Hi all, here is a recent guide on Incident Management Buyer's Guide, I hope this helps while you look for an alternative: https://www.ilert.com/incident-management-buyers-guide/is-th...
Atlassian announces end of support for Opsgenie
81–90 of 108 posts
Re: Atlassian announces end of support for Opsgenie
#82[Promotional warning] Damn. As a founder in the incident management space (Rootly) I've had a lot of respect for Opsgenie. They had unique features like heartbeats and ran a lean but mighty team before selling to Atlassian. We saw them the most in Europe by far. Okay here comes to promotional part (don't hate me). If anyone is looking for a modern alternative to Opsgenie that isn't as expensive as PagerDuty, Rootly i…
Well, I find myself looking at alternatives suddenly. However, one make-or-break feature - does Rootly have a Terraform provider? We rely heavily on Terraform for building out our Opsgenie setup.
I'd recommend you take a look at ilert and yes there is a terraform provider: https://www.ilert.com/product/ilert-terraform-provider
Re: Atlassian announces end of support for Opsgenie
#83I’ve been using OpsGenie’s free tier for a number of years as part of a home automation/monitoring project. Guess it’s time to shop for alternatives.
Take a look at ilert, also have a free tier: https://www.ilert.com/pricing
Re: Atlassian announces end of support for Opsgenie
#84"Starting today, there are two options for Opsgenie customers: move to Jira Service Management for robust end-to-end incident management, or move to Compass for alerting and on-call management alongside an intuitive software component catalog." Or do something sane like move off Atlassian products completely.
If you are looking for an alternative, ilert is offering free exclusive migration support.
Re: Atlassian announces end of support for Opsgenie
#85Earlier quoted context omitted.
Seems so, a quick search turned up this[1] [1]: https://registry.terraform.io/providers/rootlyhq/rootly/late...
Ah yes. Terraform is super popular for us (almost 1m downloads). We also built a pretty cool "Terraformer" tool that lets you create workflows in UI and translate that to .tf easily. We take extensibility pretty seriously. Outside the basics, we just released our own agent ready API ( https://rootly.com/blog/introducing-rootlys-api-ai-agent-fir... ), MCP, docs are now LLM ready ( https://docs.rootly.com/llms-full.txt…
That's pretty cool! I'll add Rootly to my list of options for our vendor evaluation.
Re: Atlassian announces end of support for Opsgenie
#86Earlier quoted context omitted.
As a current Opsgenie user, I disagree. They're splitting their incident management and alerting/on-call into two services - Jira Service Management and Compass, respectively. Both are terrible, and not at all one-to-one replacements.
Atlassian is nothing if not consistently mediocre at integrating their purchased properties into each other. And they still haven’t finished making deployments have feature parity with builds in Bamboo. I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fair…
Fibery is the answer. It's absolutely great: https://fibery.io/
Re: Atlassian announces end of support for Opsgenie
#87Earlier quoted context omitted.
Seconding this and offering an honest testimonial as a huge fan of JJ and Rootly’s team. I championed and led the introduction of Rootly’s incident management product at two tech companies and counting. Rootly scales well - the Slack bot replaced chains of comms we used to have humans to handle. It’s reliable. And the attention to detail in their product feels like a love letter to SRE. Rootly has the product chops t…
Appreciate the love sir! Canva and RevenueCat are still one of my fav teams to work with!
FYI that page linked does not work in firefox
Re: Atlassian announces end of support for Opsgenie
#88[deleted]
Re: Atlassian announces end of support for Opsgenie
#89EDIT:::: The title submitted (End of support) is a bit misleading. It's set to April 2027. I've left my original message here for brevity. Not all of it is valid, but some is. Super bizarre. We're a large Opsgenie customer. The Opsgenie website or mobile apps never showed any notice, not even as of now. The "Announcements" section in the mobile and web apps as I'm writing reads a feature announcement: "Coming soon: S…
FYI I've gotten an email from Atlassian with the title "Important announcement for Opsgenie customers", which mentions the EOL and contains a link to the blog post.
Re: Atlassian announces end of support for Opsgenie
#90Founder of ilert.com here. For months, we’ve heard from customers jumping ship to ilert, citing Opsgenie’s stagnation as Atlassian folded its features into Jira Service Management (JSM). JSM’s a beefy ITSM platform - great if you need the extras, overkill if you just want real-time incident response. Now there’s Compass: a dev-centric service catalog with basic alerting, on-call, and real-time notifications. Replacem…
Curious, what's the downvote for? Would appreciate any feedback.