was really hoping to find out they were hosting their DNS on GoDaddy. I still want it to be true.

If only it were so, then they would have kind of deserved it. TIL GoDaddy wormed it’s way into administering the .us TLD on behalf of the federal government.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#15
post #11
post #2

"This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. "

What does “shutting down” the domain even mean? Has to be a DNS thing, right?

It's translated through several layers of people who don't know anything.

Their domain expired because at some level people made some pretty boneheaded mistakes.

Whomever their actual registrar actually was (GoDaddy it seems) stopped pointing the zoom.us nameserver record (NS) at AWS Route 53 which Zoom obviously uses.

    % dig +short zoom.us NS
    ns-387.awsdns-48.com.
    ns-1137.awsdns-14.org.
    ns-1772.awsdns-29.co.uk.
    ns-888.awsdns-47.net.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#16
post #9

I was really hoping to find out they were hosting their DNS on GoDaddy. I still want it to be true.

If only it were so, then they would have kind of deserved it. TIL GoDaddy wormed it’s way into administering the .us TLD on behalf of the federal government.

That makes two reasons to avoid .us domains, the other being that you're not allowed to redact the WHOIS information on those.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#17
post #7
post #2

"This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. "

Companies pay MarkMonitor to NOT make these mistakes. So... GoDaddy failed?

Yeah I don't understand this. MarkMonitor themselves are a registry, so is the potentially a mistake in migrating from GoDaddy to MarkMonitor?
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