This is why you phase release of updates to 1% of customers, then 2%, then 5% over a period of hours... while watching the help desk queues. Because testing is never perfect.
Samsung Q990D unresponsive after 1020 firmware update
361–370 of 580 posts
Re: Samsung Q990D unresponsive after 1020 firmware update
#362Earlier quoted context omitted.
I have a similar experience with my high-end Samsung TV from 2013. The TV itself still works perfectly so I'm not replacing it soon (still 1080p, not 4K, but...), but over time, Samsung has steadily removed key features with each update. When I first bought it, it supported Skype video calls (and now the integrated webcam can't be used at all), IPTV streaming, and various third-party apps — all of which are now gone.…
what bother's me even more is that they are constantly spying on me (phone home, what am I watching, ...) and pushing advertisements to my TV. My next TV will probably not be connected to the internet.
I use a pi-hole to block the spying. My experience with Amazon's FireOS & Roku is they phone home a lot.
Re: Samsung Q990D unresponsive after 1020 firmware update
#363Earlier quoted context omitted.
Remember when Crowdstrike crashed half the computers on the planet for a full day? Well, if you do, you're one of the few, because people are still using Crowdstrike, and the stock is still doing well overall.
It’s still one of the best antimalwares on the planet.
The only one that has 100% protection rate: indeed you can't get any malware if you can't turn on your PC.
Re: Samsung Q990D unresponsive after 1020 firmware update
#364One more reason to never allow a tv on the internet.
Re: Samsung Q990D unresponsive after 1020 firmware update
#365Earlier quoted context omitted.
Remember when Crowdstrike crashed half the computers on the planet for a full day? Well, if you do, you're one of the few, because people are still using Crowdstrike, and the stock is still doing well overall.
It’s still one of the best antimalwares on the planet.
Thank you for reminding me of the phrase "damning with faint praise"
Re: Samsung Q990D unresponsive after 1020 firmware update
#366Earlier quoted context omitted.
Why else would a soundbar need updates anyway? It either performs its well defined functions when you bought it or they sold you a device that doesn’t input/output sound. Updates for these types of things always fall into three categories. Either they’re gimping some unanticipated usage, they’re trying to insert ads, or they’re trying to gather more usage data.
While I agree with your broad statement, I have a TCL (with built-in Roku) TV that has a bug in the sound processing. Either it becomes very quiet, drops out completely, or comes in and out with a lot of stuttering. Happens irregularly, typically though not always weeks apart (though on no schedule I've identified), solved with a reboot of the TV (which of course can't just be done by turning it off and back on - you…
> they want my serial number to let me download it.
Out of curiosity, why is that a problem to you? Granted, it is strange; I went through the process for my TCL Roku who's wifi stopped working (still not fixed, and now a second, 3yo TCL Roku has bricked itself. nice!)
Re: Samsung Q990D unresponsive after 1020 firmware update
#367I made the mistake of connecting my bose noise cancelling earbuds to the phone app so I could disable autoplay. They updated without any warning and now they won't charge properly and the noise cancelling sucks. It used to be amazing. Never connect anything and never take updates unless you need a specific fix.
I swear AirPods in general are just less reliable than they used to be too. I feel like I need to be doing incantations for them to work sometimes, whereas I recall them feeling like magic compared to BT headphones I've used in the past, the way they would seamlessly pair, start/stop music when you pull one out, etc. It reminds me of some discussion I was seeing the other day about how the dynamic island on the newer…
Build quality too.
My iPhone XR that I am deliberately keeping on lower iOS for jail breaking reasons that when comparing the thunderbolt port to the iPhone 13.
The quality lacks so much that I am unable to listen to music with a wired headphone adapter.
Any slight jiggle of the adapter will cause it to disconnect. I don't want to use BT headphones.
Re: Samsung Q990D unresponsive after 1020 firmware update
#368Earlier quoted context omitted.
Yup, game consoles are ground zero for this. I hit the button on the PS5 controller only to have the receiver and TV power on, then the PS4 wakes up for some reason and then switches the AVR to its input. My Sony UHD player also seems to want to grab the input sometimes too, so maybe it's Sony that's the source of the problems haha. And again, it's all just so maddening because it feels like it would go away if I cou…
> And again, it's all just so maddening because it feels like it would go away if I could be like "Hey, AVR should never send power-on messages to its input devices." Yeah, that sounds a weird "feature" in the first place. If I manually turn on the UHD player/Chromecast/PS5/whatever, it makes sense that the TV also turns on and switches to the respective input. I could also sort of imagine that if I switched the TV t…
It's a conventional setup:
TV I suspect the issue is largely with the receiver (a VSX-935), as that's seemingly the component sending a turn-on signal to its inputs.
If I could, I would have probably run everything to the TV and just done all the audio over eARC, but the TV is on the other end of a 50' HDMI cable, so I definitely need the receiver as an in-rack multiplexer.
Re: Samsung Q990D unresponsive after 1020 firmware update
#369Earlier quoted context omitted.
I have a similar experience with my high-end Samsung TV from 2013. The TV itself still works perfectly so I'm not replacing it soon (still 1080p, not 4K, but...), but over time, Samsung has steadily removed key features with each update. When I first bought it, it supported Skype video calls (and now the integrated webcam can't be used at all), IPTV streaming, and various third-party apps — all of which are now gone.…
what bother's me even more is that they are constantly spying on me (phone home, what am I watching, ...) and pushing advertisements to my TV. My next TV will probably not be connected to the internet.
Why wait for the next TV when you can just disconnect the darn existing box now?
Re: Samsung Q990D unresponsive after 1020 firmware update
#370Two important features I insist on for products I develop: 1. Staged rollout of firmware updates. It’s common practice for apps and software but for some reason it’s less common with firmware. Rolling out to 1% (or less, depending on scale) of devices and waiting a day is cheap insurance. Side note: Build a good relationship with customer service people so you hear about these things immediately. 2. A failsafe firmwa…
> 2. A failsafe firmware reset back to factory state. Some sequence that resets the device completely back to the way it was when it came out of the box, firmware included, as a last resort.
That's a nifty mechanism that also allows downgrade attacks, so it has cybersecurity implications that may or may not be acceptable. Furthermore, it might not be practical or even be possible to restore the system to factory condition due to technical reasons.
The team next door allows its systems to downgrade to a previous minor version with a mandatory factory reset. It however refuses downgrading to a previous major version because it implies the bootloader was upgraded or the storage was repartitioned and they really don't want to rollback that.