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Samsung Q990D unresponsive after 1020 firmware update

us.community.samsung.com

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Re: Samsung Q990D unresponsive after 1020 firmware update

#401

Do you guys miss owning things and they were just...yours? Like, you paid money for them and then you had them and you had full control over them and someone half a world away wasn't able to reach into your house and break them or make them do evil things?

I drive a 30-year-old Nissan pickup truck for this exact reason. Not sure why, but I get a small sense of joy knowing that the corporate overlords aren't "watching" me drive. Of course they're "watching" me on my phone (as I drive the beater truck), but that's a different story.

That old truck is probably polluting 10-30× more than a modern one. While corporations have their flaws, they have spent time and money making engines more efficient and reducing harmful emissions.

Re: Samsung Q990D unresponsive after 1020 firmware update

#402
post #287

Earlier quoted context omitted.

> A failsafe firmware reset back to factory state. This doesn't work if your threat model includes denying rollbacks to prevent exploiting bugs in old firmware. I'd love to be able to roll-back firmware on some of my devices to allow me to "jailbreak" them using old firmware. In some cases your newer firmware may be blowing e-fuses that prevent old firmware from functioning. See the Nintendo Switch, for an example. T…

Yes it does work… with an A/B update system. Android systems can do this today. After an orderly shutdown of new software, then it can mark the new stuff as good and not allow older software to boot.

The funny part is the Samsung update that bricked a10 phones was a update to smart things, so it couldn't use the Android A/B capability to roll back lol

Re: Samsung Q990D unresponsive after 1020 firmware update

#403
post #237

Earlier quoted context omitted.

And the obvious solution is to isolate the device from the world. Most of my stereo is isolated from “the world”, and some parts are close to 30 years old. Why does a soundbar need contact with the internet?

That kinda defeats the point of having a device. Sure it works in some cases but we're talking about a soundbar here and that has to interact with other devices. It's whole purpose is to interact with other devices. Even if it doesn't need to contact the internet you're still going to want it to connect through cables. There's good reason to connect through bluetooth. But why should it contact over the internet? Well…

In my case, my stereo is connected to an inexpensive Airplay adapter.

So I do get all the advantages of a connected device, but if the adapter is bricked, I can easily replace just that small device. And more likely, when there’s a new standard, most of my equipment is unaffected.

Re: Samsung Q990D unresponsive after 1020 firmware update

#404
post #209

I hate smart TVs. Why put all the functionality in one device when a small part of it is going to become obsolete real soon while the TV part will continue to work for a decade or more. I buy dumb TVs and a separate "smart" component like Roku that can be replaced as easily as a shoelace.

[deleted]

Re: Samsung Q990D unresponsive after 1020 firmware update

#405
post #39

My Samsung TV got more and more unusable with every update. Over the years, saved apps, like Youtube, started to disappear every time it woke up. Then it would default to their Samsung TV app, rather than your last app. Samsung TV app happened to be on the Baywatch channel every time my young children started the stupid thing. Finally, after it took 2 minutes to load the youtube app, I factory-reset the device, disco…

Contrary to lots of other opinions here, I bought a 65" Samsung TV at the beginning of covid and I sincerely don't have any significant complaints. The remote is easy to use, launching apps is straightforward, connecting an ARC soundbar was no problem, nor was connecting a Chromecast and an Xbox, and it "just works". Every once in a blue moon (maybe twice a year-ish) I've had to power cycle it to fix a wifi connectiv…

> don't have any significant complaints.

Are you happy with it spying on you?

That's what all Samsung televisions do, and there is no way to turn it off. They advertise on their own web page that they monitor the content viewed on their televisions for targeted advertising.

This isn't via some sort of metadata, they take screenshots at regular intervals and upload them to very insecure hosting.

I hope you never look at any "sensitive" content on your TV!

Re: Samsung Q990D unresponsive after 1020 firmware update

#406
post #68

I made the mistake of connecting my bose noise cancelling earbuds to the phone app so I could disable autoplay. They updated without any warning and now they won't charge properly and the noise cancelling sucks. It used to be amazing. Never connect anything and never take updates unless you need a specific fix.

"never take updates unless you need a specific fix"

Weirdly, serious groups, among them Signal seem to be clueless about this rule. In Signal, in their security concious context, this is a bit of puzzle to me why. They have updates every few days sometime, but no more than 2 weeks pass by without their update banner appears in the most prominent spot in their desktop app: above all of your recent chats, with background higlight to pop out even more, if someone would miss in important messaging. Like if this was the most important thing for everyone around - so much that it is made not possible to turn off -, to keep their software very very fresh, the freshest possible! It is generously allowed not to download updates immediatly, but that's it. The alert is always there.

But there are so little changes between updates. Once I checked the history, dominantly marginal things. Yet, the prime spot in their UI is occupied with these marginal things too, all the time (it must not be critical update in every few days because that frequency of security risks would be too worrysome for an app like Signal!).

And this is just one of the examples out there, there are too many similar ones (serious or marginal use apps alike).

