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But what if I want a faster horse?

rakhim.exotext.com

21–30 of 632 posts

Re: But what if I want a faster horse?

#21
post #20
post #9

The TikTok-ification of advertising supported platforms is terrible, but makes sense to me. LinkedIn pivoted from making money on subscriptions and fees for job postings to ads, which mean the leading drivers are 'engagement' e.g. time you spend doom scrolling on their platform. This will end in disaster for the platform as a place to find jobs or employees. Netflix I understand much less. They make money from subscr…

> Why they would foster a doom-scrolling experience I really can't really explain Because regardless of whether or not the business model depends upon it, investors have been trained that “engagement” is inherently good quality for their investments to have. Increase engagement, stonk price go up.

The most valuable businesses have desirable net income trends, not “engagement”.

Re: But what if I want a faster horse?

#22
post #9

The TikTok-ification of advertising supported platforms is terrible, but makes sense to me. LinkedIn pivoted from making money on subscriptions and fees for job postings to ads, which mean the leading drivers are 'engagement' e.g. time you spend doom scrolling on their platform. This will end in disaster for the platform as a place to find jobs or employees. Netflix I understand much less. They make money from subscr…

I guess my thing with LinkedIn is that there's just no reason to use the feed. It's still a place to connect with people I've worked with and keep up with what they've been doing. It's incredibly useful for that. I really don't find the feed to be either a boon or a hindrance in that use case. I know it's there, I know it annoys some people, but it's just irrelevant to me.

Re: But what if I want a faster horse?

#23
post #13
post #9

The TikTok-ification of advertising supported platforms is terrible, but makes sense to me. LinkedIn pivoted from making money on subscriptions and fees for job postings to ads, which mean the leading drivers are 'engagement' e.g. time you spend doom scrolling on their platform. This will end in disaster for the platform as a place to find jobs or employees. Netflix I understand much less. They make money from subscr…

This is strongly in tin-foil hat territory but: streaming video costs a lot more money than streaming some JSON to populate a UI. Every minute you spent browsing the catalogue over playing a video is probably a significant costs saving for Netflix.

But they play those previews automatically... and that's still bandwidth used.

Re: But what if I want a faster horse?

#24
I feel like this with my (current) bank of choice here in Brazil. They were one of the first to focus on being digital-first and allowed opening an account without going to a branch etc. They grew fast and became one of the largest banks in the country and generally considered pretty solid. I've been banking there for like a decade.

Now they've decided to be what they call a "SuperApp". This goddamn super app has a Twitter-like thing inside of it, shopping, and literally dozens of other products. Some core banking features are now hard to find but more importantly I had quite a few issues with investments as well. People who work there also tell me about messy problems on the financial services bits. It's very clear to me that in trying to become everything, they've deprioritized the fundamental products they offer, which are those related to banking. I want to store money, send and receive it, invest it, and have access to credit. But the experience of using those features has become significantly worse as new verticals sprouted up.

Re: But what if I want a faster horse?

#26
What this is describing is not what the Ford quote is talking about. Netflix and all the rest didn't TikTokify because they were trying to create some massive visionary innovation, but the opposite.

They did it because it's more profitable to shovel slop than to distribute quality. Quality content is expensive to make. Slop isn't. The way you do that is by hypnotizing people with addiction. To do that you have to have control over what people see and use algorithms to optimize that to "maximize engagement." You need your users mindlessly scrolling, not searching and categorizing and exploring. You need to disengage the neocortex and engage the brain stem.

TikTok is being copied by everyone because they nailed this formula better than anyone. They didn't invent it, just perfected it. I'd say Meta/Facebook invented it, which is why Zuckerberg should be known as the man who destroyed the Internet.

The next step beyond TikTok is a 100% AI generated algorithmic feed. Drop the human creators entirely. Everyone gets a personalized feed of low-quality AI slop tuned for maximum engagement.

Addiction is the best business model.

Re: But what if I want a faster horse?

#27
post #18

"If I had asked people what they wanted, they would have said faster horses." This line is especially silly when making B2B products, especially very expensive enterprise ones. It's often used to justify building "great ideas" from some exec or overzealous PM/engineer over concrete asks from customers. Like you really think that a team of 20 experienced people paying >$1M to help run their multi-billion dollar busine…

Have you ... done enterprise sales? The idea that a group of people working for a multi-billion dollar business having no idea what they want and no understanding of capabilities of new technologies is ... standard? I have seen it personally ... dozens? of times? Its the reasons startups can even succeed at all given the enormous momentum and cash reserves of these bigger companies - their goals, management, approach…

Strong agree.

I've also seen it a lot: sales person at a small tech startup convinces business person in large tech company to ignore their own engineers. I suspect most engineers at large firms have been on one side of this experience at somepoint, and most engineers at small but successful tech startups have been on the other side (lead engineer to sales: "You told them our our product could do _what?!_ That's fine. I never wanted my PTO anyway...:(")

Re: But what if I want a faster horse?

#28
post #9

The TikTok-ification of advertising supported platforms is terrible, but makes sense to me. LinkedIn pivoted from making money on subscriptions and fees for job postings to ads, which mean the leading drivers are 'engagement' e.g. time you spend doom scrolling on their platform. This will end in disaster for the platform as a place to find jobs or employees. Netflix I understand much less. They make money from subscr…

Netflix is winning, see net income trends: https://www.macrotrends.net/stocks/charts/NFLX/netflix/net-i... Maybe it is winning despite what Netflix leaders are choosing to do, and maybe their choices will cause them to falter soon. And maybe Netflix could be doing better than they are. But it is always easier to pontificate than execute. I don’t buy Netflix solely because they don’t integrate with the search in the i…

Netflix was changing a lot to drain more money out of users recently, which is why income rose recently. What I'd like to see is active / recurring users instead.

Re: But what if I want a faster horse?

#30
post #16

For any given thing or category of thing , a tiny minority of the human population will be enthusiasts of that thing , but those enthusiasts will have an outsize effect in determining everyone else's taste for that thing . For example, very few people have any real interest in driving a car at 200 MPH, but Ferraris, Lamborghinis and Porsches are widely understood as desirable cars, because the people who are into car…

Then, how could a business identify its (or market's) trend-setters, enthusiasts, or whatever we call them, which will push towards something new? I see this as essential for either making the business better, shinier, or to avoid losing users.
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