Earlier quoted context omitted.
This is a pretty important observation. I will applaud SpaceX for their efforts as well, but there is a massive difference between transporting cargo into space and human beings. SpaceX claims their transport is cheaper but they have not claimed it is safer . If they are really aiming for the human transportation business I wonder if the true cost of their rocket ships will be much more on par with existing vehicles.…
From TFA: "This is a decisive milestone in human spaceflight and sets an exciting course for the next phase of American space exploration," said SpaceX CEO and Chief Designer Elon Musk. "SpaceX, along with our partners at NASA, will continue to push the boundaries of space technology to develop the safest, most advanced crew vehicle ever flown." So yes, he is claiming it is the safest, and I think he has good reason…
If you read some of the Congressional debate on the commercial crew program you will see that some people question whether or not a commercial enterprise will put the safety of the crew ahead of their own profits, and even the survival of their own company. Their argument is that only a government agency with a mandate for safety can be assured of making that choice even when that results in escalating costs.
It was pointed out in counter arguments that the Challenger blew up in part because NASA launched it over the objections of the commercial provider of the solid rocket boosters.
My personal bias is that while we lost a lot of people doing barnstorming stunts in Aviation, their willingness to put their life on the line allowed things to happen faster than they might otherwise. I am not sure if I could objectively reason to that bias though. I did get a chance to talk to the folks at Scale Composites just after they did their X-prize winning flight and they felt that they were over regulated in the name of crew safety. Nobody objected to regulations to protect the safety of the people down range or nearby, it was constraints on the crew that chafed. A tech remarked that he would not be surprised if they were asked to put an ADA compliant bathroom in Spaceship One at the next review.