Earlier quoted context omitted.
> (this is usually successful, but can backfire badly -- CashApp terminated my account for this shenanigans) When I was at a medium-sized consumer-facing company whose name you’d recognize if you’re in the tech space (intentionally vague) we had some customers try this. They’d find product managers or directors on LinkedIn then start trying to contact them with phone numbers found on the internet, personal email addr…
> So I can see why companies are quick to lock out customers who try these games. Most of the companies who customers try these "games" against are places like Google and Meta that literally do not provide a way for the average customer to reach a human. None. Those have got it coming for them, the megacorps' stance on this is despicable and far worse than the customers directly reaching execs who could instantly cha…
Long ago when Google tried to launch its very first phone somewhere in Europe I can distinctly remember that it was initially not allowed to because of some regulation that mandated a company selling telephones to have a customer service.
Can't remember if they eventually found a loophole or if the regulations were changed.