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Stripe And A/B Testing Made Me A Small Fortune

kalzumeus.com

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Re: Stripe And A/B Testing Made Me A Small Fortune

#3

Post by naz »

bazookaBen wrote: post #2

have to admit, that one of the reasons patio11 got Patrick (cofounder of Stripe) to help with customer support is because he's *the patio11 but great customer service is still great, no matter what.

Patrick is in the support rotation like most of us at Stripe. He'll answer your email too if you send it on the right day.

Re: Stripe And A/B Testing Made Me A Small Fortune

#5

Post by sulife »

Or spend a few hours, get a merchant account through a bank and authorize.net with much lower fees and a pretty standard API. Tons of classes to use authorize.net with and super simple... no point of adding ANOTHER layer... charging with a merchant account is trivial.

Re: Stripe And A/B Testing Made Me A Small Fortune

#6

Post by StavrosK »

sulife wrote: post #5

Or spend a few hours, get a merchant account through a bank and authorize.net with much lower fees and a pretty standard API. Tons of classes to use authorize.net with and super simple... no point of adding ANOTHER layer... charging with a merchant account is trivial.

Doesn't that cost way, way too much as a one-off fee? I'd rather pay a small percentage more on each sale, as I don't have that many sales. Also, getting a merchant account appears to be too much of a hassle.

Re: Stripe And A/B Testing Made Me A Small Fortune

#7

Post by TomGullen »

> This means that their credit card details never hit your server.

One thing I've been seeing recently is that some implementations using Stripe DO have the CC details hitting their server. The most common case being when Javascript is disabled the form posts to the website because the developer didn't design with graceful degradation, a dangerous mistake when mixed with credit card numbers.

It doesn't appear to be a problem for you (your payment page for CC info doesn't gracefully degrade with JS disabled and is impassible - you might want to fix that!) but I've seen it on other sites, and it's especially a problem when other sites don't use SSL as a fail safe for this sort of case which I have also seen. For Stripe it might perhaps be worth considering denying all payments from non HTTPS pages for this reason. It forces the merchants to have an SSL failsafe.

Also with CC info being entered on your site, it's presumably trivial for the site itself to record the CC numbers. Trust is the issue here, I'm not going to be entering my CC number on a site I've never heard of, with no reputation. Stripe doesn't solve this issue, Paypal does. Stripe looks wonderful, but it's not going to be suitable for everyone.

Re: Stripe And A/B Testing Made Me A Small Fortune

#8

Post by sulife »

StavrosK wrote: post #6
sulife wrote: post #5

Or spend a few hours, get a merchant account through a bank and authorize.net with much lower fees and a pretty standard API. Tons of classes to use authorize.net with and super simple... no point of adding ANOTHER layer... charging with a merchant account is trivial.

Doesn't that cost way, way too much as a one-off fee? I'd rather pay a small percentage more on each sale, as I don't have that many sales. Also, getting a merchant account appears to be too much of a hassle.

Uhhh, what do you mean? Go through Chase paymentech is like 1.9% or so for card not present.

Re: Stripe And A/B Testing Made Me A Small Fortune

#10

Post by StavrosK »

God I hate posts about Stripe with a passion. It's like saying "You've had this pain in your back for the last five years? Well, I've got this miracle pill here that will not only make it go away, but it will also taste great. Oh, you're not in the US? Too bad then."

Stop reminding me I can't use Stripe all the time.

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