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I won't connect my dishwasher to your cloud

jeffgeerling.com

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Re: I won't connect my dishwasher to your cloud

#181

Post by theturtletalks »

kube-system wrote: post #174
consp wrote: post #145

Earlier quoted context omitted.

> I specifically told the salesperson I didn't want wifi, and they told me it's only if you want it to operate from your phone. Don't know where you are but in most countries that would be a valid reason to return it at any time you found it out. They lied to get your money, willfully is almost never a requirement.

Yeah, misrepresentation is basic contract law stuff that would be generally valid in the US too, but: 1. there's probably no evidence of it 2. the workers at the store will deny it 3. the workers at the store likely have no grasp of contract law and will insist on whatever their store policy is 4. hiring a lawyer to return a dishwasher is a waste of time for most anyone knowledgable enough to know that this is a vali…

I will never buy anything Bosch again after reading this thread. What other reason could Bosch have for hiding this functionality behind a website and user account if not to monetize it down the line or worse, bring more of the functionality behind a paywall. We already saw what happened with HP charging to print and even the recent Chromecast outage where something that should be handled locally is pinging back to Google and then working.

Re: I won't connect my dishwasher to your cloud

#182

Post by nkurz »

I recently bought and installed the same dishwasher. I also don't like the app requirement to access some features. But contrary to some of the other comments, I feel the need point out that it's still a fully functional dishwasher even if you never connect it to Wifi.

You will miss out on a few "advanced" features, but it washes dishes really well. I read the manual before I bought it, and I got the performance I expected. I would have preferred to have access to a rinse cycle and a cleaning mode, but I don't need them. It definitely gets my dishes much cleaner than the old failing one I replaced, and I have no complaints so far about its performance.

A few more notes while I'm here:

Yes, partially unscrew the front legs with a wrench before you put it in place. They are too tight. Partially adjust the rear leg before you put it in too. The diagram is confusing and may not adjust the leg in the direction you think it will. I wonder if this is what happened to Jeff.

The dishwasher apparently will refuse to connect to a Wifi network without a password. For mostly philosophical reasons I don't want to add a password to my network, and this is part of the reason I haven't connected it.

Note that the Costco version (at least in my area) is a subtly different model that does not include the automatic door opening "Auto Air" feature. Since this is one of the best features of this model, you should not buy it from Costco unless you verify it comes with this.

The "touchless" buttons are annoying. It frequently beeps and comes to life when I'm just trying to open the door. The interface as a whole isn't great, and I sometimes worry it's not set correctly. But once you figure it out, it will wash your dishes quietly and effectively.

Re: I won't connect my dishwasher to your cloud

#183

Post by dylan604 »

averageRoyalty wrote: post #153
dorfsmay wrote: post #131

Bosch! I ran into the same situation. I specifically told the salesperson I didn't want wifi, and they told me it's only if you want it to operate from your phone. I was done installing it and got rid of the packaging by the time I read that it needs to use their website for some functions. Beside the fact that I doubt the store would take it back after using it for a week or two and havi go no packaging, I had no ti…

In Australia you're not required to keep the packaging, and the company you bought it from must cover your shipping costs. This would constitute a Major Problem[1]. 1. https://www.accc.gov.au/consumers/problem-with-a-product-or-...

I read AustraliaMajor Problem, and I immediately had the Koxbox track pop into my head. Naturally, it's easiest to find it on YT[0]. I never did take the time to look up where the sample came from, not what the full audio would say. I just assumed that Australians dutifully ignored it when heard as much as 'murikans ignored the FBI warnings at the head of VHS tapes--later DVDs.

[0]https://www.youtube.com/watch?v=sh7IW3Or590

Re: I won't connect my dishwasher to your cloud

#184

Post by Aurornis »

dorfsmay wrote: post #131

Bosch! I ran into the same situation. I specifically told the salesperson I didn't want wifi, and they told me it's only if you want it to operate from your phone. I was done installing it and got rid of the packaging by the time I read that it needs to use their website for some functions. Beside the fact that I doubt the store would take it back after using it for a week or two and havi go no packaging, I had no ti…

> by the time I read that it needs to use their website for some functions.

