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Google Fiber Plans & Pricing

fiber.google.com

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Re: Google Fiber Plans & Pricing

#392
post #244

Earlier quoted context omitted.

Google tried to disrupt the cell phone industry by bidding $4 billion on the old TV frequency auction but they were cockblocked by the shitty Bush-era FCC and collusion between ATT and Verizon. Makes you wonder how things would have been different, would Apple have sold the iPhone on the Google network?

So much glorious Schadenfreude at the thought of all the panic meetings at Comcast, AT&T, and Verizon today. And probably a lot of other places as well. My experinces with all three of those companies have been horrendous. ===================================================================== 1. It took a month of weekly calls to get a refund from Comcast for a "modem installation". My apartment already had a modem ,…

"Every single time I called any of these three companies, I had to sit and listen to elevator music for 3 to 30 minutes. Every individual rep starts over from the beginning, asking you your "first and last name please", as if they had no CRM, no DB, no internal communication whatsover."

While this is a valid complaint, I hardly expect Google's "disruption" will result in anything except even _worse_ customer communication. I can just imagine Google expecting people to be perfectly OK with getting billing/service problems resolved on a crowdsourced community forum…

Re: Google Fiber Plans & Pricing

#394

Earlier quoted context omitted.

So much glorious Schadenfreude at the thought of all the panic meetings at Comcast, AT&T, and Verizon today. And probably a lot of other places as well. My experinces with all three of those companies have been horrendous. ===================================================================== 1. It took a month of weekly calls to get a refund from Comcast for a "modem installation". My apartment already had a modem ,…

"Every single time I called any of these three companies, I had to sit and listen to elevator music for 3 to 30 minutes. Every individual rep starts over from the beginning, asking you your "first and last name please", as if they had no CRM, no DB, no internal communication whatsover." While this is a valid complaint, I hardly expect Google's "disruption" will result in anything except even _worse_ customer communic…

This is my only concern with Google taking the reigns as a ISP. Though perhaps with this they offer additional calling support, I wonder if anyone in Kansas can chime in.

Re: Google Fiber Plans & Pricing

#395
When this comes to Vegas I will buy a TV specifically to take advantage of this. If anyone at Google is reading this, please come here as soon as possible. Seriously, the internet quality out here is atrocious and I REALLY want to support this business model.

Re: Google Fiber Plans & Pricing

#396

Earlier quoted context omitted.

So much glorious Schadenfreude at the thought of all the panic meetings at Comcast, AT&T, and Verizon today. And probably a lot of other places as well. My experinces with all three of those companies have been horrendous. ===================================================================== 1. It took a month of weekly calls to get a refund from Comcast for a "modem installation". My apartment already had a modem ,…

"Every single time I called any of these three companies, I had to sit and listen to elevator music for 3 to 30 minutes. Every individual rep starts over from the beginning, asking you your "first and last name please", as if they had no CRM, no DB, no internal communication whatsover." While this is a valid complaint, I hardly expect Google's "disruption" will result in anything except even _worse_ customer communic…

I'd guess that their customer service would take a different, 21st century approach. I'd never call customer support for a gmail or google calendar issue...maybe a similar approach will emerge with these plans

Re: Google Fiber Plans & Pricing

#397
post #384

Earlier quoted context omitted.

Maybe once you have tried Gigabit (GIGABIT!) internet, on a daily basis you won't feel the same. Cloud storage and a bunch of other things will now feel very different. - Why own a computer when you can just vpn into a cluster through a thin client? - Why own a game system... - Stream 4k HD movies - A whole bunch of ideas not thought of yet. 0r maybe your right and it wont be that different, I would like the chance t…

This seems to go back-and-forth and I'm not quite ready to crown the streaming model king just yet. What happens when you have gigabit ethernet and a tablet that can hold 80 days worth of movies? Do you stream them or just download them instantaneously without regard to how much space they consume?

"Do you stream them or just download them instantaneously without regard to how much space they consume?"

"Stream" is a euphemism for "download you are not allowed to keep".

Expect to keep seeing the word "stream" for a while.

Re: Google Fiber Plans & Pricing

#398

Earlier quoted context omitted.

Be careful what you wish for. I'm dubious of getting any kind of service from a company known for not having any kind of customer service whatsoever.

I actually have some experience with GoogCustSvc now. I bought a Nexus 7. It has touch-screen problems. They provided a way to contact them here ( http://support.google.com/nexus/bin/request.py?contact_type=... ). I talked to the rep (after waiting about 30 minutes). They were helpful, direct, competent, and provided a way for me to contact the person I talked to via e-mail after the call was ended. They organized a…

1000s of people got a nexus one with touch screen problem. there are even law suits. i never got one email replied, even complaining to the email address for seller claims in google wallet (which i used to buy from google directly)

Re: Google Fiber Plans & Pricing

#399
post #322

Earlier quoted context omitted.

Not until we can push data across distances faster than the speed of light. The input and video latency makes it impractical for all but the slowest-paced of games.

> Not until we can push data across distances faster than the speed of light. Ok, how is that possible? I genuinely am curious about the science. Feel free to provide links.

The current approach is as follows: 1) User sends next action to OnLive. 2) OnLive renders the frame and sends it to the user. 3) Repeat.

The "faster than light" approach is: 1) OnLive renders several frames that could be the outcome of all the possible actions by the user, and sends all of them to the user. 2) User chooses the next action. 3) The frame is already available and is rendered ASAP. 4) The action is sent to OnLive. 5) Repeat.

It is of course not actually faster than light, but it's faster than the time required to send light to OnLive and back. Although, if you're going to this trouble, you may as well just render the frames locally and not bother with OnLive at all... :-S

Re: Google Fiber Plans & Pricing

#400

Earlier quoted context omitted.

I recently upgraded my Fios connection and when the tech replaced my router he asked to install some software. I was currently booted into my Linux partition at the time, so he basically said "oh, well" and everything worked fine out of the box. It's likely bloatware.

Comcast installs a piece of software that drops shortcuts to comcast.net and stuff on your desktop. It also installs whatever antivirus thing they have a contract with. McAfee? However, they only have Windows and Mac versions of the stuff.

They tried installing that stuff on my computer when I joined too. A simple, nope, not installing any software I haven't actively tried to acquire sufficed.

That or I could just have logged into my freebsd router off the serial port and said have at it, good luck, but that would be mean to the tech.

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