This is a critical skill in big companies where everyone is swamped and busy and things get lost. I do this all the time when I’m dealing with people who don’t answer their email, or who tend to stall and delay approvals, or people who are just very busy. I’ll Email and describe the problem and then say the magic phrase “ If I don’t hear back from you in [N] days , I am going to do XYZ on [DAY N].” This way I’m not a…
> "Occasionally someone will come back weeks later, angry that I did XYZ without telling them... " Something fishy about this comment. Apparently you "do this all the time", spelling out the magic phrase you use like a template. Are you sure this is your anecdote and not a projection of how you'd like to be operating at work, as per the main article? I'm trying to imagine the scene where you "show the paper trail" to…
The scene is someone sitting at a computer replying to a chiding email with a blurb about having previously sent a notice and said notice attached. It's not really that theatrical or hard to imagine.