Looks like software engineers lost sense throughout time, thinking the central spot of the user's mind is occupied like their own with the maintenance and state of their precious product. Not the task at hand where some whatever tool should help, without grabbing the attention away from the task all the time (also with all those frequent 'helpful' pop-up tips many software employ - I am looking at you Teams as prime perpetrator - for self advertisement, that is an other senseless narcissistic attitude).

Re: Samsung Q990D unresponsive after 1020 firmware update

#407
post #39

My Samsung TV got more and more unusable with every update. Over the years, saved apps, like Youtube, started to disappear every time it woke up. Then it would default to their Samsung TV app, rather than your last app. Samsung TV app happened to be on the Baywatch channel every time my young children started the stupid thing. Finally, after it took 2 minutes to load the youtube app, I factory-reset the device, disco…

We bought a samsung tv in 2016 and it slowly became unusable by mid-2020. Fortunately it got dropped by the movers and we were able to justify buying a new TV (LG). The LG UI/UX is awful though, I wish we'd bought a sony. LG TVs don't have a way to simply select "HDMI1/2/3/4" you're stuck using it's "smart" detection system, which can only be reset by physically unplugging the HDMI cables from the back of the TV, whi…

I had a Samsung QLED TV, and still had to upgrade the firmware once. Thankfully you can do this by USB storage without connecting the TV to the Internet. The preloaded firmware had audio issues where sound would drop out, even when playing through the built-in speakers, and I haven't seen that issue happen since upgrading the firmware.

Re: Samsung Q990D unresponsive after 1020 firmware update

#408
I have a samsung "smart" TV, and a few years back it started interrupting the DVD I was trying to watch every 15 minutes or so to tell me to check my internet connection. My internet was fine, but whatever server it was phoning home to had apparently gone down.

I ended up factory resetting the TV to make it forget my wifi credentials, and I just haven't put it back online since then. I haven't regretted it at all.

I think mine is compatible with the SammyGo custom firmware, so I might install that one of these days, and then maybe I'll reconnect it to my network. But, for now, I just have a PC connected to it and manage everything there.

Re: Samsung Q990D unresponsive after 1020 firmware update

#409

Two important features I insist on for products I develop: 1. Staged rollout of firmware updates. It’s common practice for apps and software but for some reason it’s less common with firmware. Rolling out to 1% (or less, depending on scale) of devices and waiting a day is cheap insurance. Side note: Build a good relationship with customer service people so you hear about these things immediately. 2. A failsafe firmwa…

> A failsafe firmware reset back to factory state. This doesn't work if your threat model includes denying rollbacks to prevent exploiting bugs in old firmware. I'd love to be able to roll-back firmware on some of my devices to allow me to "jailbreak" them using old firmware. In some cases your newer firmware may be blowing e-fuses that prevent old firmware from functioning. See the Nintendo Switch, for an example. T…

Is that applicable here? We're talking about speakers. For most/low security devices, a firmware rollback, or a firmware-download mode, are fine. In this case, it would probably have prevented millions in losses, with the risk being a...jailbroken speaker?

Re: Samsung Q990D unresponsive after 1020 firmware update

#410
post #205
post #39

My Samsung TV got more and more unusable with every update. Over the years, saved apps, like Youtube, started to disappear every time it woke up. Then it would default to their Samsung TV app, rather than your last app. Samsung TV app happened to be on the Baywatch channel every time my young children started the stupid thing. Finally, after it took 2 minutes to load the youtube app, I factory-reset the device, disco…

I never worked for Samsung, but I built TVs for JVC and LG, among many other brands. I don't work in consumer electronics anymore but a decade ago that was my field. TVs are a wildly unprofitable business. It's astoundingly bad. You get 4-6 months to make any profit on a new model before it gets discounted so heavily by retailers that you're taking a bath on each one sold. So every dollar in the BOM (bill of material…

> TVs are a wildly unprofitable business... not far back the CPUs in practically every TV was single core or dual core

Explain to me then how an Apple TV device for $125 (Retail! not BOM!) can be staggeringly faster and generally better than any TV controller board I've seen?

I really want to highlight how ludicrous the difference is: My $4,000 "flagship" OLED TV has a 1080p SDR GUI that has multi-second pauses and stutters at all times but "somehow" Apple can show me a silky smooth 4K GUI in 10 bit HDR.

This is dumbass hardware-manufacturer thinking of "We saved 5c! Yay!" Of course, now every customer paying thousands is pissed and doesn't trust the vendor.

This is also why the TVs go obsolete in a matter of months, because the manufacturers are putting out a firehose of crap that rots on the shelves in months.

Apple TV hasn't had a refresh in years and people are still buying it at full retail price.

I do. Not. Trust. TV vendors. None of them. I trust Apple. I will spend thousands more with Apple on phones, laptops, speakers, or whatever they will make because of precisely this self-defeating decisions from traditional hardware vendors.

I really want to grab one of these CEOs by the lapels and scream in their face for a little while: "JUST COPY APPLE!"

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