Earlier quoted context omitted.
"Generally, the guy is sitting on top of a monopoly and is actively choosing to do nothing with it other than collect money, and prevent anyone from usurping his throne." There is nothing stopping somebody from coming up with a site that beats craigslist, nothing at all. It will be hard, for sure, but it can and will be done eventually. So it isn't really preventing anybody from usurping his throne. "But when you add…
I didn't mean to say they are stifing innovation because they won't let some UI hipsters gain access to their data - but because they aren't willing to cooperate at all, AND don't do anything to make internet classifieds anything other than what it already is... from 12 years ago.
I feel that the people are being extraordinarily harsh on Craigslist with requests that would be laughed at if you brought them to another company. Although that being said, CL is in a unique position where they have been able to hold their market share without innovation or even much change.