> you cannot use all the functions without creating an account on their website and have them run those functions for you.

Which functions?

This is a really confusing post without knowing what those functions are.

Re: I won't connect my dishwasher to your cloud

#185

Post by potato3732842 »

btbuildem wrote: post #47

One thing I've learned when buying a full set of appliances couple of years ago: don't read consumer reports or reviews by randos on the internet -- instead, go to industry literature, and read reports by/for service and warranty providers. They have actual hard data on the types and frequency of problems across brands and models. But back to the main theme of the article: hell to the no was my initial attitude, and…

Consumer reports has been not just bad but actively untrustworthy ever since they framed the Samurai, probably before.

Re: I won't connect my dishwasher to your cloud

#186

Post by Aurornis »

nkurz wrote: post #182

I recently bought and installed the same dishwasher. I also don't like the app requirement to access some features. But contrary to some of the other comments, I feel the need point out that it's still a fully functional dishwasher even if you never connect it to Wifi. You will miss out on a few "advanced" features, but it washes dishes really well. I read the manual before I bought it, and I got the performance I ex…

> But contrary to some of the other comments, I feel the need point out that it's still a fully functional dishwasher even if you never connect it to Wifi.

Thanks. Some of the other comments are implying that they’re missing something important without WiFi but nobody seems to want to explain what’s missing.

Can you explain what features are missing without the WiFi connection?

Re: I won't connect my dishwasher to your cloud

#188

Post by throwaway2037 »

nextts wrote: post #170
dorfsmay wrote: post #131

Bosch! I ran into the same situation. I specifically told the salesperson I didn't want wifi, and they told me it's only if you want it to operate from your phone. I was done installing it and got rid of the packaging by the time I read that it needs to use their website for some functions. Beside the fact that I doubt the store would take it back after using it for a week or two and havi go no packaging, I had no ti…

Bosch knows how to perfect asshole design. On some of their ovens there is a secret key sequence (like game cheat) to get the buttons working again. Every 6 months you need to do this otherwise pay for a service call to do this. Or have a defunct oven. But it is not public info they have released (but had been leaked on YT) So they have software with a bug and a workaround they won't tell you about. Ideally they shou…

    > Every 6 months you need to do this otherwise pay for a service call to do this.
Is this legal? It seems like an excellent case for a state attorney general to sue them. At least extract a settlement with promise to repair the software bug.

Re: I won't connect my dishwasher to your cloud

#189

Post by pokstad »

dorfsmay wrote: post #131

Bosch! I ran into the same situation. I specifically told the salesperson I didn't want wifi, and they told me it's only if you want it to operate from your phone. I was done installing it and got rid of the packaging by the time I read that it needs to use their website for some functions. Beside the fact that I doubt the store would take it back after using it for a week or two and havi go no packaging, I had no ti…

That’s really unfortunate considering they are a top rated dishwasher with historically basic feature sets on their products. My Bosch doesn’t even have an LCD display on it.

Re: I won't connect my dishwasher to your cloud

#190

Post by kube-system »

theturtletalks wrote: post #181
kube-system wrote: post #174

Earlier quoted context omitted.

Yeah, misrepresentation is basic contract law stuff that would be generally valid in the US too, but: 1. there's probably no evidence of it 2. the workers at the store will deny it 3. the workers at the store likely have no grasp of contract law and will insist on whatever their store policy is 4. hiring a lawyer to return a dishwasher is a waste of time for most anyone knowledgable enough to know that this is a vali…

I will never buy anything Bosch again after reading this thread. What other reason could Bosch have for hiding this functionality behind a website and user account if not to monetize it down the line or worse, bring more of the functionality behind a paywall. We already saw what happened with HP charging to print and even the recent Chromecast outage where something that should be handled locally is pinging back to G…

I think this is annoying, but given that the basic functionality works, it personally wouldn't be a dealbreaker for me. I don't normally do anything fancy with the settings on my dishwasher, I just want it to wash the dishes. I'd rather have a dishwasher that puts delay and eco mode behind an app, than some shitty dishwasher that doesn't clean the dishes well on the "normal" setting.
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