Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Samsung Q990D unresponsive after 1020 firmware update

us.community.samsung.com

Post reply on HN
Print view View original

51–60 of 580 posts

Re: Samsung Q990D unresponsive after 1020 firmware update

#51

Post by shantara »

devmor wrote: post #40
tomstokes wrote: post #18

Two important features I insist on for products I develop: 1. Staged rollout of firmware updates. It’s common practice for apps and software but for some reason it’s less common with firmware. Rolling out to 1% (or less, depending on scale) of devices and waiting a day is cheap insurance. Side note: Build a good relationship with customer service people so you hear about these things immediately. 2. A failsafe firmwa…

#2 has been a godsend in the custom/HEDT PC market. Many expensive motherboards now come with a "dual BIOS" system that gives you an older known working image to boot from, in case flashing a new version broke something that can't be easily undone.

Another amazing feature is the ability to flash a BIOS from an unbootable system. You insert a flash drive with the firmware file into a USB port, press a hardware button and the BIOS gets updated, even without a CPU socketed.

Re: Samsung Q990D unresponsive after 1020 firmware update

#52

Post by ethbr1 »

jakeydus wrote: post #25
mcs5280 wrote: post #16

Earlier quoted context omitted.

Probably some new AI/tracking/ad delivery features

Few things over the past few years have infuriated me as much as tracking and advertising being introduced at the OS level, especially on TVs. I'm looking at you, LG! I will gladly pay more for a TV that doesn't try to advertise Roku's streaming service to me or track my kids' watch history. Seems like they are few and far between, though. The best thing we have been able to come up with is leaving the TV itself disc…

Anyone who uses smart tv features and connects one directly to the internet is insane.

Re: Samsung Q990D unresponsive after 1020 firmware update

#53

Post by lopis »

marcodiego wrote: post #22

Should be codified by law: - If a firmware can be updated, it must keep a minimum ROM feature so it can be recovered. - No device should be updated without the *owner* explicit intention to do so. - Full docs must be released if the vendor stops supporting it.

> No device should be updated without the owner explicit intention to do so.

I want to be able to opt-in to updates of my devices with official updates without the fear of them being turned into useless e-waste...

Re: Samsung Q990D unresponsive after 1020 firmware update

#56

Post by dlahoda »

slt2021 wrote: post #23

Similar to Crowdstrike failed auto update incident. What was the need for the global instance 0->1 rollout of the firmware over the air ??????????????? could they perhaps test it on a small subset? perhaps on Samsung CEO's home system, not the customers'?

he uses apple may be...

previous used https://appleinsider.com/articles/12/12/13/samsungs-chief-st...

new one uses, but just does not tell it.

apply display is good with apple tv.

and ceo dislikes automatically installed free to play tv apps and ads. as samsung does.

Re: Samsung Q990D unresponsive after 1020 firmware update

#58

Post by amelius »

tomstokes wrote: post #18

Two important features I insist on for products I develop: 1. Staged rollout of firmware updates. It’s common practice for apps and software but for some reason it’s less common with firmware. Rolling out to 1% (or less, depending on scale) of devices and waiting a day is cheap insurance. Side note: Build a good relationship with customer service people so you hear about these things immediately. 2. A failsafe firmwa…

This is what everybody wants, but almost nobody does. Time to market, etc.

Re: Samsung Q990D unresponsive after 1020 firmware update

#59

Post by napolux »

eYrKEC2 wrote: post #39

My Samsung TV got more and more unusable with every update. Over the years, saved apps, like Youtube, started to disappear every time it woke up. Then it would default to their Samsung TV app, rather than your last app. Samsung TV app happened to be on the Baywatch channel every time my young children started the stupid thing. Finally, after it took 2 minutes to load the youtube app, I factory-reset the device, disco…

I have a similar experience with my high-end Samsung TV from 2013. The TV itself still works perfectly so I'm not replacing it soon (still 1080p, not 4K, but...), but over time, Samsung has steadily removed key features with each update. When I first bought it, it supported Skype video calls (and now the integrated webcam can't be used at all), IPTV streaming, and various third-party apps — all of which are now gone.

NEVER BUYING A SAMSUNG TV AGAIN

Post reply on HN