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Google Fiber Plans & Pricing

fiber.google.com

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Re: Google Fiber Plans & Pricing

#221

Post by datalus »

ktizo wrote: post #138
Xcelerate wrote: post #25

When I was at Georgia Tech, I got 650 Mbps. You realize the bottleneck isn't your connection at that point -- it's everyone else's. Which means a lot of sites still download just as slow. Although the big sites have optimized data centers, so it was pretty cool downloading an entire OS in a few seconds (although I think my hard drive write speed limited that a bit too). My father works in the fiber optics industry an…

You can go all the way into the terabit range with single fibre, which is also around the same ballpark as what you need for full holographic video.

So we can get a real holo Tupac now? Joy!

Re: Google Fiber Plans & Pricing

#222

Post by hesselink »

duaneb wrote: post #110
pizza wrote: post #2

Usually when people in Silicon Valley use the word "amazing", I roll my eyes. But $0 internet is very amazing. On top of that, $120/mo for cutting edge consumer entertainment is just a slap in the face to other service providers.

is $120/mo good? That's more than any other bill I pay except rent.

I had the same feeling, but maybe the Netherlands are just cheap. You can get phone/internet/tv combinations here from €40-70. Although the fastest internet connection you get there is usually 'only' 120Mbit.

Re: Google Fiber Plans & Pricing

#223

Post by apenwarr »

philwelch wrote: post #94
api wrote: post #29

Thank GOD they're disrupting this industry. All the telcos are worthless "Soviet bureaus" that deserve death. It's really sort of amazing to think about. In all my years on this planet I have never been pleased with a telecom company. Never. I have always felt like I was paying far too much for inferior service, contemptible customer support, and endless efforts to further "monetize" me through harassing phone calls…

Be careful what you wish for. I'm dubious of getting any kind of service from a company known for not having any kind of customer service whatsoever.

Google Fiber has customer service by phone. The phone number is visible at https://fiber.google.com/help/

Re: Google Fiber Plans & Pricing

#224

Post by mbreese »

danso wrote: post #207
dag11 wrote: post #146

Earlier quoted context omitted.

Huh? Many people use Comcast/Verizon-provided email services. Most people use them for their home voicemail too. And they can absolutely see your surfing habits if they want to -- excluding encrypted communications, of course.

There's a gulf of difference between having access to your surfing habits and having access to that information via a structured database.

You're assuming that Comcast doesn't have this in a structured database?

Re: Google Fiber Plans & Pricing

#225

Post by tonfa »

recoiledsnake wrote: post #84

While I am super happy that the cable industry is getting disrupted as it deserves to be(the wireless industry sucks too, maybe a tech company can buy TMobile or Sprint), I feel uneasy about the following two points: 1) Profitability: I wonder how profitable and sustainable this is for Google? They can subsidize it for only so long before deciding to discontinue it as has been happening to many of their services rece…

> With Google as your ISP and TV channel provider, they will have the potential to know everything about you

Is it allowed by the ToS?

Re: Google Fiber Plans & Pricing

#226

Post by 27182818284 »

Even their homepage blows away the others. Simple and flat. It tells me the mbps for each and whether there are data caps. Contrast that with, say, Windstream where you have to go searching to find out the speed of "Merge"

The homepage alone is going to do good for the industry.

Re: Google Fiber Plans & Pricing

#227

Post by chc »

wmf wrote: post #201
brlewis wrote: post #179

Earlier quoted context omitted.

The free tier? That's $300 up front. I expect some of that $300 defrays their ongoing marginal costs. See also sibling comments by eavc and EthanHeilman. Free Internet $0/mo $300 construction fee (one time or $25/mo for 12 mo)

From what I've read, FTTH installation costs over $700 per house so $300 doesn't sound like it's defraying much.

40% the cost is hardly nothing, and it's quite possible Google has arranged for lower costs. Also, the fiber stays even after the current owners leave, so Google might just want ubiquity and be willing to take a small hit to get it.

Re: Google Fiber Plans & Pricing

#228

Post by Periodic »

kennon wrote: post #205
drzaiusapelord wrote: post #200

Earlier quoted context omitted.

I'm actually somewhat content with my broadband options. No, I'm not ecstatic and am glad this is happening but PLEASE someone disrupt the damn cell phone business. My ISP doesn't install software on my computer, doesn't hit me with mystery fees, and doesn't tell MS or Apple what to do, but cell carriers do all these things and more. >and endless efforts to further "monetize" me through harassing phone calls trying t…

> My ISP doesn't install software on my computer, ... Not for lack of trying. I recently helped my friend set up Comcast and part of the installation process included downloading a required suite of "configuration" software. We were able to figure out a way around it but most people probably just click through without a thought.

Maybe it's because I'm always setting up with a home router, but I haven't had to install anything for my last three internet setups. I wasn't even asked to for this last one I believe. The tech just made sure the modem was working properly and he could get a solid connection from it, and then I plugged in my router and was good to go.

Re: Google Fiber Plans & Pricing

#229

Post by myko »

paulitex wrote: post #121
api wrote: post #29

Thank GOD they're disrupting this industry. All the telcos are worthless "Soviet bureaus" that deserve death. It's really sort of amazing to think about. In all my years on this planet I have never been pleased with a telecom company. Never. I have always felt like I was paying far too much for inferior service, contemptible customer support, and endless efforts to further "monetize" me through harassing phone calls…

> There is not a single other industry I can say that about, certainly not one that comes to mind so quickly. Airlines? > contemptible customer support IMHO better than Google's dogmatic avoidance of any kind of customer support.

> IMHO better than Google's dogmatic avoidance of any kind of customer support. - Someone whose never actually used Google's customer support

I've never had a problem with Google's customer support. One time I had an issue with a 'Books' purchase and it was pretty easy to get through to customer support and speak to an actual person, issue was fixed straight away. 'Dogmatic avoidance of any kind of customer support' is just plain wrong.

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